How you define success also impacts how your business builders spend their day. “Our team uses something called accountability sheets,” Ashley explains. “You cannot control how many people decide to shop with Melaleuca or advance their business to Director, but you absolutely can control the work you put in consistently. The sheets are a way for us to put the Critical Activities on a piece of paper and judge success by the tasks you have completed that are important for your business. They let you go to bed feeling accomplished even if you didn’t get all the enrollments you wanted because you know you focused on what you could control.” LEAD BY EXAMPLE Just as you wouldn’t put a lot of faith in a river guide who simply shouts directions from the shore, a Melaleuca leader needs to stay in the boat with their team. “When someone enrolls as a Category 2 or 3, I take that very seriously,” Jessi explains. “There’s a reason ‘lead by example’ is one of the Critical Activities. My consistency in doing the Critical Activities is what gives my team confidence and encourages them to do the same activities.”
“It’s a lot harder to say a goal is unattainable or too hard if you are watching your team continue to do it all around you,” Ashley says. “My enroller is Corporate Director 6 Erin Clark, and she is still in the trenches every day. She is willing to help anyone and everyone. She doesn’t care if they are in her organization or not. And that absolutely sets the tone for all the leaders in our organization.”
“A leader is always saying, ‘Come with me. I’ve done it. I’ll show you how. I’ll do it with you,’” Myrna says. “Mark and I recently celebrated 28 years with Melaleuca, and for more than 27 of those years, we’ve been doing Fast Tracks with our team. We provide mentorship by being available to our team. They know that every Monday, regardless of where they are in their business, they have access to us. We are never saying, ‘Do as I say.’ We are always saying, ‘Do as I do.’”
“A leader is always saying, ‘Come with me. I’ve done it. I’ll show you how. I’ll do it with you.’”
FOSTER A COMMUNITY OF SUCCESS
On a successful rafting trip, everyone is contributing—doing their part and pitching in where help is needed. A successful Melaleuca organization works in much the same way. “We have mentoring calls on Monday, Wednesday, and Friday,” Jessi explains. “And Corporate Director 2 Seville Ko has really created a collaborative leadership environment on our team. That has created an abundance mentality where many hands make light work. Everybody is contributing a little, so no one person has to do it all. After all, you don’t want to create more followers,
“I spend 90% of my time working on Critical Activities 1, 2, and 3,” Jessi adds, “because you can’t ask your team to do what you’re not willing to do yourself. I’m very honest with my team about the Critical Activities because there’s nothing special or magical about finding success with Melaleuca. It’s all about just showing up and doing the work.”
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