The Injury & Disability Law Center September 2019

The Sentinel 575-208-1608

September 2019

Personal Injury, Social Security Disability, and Workers’ Compensation

Meet Isabel Lemus Our Personal Injury Case Manager

Because my brother Josh and I built The Injury and Disability Law Center together, it is literally a family business, but our definition of family goes beyond each other. People often ask why we didn’t name our practiceWorley Law, and my answer is always that it takes more than two men to take care of a city’s worth of people who need help. We consider our entire team family and strive to extend that same welcoming feeling to every client who walks through our doors. Unfortunately, those hundreds of people added up to more names than would fit on our wall or letterhead— so The Injury and Disability Law Center we became. No one visits our office when things are going well for them, so our first question to new clients is always the same: “How can we make life better for you?” Sometimes, all they need is legal help, but usually the situation is more complicated. An injury can affect every facet of a person’s life, including their finances, job, hobbies, and family. When that’s the case, no one on our team is better equipped to help than Personal Injury Case Manager Isabel Lemus. One of the most important things we can do for our clients is listen, and Isabel has a real gift for that. I’ve worked with Isabel for more than 10 years now, and her personal touch with clients never ceases to amaze me. Being able to listen closely to someone in crisis and offer them a port in the storm is an invaluable skill that she offers in spades. Every day, she assures our clients there is a way back to happiness, health, and security,

and that we can plot the course together. She makes them feel like part of the family, and, after their cases succeed, many of them tell us they truly loved working with Isabel. Here at the office, Isabel oversees all of our personal injury cases. She ensures progress is being made on each case, follows up with clients to check in on their treatments, and keeps the insurance companies up to date. She’s also the first to greet many of the people who walk through our doors, and she always treats them as warmly as possible because she knows they’re probably having a bad day. Her favorite thing about her job is the one-on-one relationships she forms with clients, who she often stays in touch with. When she isn’t at the office, Isabel likes to paint or spend time outside in her garden, where she grows vegetables, flowers, and anything else she can coax out of the dry New Mexico ground. The only thing she refuses to grow are cacti — our state has enough of those already. At work, she gets along well with everyone. “I love the environment here,” Isabel says. “We have a great team that works together, and everyone has a positive outlook. It’s rare to find that anywhere.” “I know them for the rest of my life,” she says. “They become my friends.”

come into our office, they’re going to be treated like family.

“We try to treat everyone the way we want to be treated,” she says.

Josh and I set the vision at The Injury and Disability Law Center, but we need our entire team on board to carry it out. Isabel embraces our family values wholeheartedly, and our office wouldn’t be the same without her.

If she could tell every client one thing about the firm, Isabel says it would be that if they

On behalf of our clients, Josh, and myself, we want to thank you, Isabel, for all that you do!

-Jeremy Worley

“One of the most important things we can do for our clients is listen, and Isabel has a real gift for that.” | 1

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