The Psychology of Denial How Insurers Try to Wear You Down and Pay Less
BREAK TAKE A THE ‘FRIENDLY’ CALL THAT WORKS AGAINST YOU Shortly after your accident, a polite adjuster may call, acting sympathetic and helpful. They’ll ask if you would like to provide a recorded account of the incident and “share your side of the story.” While this may seem harmless, it’s a classic psychological tactic. Adjusters ask questions in ways that make you second-guess yourself, downplay your injuries, or reveal inconsistencies that can later be used against you. They know that right after a stressful event, people are more likely to say “I’m fine” or forget small details. You’re under no obligation to provide these statements, and refusing can protect your claim from being undermined. When you’ve been injured in an accident or suffered property damage amid a storm, the last thing you expect is that the company meant to protect you will work to wear you down. Insurance companies know that most people are overwhelmed, anxious, or uncertain after a loss, and they exploit that vulnerability to their advantage. Their tactics are designed to discourage you, create doubt, and pressure you into accepting far less than you deserve. Recognizing these strategies is the first step to taking back control of your claim.
A TRAP IN DISGUISE An early settlement offer may look like a relief, but it’s a calculated move. Insurance companies count on the pressure of mounting bills, lost wages, and uncertainty to make you take less than your claim is worth. Accepting a lowball offer may seem like the easiest path, but it closes the door forever, even if your injuries worsen or additional damages appear. DELAY, DENY, DEFEND Insurers often use excuses, repeat document requests, or claim your paperwork is lost, all to wear you down. They rely on frustration, stress, and confusion to push you into giving up. Every delay and denial is part of a deliberate strategy to make you feel powerless, hoping you’ll settle quickly just to end the ordeal. LEGAL SUPPORT TO HELP YOU FIGHT BACK Insurance companies are required to act in good faith, but they rarely do so voluntarily. The Brasher Law team can step in to counter these tactics, gather evidence, and hold the insurer accountable. If you’ve been facing delays, lowball offers, or repeated discouragement, you don’t have to go it alone. Across Texas and beyond, we help clients stand strong, protect their claims, and secure the compensation they deserve.
SLOW COOKER BIRRIA TACOS
Ingredients • 3 dried guajillo chiles • 2 dried ancho chiles • 1 medium onion, chopped • 4 garlic cloves • 1 (14.5-oz) can diced tomatoes • 3 lbs beef chuck roast • 2 cups beef broth • 2 tbsp apple cider vinegar
• 1 tbsp dried oregano • 2 tsp ground cumin • 2 bay leaves • 1 tsp salt • Pepper, to taste • Corn tortillas • Fresh cilantro and diced onion for garnish
Directions 1. Soak dried chiles in hot water for 15 minutes. 2. Process chiles, onion, garlic, and tomatoes in a blender until smooth. 3. Place beef in a slow cooker and pour the chili mixture over it. 4. Add beef broth, vinegar, oregano, cumin, bay leaves, salt, and pepper. 5. Cook on low for 8–10 hours or until the beef is tender. 6. Shred the beef using forks, then mix back into the sauce. 7. Fry tortillas in oil until crispy, then assemble tacos as desired.
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