The G-Awards success comes just weeks after The Window Hub was celebrated by its peers at the National Fenestration Awards (NFAs), where the awards are decided completely by the participation and votes of the industry itself. At the NFAs, two of The Window Hub’s dedicated employees secured top honours, signalling the company’s commitment to nurturing talent and professionalism across the board. Adam Smith was voted Office Manager of the Year, while Bradley Barber was named Young Person of the Year. The company extended a huge thank you to everyone who voted for them, underscoring the value of this direct industry recognition. Danny said Window Hub has very strict guidelines that its employees must follow to ensure the
and don’t walk on the lawn. And if they are asked not to return, they must inform their Team Leader immediately, so Head Office can make a record and send out a ‘no knocking sticker’ so all canvassers know never to return. “Our sales team also have specialist training on being aware of vulnerable homeowners, so that everyone can make an informed decision. Sales begin and end with treating customers properly.” The Window Hub also has a tree-planting programme as part of a comprehensive sustainability programme, and the company is heavily involved in local charities including youth sports teams and hospices.
customers are always looked after. This includes an ethical sales policy which, in addition to following legal obligations, includes a ‘canvassing etiquette’ which all salespeople must read, sign, and stick to. “It really isn’t rocket science,” Danny said. “But we make sure our employees close gates behind them, 90% of reviews for The Window Hub on Trustpilot are for five stars, with customers celebrating the company’s professionalism, friendliness, tidiness, and attention to detail. (The company doesn’t invite satisfied customers to leave a review, so all comments on that site are genuinely organic). For more information about The Window Hub, visit their website: thewindowhub.co.uk E NATIONAL TRIUMPH
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