Jay Leaf-Clark Resume

HI! I’M JAY LEAF - CLARK. VP of Information Systems, Technology, & Infrastructure

310-968-4578 Jay@leaf-clark.com linkedin.com/jayleafclark Los Angeles, CA

PROFILE

EDUCATION

Bachelors of Science in Information Technology

Information Technology Professional with over a decade of experience in operations and broad-based management in support roles for design, development and implementation of key operating systems while employing leadership, vision, and direction to team leaders and clientele alike. Repeated success guiding global business strategies with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures. Adept in the development of in-depth knowledge of new/emerging industry and marketplace technologies and trends to share with appropriate business and IT stakeholders.

TECHNICAL SKILLS

SOFTWARE PLATFORMS

MS Office; MS Exchange; SharePoint; Proofpoint; Smarsh; SCCM; CyberArk; ITAM; Altiris; Caspersuite; Shares; Sabre; RSA; Oracle; Marimba Tuner; Juniper; Cisco VPN; Azure; AWS;

HIGHLIGHTS OF EXPERTISE ITIL Foundations HIPPA |PCI |SOC | SOX Compliance SLA KPI Metrics Reporting Full Life-cycle Asset Management Agile Project Management

CapEx | OpEx Budget Management Network | Security Infrastructure Management Enterprise Communications|Executive Presentations IT Change Management |Training | Documentation Technology Systems Migrations|Adoption

SECURITY TECHNOLOGIES

Mobile Iron; SOTI, PGP / McAfee Encryption; Enterprise Anti - Virus Tools; Badge Network Security; SSL; SSH; Okta; ADFS;

CAREER EXPERIENCE

HEAD OF IT 2019 - Present

Greater Los Angeles Area

Dashlane Inc

Responsible for the selection, implementation and operation of all technology infrastructure deployed at Dashlane , including the cloud infrastructure, local / wide area network and server services, telephony, collaboration, service monitoring, user support/ help desk, workstation management, servers, storage and related software. Operationally responsible for ensuring the availability, integrity, security and scalability of IT infrastructure across Dashlane . Lead technology infrastructure and operations strategy and execution for the enterprise. Develop infrastructure standards and IT operations processes to ensure the security, availability, stability and scalability of enterprise solutions Plan, manage and implement leadership for the operations and infrastructure area. Identi fied opportunities for automation, cost savings, and service quality improvement for end users. Manage the business case, selection and ongoing management of 3rd party providers for outsourced infrastructure services. Includes cloud services, server operations, networks, and desktop configuration. Also responsible for implementation, standardization and ongoing management of 3rd party providers delivering infrastructure services to agreed SLAs. Develop and maintain an overall organizational model and resource plan to ensure effective and consistent delivery of infrastructure services and management of 3rd party service providers.

SYSTEMS

Mac OS X (All); Windows (All); iOS; Android; ChromeOS; Unix; Linux

TELEPHONY

CUCM; iOS; Android; AirWatch; Intune; Mobile Iron; Avaya Site Administator

NETWORKING

LANs; WANs; VPNs; Router; Firewalls; Server Management

JAY LEAF - CLARK.

I’M HERE TO BREATH LIFE INTO OUTDATED IT DEPARTMENTS.

HEAD OF IT 2018 - 2019

Bird Rides, Inc

Los Angeles, CA

Responsible for overall management of all internal IT Operations, Infrastructure, and IT staff @Bird. Set the strategic direction for IT Ops and manage t he department daily activities

LEADERSHIP STRATEGY

Professional Development

Provide guidance and strategy on solution design and overall system/data architecture.

Team Building

Partner with business stakeholders to understand solution pain points, troubleshoot complex planning issues, and propose long term solutions. Organize and lead teams to develop new supply chain functionalities and business processes Improve data governance, data maintenance, and data quality monitoring processes to ensure high data integrity across all system modules. Drive continuous improvements on solution scalability and reliability. Responsible for maintaining system architecture documentation, including reviewing and approving data dictionary and interface changes."

1:1 / Staff Meetings

Measurable Goals

Departmental Runbook

Reward Driven Performance

HEAD OF IT 2017-2018

HEADSPACE

Los Angeles, CA

CERTIFICATIONS Apple ACMT Apple ACSP CompTIA Project + CompTIA Security + CompTIA Network + CompTIA Network + CompTIA A+ ITIL Foundations

Fundamental in identifying, recommending, implementing, and supporting technology solutions while partnering with stakeholders to identify areas for improvement and continually assessing solution offerings for potential benefits t o the organization.

Manage a high-performing technical support department consisting of geographically distributed managers and team members. Directly manage departmenta l OpEx/CapEx budgets; determining financial targets, budgets, and business plans to exc eed defined goals. Lead organizations Desktop, Service Desk, Asset Management, Mobility, Point of Sale, and Core Services Teams. Manage team of Systems Engineers who administer the organizations Exchange, O365, Skype for Business, E mail Archiving, and Spam Filtering platforms. Work directly alongside 3rd Party vendors to customize enterprise tools to better suit organizational needs. Oversee and have responsibility over all critical departmental projects, audits, compliance initiatives, and system rollouts/updates.

PLATFORM MIGRATIONS SCCM Altiris

Marimba Tuner LogMeIn Central

CasperSuite SolarWinds

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JAY LEAF - CLARK.

IT DIRECTOR, IT OPERATIONS 2015 to 2017

ACTIVE NETWORK

Dallas, Texas

RANGE OF COMPANY SIZE I’VE WORKED FOR

Fundamental in identifying, recommending, implementing, and supporting technology solutions while partnering with stakeholders to identify areas for improvement and continually assessing solution offerings for potential benefits to the organization.

Accomplished information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Sustained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

100,000 Employees

10 Employees

Verified application results by conducting system audits of technologies implemented.

COUNTRIES 0 9

LOCATIONS COMPANY 1 9 0 7

Managed organizations enterprise video conferencing platform across all locations in the organization Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures.

IT MANAGER 2013 to 2015

AMERICAN AIRLINES

Fort Worth, Texas

Promoted organizational success through information technology strategies by managing staff, implementing network security at the corporate level as established by corporate security director, and researching technological strategic solutions. Accomplished information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Largest Team Managed

46

10

Sustained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

PROFESSIONAL REFERENCE

Verified application results by conducting system audits of technologies implemented.

Managed organizations enterprise video conferencing platform across all locations in the organization Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures.

TAYLOR ROSE Head of People, Bird Rides 310.905.2185 rosetaylor130@gmail.com CASSONDRA HERREN S VP, Voyager Sopris Learning 818.858.2191 cassondra.herren@gmail.com

LEAD TECHNICAL ANALYST 2012 to 2013

Charles Schwab

Phoenix, Arizona

LEAD. IT DIVISION TECHNICIAN 2008 to 2012

Apollo Group

Phoenix, Arizona

203.550.1179 willbumpus@gmail.com WILL BUMPUS Chief of Staff, Headspace

IT MANAGER 2004 to 2010

Donald Durrah Real Estate Group

Cleveland, Ohio

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