HEATING SOLUTIONS
Daikin’s Metro Map explains how the Heating Solutions Navigator works.
“The Quick Quotation feature is a big win for both parties.”
DAIKIN’S HEATING SOLUTIONS NAVIGATOR TOOL FOR INSTALLERS NOW EQUIPPED WITH QUICK QUOTATION FEATURE... New quotations and orders just a few clicks away
D aikin’s Heating Solutions Navigator (HSN) is a digital toolbox to help installers from the first point of contact with customers through the unit installation and the commissioning. Newly upgraded with a new Quick Quotation feature, it allows Daikin professionals, in just a few clicks, to create a quotation and an order for the total Daikin eco-system, including heat pumps and heat emitters, as well as the controllers and accessories. Through its connection to the HSN, pricings for quotations and materials for orders are automatically sent to the ProShop platform, giving Daikin professionals a perfect, comprehensive quotation to propose to the customer. The HSN is the ideal tool for installers allowing them to come up with the perfect solution based on their customer’s needs. Thanks to the extra Quick
Quotation feature, installers save a lot of time while creating orders and quotations. Patrick Crombez, General Manager Heating & Renewables at Daikin Europe commented, “The Quick Quotation feature is a big win for both parties. The satisfaction is increased for installers, because they get a quotation in a couple of minutes, and for consumers because they receive the quotations way faster. At Daikin, customer and installer satisfaction is key to further develop our products, and we are working every day to further optimise customer processes to elevate customer satisfaction. We are convinced that the new feature added to the HSN will do just that.” A DIGITAL TOOLBOX FOR INSTALLERS The Heating Solutions Navigator is a digital toolbox, designed for Daikin
professionals and installers to support them with the installation of heating systems. It aims to provide the best- fit solution for residential homes. The series of tools in this toolbox help to configure the installation and customize it. Launched in 2017, the Heating Solutions Navigator is the installer’s wingman from the first point of contact with a client to the maintenance and repair after installation. The HSN is part of Daikin’s Stand By Me eco-system, developed to fully support installers when they are working in the field. Daikin offers support from the first point of contact with the client through the installation, the after sales monitoring and possible repairs. All tools to help installers are explained in a metro line map, with HSN being the first line to ride. Discover more about Daikin’s Metro Map: https://daikinmetroline.eu/en-GB/
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