ICTToday Volume 46, Issue 3 | July/August/September 2025

• Reduced Risk

• Embrace the Circular Economy

promoting responsible resource use. This includes energy-efficient technologies, waste reduction, material optimization, and responsible sourcing. Contractors can also leverage digital tools for sustainability management and promote a culture of environmental awareness within their teams.

struggling to assess requirements, risks, and responsibilities—all while needing to keep existing systems operational. It is no wonder that ICT professionals spend nearly half of all working hours responding to infrastructure issues, and organizations dedicate 70 percent of already-hefty IT budgets to operations and high-effort tasks that deliver minimal value. Technology lifecycle management is the comprehensive process of overseeing technology assets from inception to retirement. It aims to optimize the performance, cost-effectiveness, and security of these assets throughout their operational life while ensuring they align with business objectives. Managing the technology lifecycle comes with a set of challenges that organizations must navigate to ensure their IT landscape remains robust, secure, and aligned with business goals: • Navigating rapid technological advancements: The pace at which modern technologies emerge can make it difficult for organizations to keep their IT environments up to date. Deciding when to adopt modern technologies while balancing legacy system integration presents a strategic challenge. • Cost management: Upgrading or replacing technology incurs significant costs. Organizations must carefully plan their IT budgets to accommodate lifecycle management activities without compromising other business priorities. • Alignment with business and compliance changes: As business strategies evolve and regulatory requirements become more stringent, ensuring that technology assets remain in alignment can be complex. This requires constant monitoring and adaptation of the technology landscape. OUTCOME SELLING VS. SOLUTION SELLING The technology industry is rapidly evolving, and traditional pricing models like cost-plus and market- based approaches are no longer enough to stay competitive. As customer expectations grow and businesses shift, outdated pricing strategies can put

º Minimizing potential legal, financial, and reputational risks associated with non- compliance.

º Design products and services with a focus on recyclability and reuse. Consider partnering with companies that specialize in e-waste recycling and responsible disposal.

• Improved Reputation

• Sustainable Materials and Sourcing

Some emerging sustainability trends for technology companies are:

º Building trust and confidence with customers, partners, and stakeholders.

º Work with suppliers who adhere to sustainable and ethical practices, ensuring fair labor conditions and environmental responsibility. By implementing these practices, technology contractors can significantly reduce their environmental impact, enhance their reputation, and contribute to a more sustainable future. This requirement will see varying levels of compliance based on federal, state, and local ideologies, but it will be part of the future for all ICT contractors.

• Energy Efficiency

• Enhanced Operational Efficiency

º ICT installation companies will need to look closely at energy-efficient equipment. They will need to prioritize hardware and software that consumes less power. This includes using energy-efficient tools, vehicles, and servers, and employing virtualization techniques to reduce the number of physical machines.

º Streamlining processes and reducing errors through standardized procedures.

• Competitive Advantage

º Demonstrating commitment to high standards and best practices.

• Adopt Renewable Energy Sources

LIFECYCLE MANAGEMENT CONSIDERATIONS

• Cost Savings

º Where feasible, consider powering operations with solar, wind, or other renewable energy sources. This can involve on-site installations or purchasing renewable energy credits.

º Avoiding penalties, fines, and legal fees associated with non-compliance.

With technology continuing to evolve at break-neck speeds, several external forces are changing consumer behaviors and the way the world does business. Organizations need to digitally transform and reduce operating expenses or run the risk of extinction. The lack of control and confidence in managing increasingly complex and ever-changing ICT infrastructure now has more severe repercussions. While many industries have successfully used the integrated business concept of Lifecycle Management to deliver value at every stage of a product’s lifespan, enterprise organizations have not historically applied common processes and procedures to managing ICT infrastructure. This has created a lack of control and severe inefficiencies in managing change, which is compounded by the lack of visibility and predictability, overlapping asset lifecycles, risk aversion, and siloed systems and operations. When organizational directives call for new applications, technologies, and users, the result is often upgrade and refresh projects that take far longer and cost significantly more than they should. ICT teams end up spending the bulk of their time

It is important for installation companies to implement measures that anticipate and prevent compliance issues before they arise. One way to ensure the acceptance of compliance is to foster a culture where employees understand and embrace compliance as a core value. Providing ongoing training to employees to keep them updated on compliance requirements and best practices helps reinforce this culture. SUSTAINABLE ICT PRACTICES Sustainability is becoming a key consideration in IT installations. Companies are focusing on energy- efficient hardware and eco-friendly disposal practices. Expedite Informatics is an organization committed to green IT initiatives, including the use of energy- efficient servers and recycling programs for outdated equipment. Sustainable practices for technology contractors focus on minimizing environmental impact and

• Waste Reduction and Recycling

º Going paperless minimizes paper usage by utilizing digital documents, online collaboration tools, and electronic communications. º Implement comprehensive recycling programs by establishing clear recycling procedures for paper, plastic, electronics, and other materials. º Ensure proper disposal methods for hazardous waste.

• Optimize Packaging and Shipping

º Reduce waste by using eco-friendly packaging materials and optimizing shipping routes to minimize transportation.

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