Professional December 2021 - January 2022

“A vision without a strategy remains an illusion” Lee Bolman

Editor’s comment For many people, Christmas signals a well-earned break and time to spend with family and friends. However, thousands of payroll professionals will first be turning their attention towards getting that December pay run

embroiled in for not paying his elves correctly! Also, be sure to read through articles from Her Majesty’s Revenue and Customs that discuss its future approach to debt collection as we return to normality following the pandemic, and read about the work carried out by the Taxpayer Protection Taskforce, across pages 46 and 47. Happy Christmas and new year. Here’s to Professional magazine in 2022!

over and done with before they can relax. Many organisations opt to bring pay dates forward and bestow additional gifts on their staff (see page 22 for more on that). And it is highly probable that there will be a much shorter time frame in which to get the payroll processed in its entirety as the festive period approaches. Flick to page fifteen to read the scandal that Santa is currently

Lora Murphy ACIPP (editor@cipp.org.uk) Editor

Chair’s message

Looking beyond the fundamental requirement of paying employees accurately and timely, most payroll professionals influence their employer’s strategy due to the huge amount of valuable

Providing data on absences, sickness and overtime can help organisations to pinpoint problems within the workforce and make informed decisions in any future planning. Calculating the costs of benefit provision and proposed alternatives or additions is another area where payroll can make a strategic contribution. The largest factor, of course, which will impact on all the above (which are a few examples only) is when there are increased costs to consider for changes in legislation, or announcements made in the Budget. The newly announced health and social care levy provides a good recent example of this.

data they have at their fingertips. Calculating the cost of the payroll department and the cost per payslip is a necessary contribution. For in-house payrolls, it is to demonstrate that the department is providing value to the organisation, whereas for payroll bureaus, it is to evidence the value of the service against the competition. It is also critical for any organisation planning to invest in a new payroll system or reviewing the value of its current system. Budgeting assists the organisation with knowing how much their people costs will be and how much any fluctuations in staffing will amount to. This could be due to planning salary increases, to cut costs to make efficiencies, because of lean times, or to increase staffing levels due to growth or specific projects.

Liz Lay MSc FCIPPdip FHEA ACIPD (liz.lay@cipp.org.uk) Chair, CIPP

CEO’s message

I recollect, this time last year writing, “What a year! I’m sure it’s one which we will not forget, personally or professionally.” I would never have thought that, as we approach the

the graduates, along with their friends and families, and to join them in celebrating their achievements. There were still some events that we ran virtually this year – The Annual Conference and Excellence Awards was one of them, and was a great success, with keynote speaker Eddie ‘the Eagle’ Edwards proving very popular with delegates, while Clare Balding successfully and professionally presented the Awards. Finally, on behalf of all the staff and board here at the CIPP, I wish you all a well-deserved break over Christmas and new year. May it be spent with family, friends and loved ones. Continue to keep safe and well.

end of 2021, the same message remains. My crystal ball wasn’t working when I said at the end of last year that I hoped 2021 would be the time when we got together for the Annual Conference and Excellence Awards at the Celtic Manor Resort. Hopefully, we can celebrate our profession in-person in 2022. We held some of 2021’s National Payroll Week face-to- face, and my recollection of the kick-off event was the amazing atmosphere in a room full of more than 100 attendees – it was a wonderful feeling. We also held a ‘double’ graduation celebration at Symphony Hall, in Birmingham, to celebrate the classes of 2020 and 2021, and to recognise their success. As usual, it was fantastic to see all

Ken Pullar FCIPP (ken.pullar@cipp.org.uk) Chief executive officer, CIPP

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| Professional in Payroll, Pensions and Reward |

Issue 76 | December 2021 – January 2022

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