Jon Carson Consulting - November 2020

ICE, ICE, LAWSUIT Woman Sues Starbucks Over ‘Too Much Ice’

Sometimes, there is such a thing as “too much ice.” You’re sipping your cold beverage when suddenly, it’s gone far quicker than you expected. All you’re left with is a cup full of ice. It’s disappointing, for sure, but is it so disappointing that you would want to file a lawsuit against the company that supplied the beverage? That’s exactly what Stacy Pincus did in 2016. She ordered an iced coffee from Starbucks, only to find “too much ice” in her drink. The lawsuit, filed in Chicago, alleged that the drink was advertised as a 24-ounce beverage, but once the ice was factored in, Pincus and her lawyers claimed the drink was really only “14 fluid ounces.” “Starbucks’ advertising practices are clearly meant to mislead consumers when combined with the standard practice of filling a cold drink cup with far less liquid than the cup can hold,” the suit claimed. NBC News reported that Pincus sought damages to the tune of $5 million against the coffee chain. “The plaintiff would not have paid as much,” her lawyers stated in a court document, “if anything, for the cold drinks had she known that they contained less, and in many cases, nearly half as many, fluid ounces than claimed by Starbucks. As a result, the plaintiff suffered injury in fact and lost money or property.”

Starbucks’ response: “Our customers understand and expect that ice is an essential component of any ‘iced’ beverage. If a customer is not satisfied with their beverage preparation, we will gladly remake it.” The company also reaffirmed that you can order any iced beverage with “light ice” and receive half the ice normally included. Interestingly, a second lawsuit against Starbucks popped up in Los Angeles a few months later, but both cases were thrown out. Pincus never saw a cent of that $5 million, nor did she recoup her attorneys’ fees. The case went on to be called “one of the most frivolous lawsuits of 2016.”

GG Gretchen’s Kitchen (My mom’s secret recipes)

Take a

Sweet Potato Pie

Ingredients

BREAK

• • • • • • •

2 tbsp flour

• •

3/4 cup sugar

1 tsp ground cinnamon 1/2 tsp group allspice 1/4 tsp ground cloves 1/4 tsp baking powder

1 cup sweetened condensed milk 2 tbsp butter, melted 1/4 tsp lemon or vanilla extract 1 9-inch unbaked pie crust

• •

1/4 tsp salt

2 cups cooked sweet potatoes, mashed

2 eggs

Directions 1. Preheat oven to 350 F. 2. Mix flour, spices, baking powder, and salt. 3. In a separate bowl, whisk sweet potatoes, then add eggs (one at a time) and sugar. Mix well. 4. Add flour and spice mixture, sweetened condensed milk, melted butter, and lemon or vanilla extract to the sweet potato mixture. 5. Pour into pie crust. 6. Bake for 40–50 minutes or until a knife inserted in the center comes out clean. 7. Place pie on cooling rack and cool to room temperature. 8. Serve and enjoy!

Corner Post MINISTRY

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“For everything God created is good, and nothing is to be rejected if it is received with thanksgiving.”

– 1 Timothy 4:4

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