Based on resident feedback, we’ve put together this quick guide to help answer common questions about who’s responsible for what in and around your home. This table outlines what Housing Choices are responsible for, and what’s expected from residents. Quick guide: landlord and resident responsibilities
Issue
Landlord Responsibility
Tenant Responsibility
Gardens
Major garden maintenance including tree lopping and gutter cleaning.
General garden upkeep like hand watering, mowing, weeding, and light pruning.
Lighting
Replacing light globes in the home. If you are unable to physically replace globes, we recommend reaching out to neighbours, family or friends to assist you. Basic pest prevention, such as proper food storage and using sprays and baits. If infestations are caused by your actions, you may be charged for pest control.
Maintaining exterior main entry lights and lights that require special equipment to replace such as LED lights.
Pests
Pest and vermin control that requires professional services such as mice, termites, and ants
Mould
Ventilating your property to prevent mould. You may be responsible for treating mould caused by poor ventilation.
Addressing mould caused by structural issues like roof leaks or faulty pipes.
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