Member handbook and quality assurance framework 2025

– For online courses, monitor the completion of individual learning activities throughout the course and reinforce this learning in the following live session Associate Instructors In addition to the above, Associate Instructors are also expected to: – Research the client to prior to the introductory call with the client. This will give you a good understanding of the client organisation – Demonstrate relevant sector specific knowledge and experience – Where appropriate, use this knowledge to contextualise and enhance the overall learning experience – Ensure that the completed Associate Instructor feedback form is sent to the Training and Consultancy Directorate via email within 48 hours of completing the course delivery National Trainers In addition to the requirements detailed above, when delivering an Instructor Training Programme, National Trainers are also required to: – Prepare to deliver the course collaboratively with their co-delivering National Trainer. You are encouraged to distribute the workload evenly. We recommend speaking before the programme starts to discuss how you will co-deliver the course – Comply with the information and instructions in the National Trainer guidance document which is available on the National Trainer section of the Instructor Member dashboard

– Monitor and ensure that learners have completed the required individual learning activities – Where required, support guest speakers to manage any challenging situations during the plenary sessions – Ensure that learners understand both the assessment process for their performance during the programme, and the subsequent sign-off process – Continually observe and assess the learners, including formally during the co-delivery tasks, delivery tasks and overall programme performance, throughout the full duration of the programme – Provide and effectively communicate programme performance ratings and sign- off requirements to each mentee – Upload the completed feedback forms for each mentee to OLH within the time frames detailed in the National Trainer guidance document. These feedback forms are as follows: – National Trainer mentor feedback form for the co-delivery task – National Trainer mentor feedback form for the delivery task – Peer feedback report for co-delivery task – Peer feedback report for delivery task – National Trainer mentor Programme Performance Rating feedback form – Ensure learners have completed the relevant sections of the portfolio as they progress through the training – Encourage learners to complete the relevant evaluation feedback on the appropriate days as they progress through the training

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