In Chile, as well as m uch of South America, it is normal to greet people with hugs and kisses, even when you don't know them. Chileans are more affectionate and seek to demonstrate it with everyone. However, for us a handshake and a quick hug isenough. So sometimes when Chileans greet Americans in their traditional way, it comes off a little awkward for us. But now we understand why.
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