ICTToday Volume 46, Issue 3 | July/August/September 2025

CHAMPIONING TECHNOLOGICAL LITERACY AND DIGITAL TRANSFORMATION In an era defined by digital transformation, the ICT technician's role is no longer limited to cable pulling and punch-downs. As networks grow more intelligent and software-defined, RCDDs can be at the forefront of training technicians to think digitally.

AUTHOR BIOGRAPHY: Justin Powell RCDD, TECH, C.P.I., is a military veteran who began his career in the ICT industry as a field technician and steadily advanced to become a Network Design Engineer and RCDD at By Light Professional IT Services LLC. With more than 12 years of experience, he has traveled the world designing and implementing network infrastructure for mission-critical systems and government contracts. Justin is passionate about developing others, having created training programs for field technicians, safety protocols, and targeted assessment tools to support team development and project readiness. His leadership fosters both technical excellence and professional growth among fellow engineers and technicians. REFERENCES: 1. U.S. Bureau of Labor Statistics. (2023). Occupational Outlook Handbook: Computer and Information Technology Occupations. Retrieved from www.bls.gov 2. BICSI. (2024). BICSI RCDD® Certification Handbook. Retrieved from www.bicsi.org/docs/default- source/default-document-library/RCDD-Cred- Handbook-2024_Final_Version15.pdf

INNERDUCT THAT FITS IN SMART CITIES Whether you want to overbuild an

This includes instruction in:

• IP networking fundamentals.

• Integration of building management systems (BMS) and other specialty systems (e.g. AV, ESS).

existing network or deploy new cable, MaxCell will provide the right solution to maximize the efficiency of your network infrastructure. Network owners and builders use MaxCell to increase their cable density by as much as 300%, preserving space for future bandwidth and reducing total project costs.

• IoT device deployment and management.

• Cloud and edge connectivity.

By exposing technicians to the broader technological ecosystem, RCDDs can encourage continuous curiosity and upskilling. This approach can ensure technicians are not only installers but also integrators—capable of navigating hybrid environments that combine physical infrastructure with software-based systems. A report by Deloitte highlights that “digital literacy will soon become a prerequisite for all skilled trades,” and ICT is no exception. 4 The leadership of RCDDs can ensure that new entrants into the field are prepared for this paradigm shift.

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3. Legrand, "The Value of a Holistic ICT Design Approach," 2021

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4. Deloitte Insights. (2022). The Future of Work in the Skilled Trades. Retrieved from www.deloitte.com

UTILITY SOLUTIONS • Demand Response Systems • Renewable Energy Integration • Advanced Metering Infrastructure (AMI) • Outage Management Systems • Distributed Energy Resource Management • Smart Water Management • Smart Grid & Energy Efficiency

TRANSIT SOLUTIONS ▪ Smart Traffic Signals ▪ IoT-Based Traffic Monitoring ▪ Intelligent Transportation Systems (ITS)

CONCLUSION: A LEGACY BUILT ON LEADERSHIP

▪ Automated Toll Collection ▪ Smart Parking Solutions ▪ Public Transit Optimization ▪ Autonomous Public Transport

In the dynamic world of ICT, where every connection matters and every signal carries critical information, the role of skilled technicians is fundamental. Their legacy is not just in the cables they lay or the systems they design—but in the people they inspire. In empowering the next generation, RCDDs can ensure that the networks of tomorrow are in capable hands. And behind every competent technician, there often stands a mentor—a guide—an RCDD.

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ICT TODAY

July/August/September 2025

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