Q2 2024
Shoo Fee Ma Fee
Table of Contents
From the General Manager’s Desk
Ahmed Issa Complex General Manager
Hotel
Updates
Introducing Moustafa ElGayyar: Our new Director of Food & Beverage
Moustafa Elgayyar Director of F&B
Introducing Raja Adeel Yousaf: Our new Assistant Director of Engineering
Raja Adeel Yousaf Assistant Director of Engineering
Breakfast Catch-Up with Night Shift Hidden Heroes
Shang Dragons Excel at International Dragon Boat Championship
A Culinary Delight for Exceptional Moms
Core Project Team Wins 2024 Q1 Regional CPT Silver Award
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Meditation Session
Moments of Joy Celebrations
Rewards &
Appreciation
Shangri-La Qaryat Al Beri, Abu Dhabi
Colleague of the Month Front of the House
Shangri-La Qaryat Al Beri, Abu Dhabi
Colleague of the Month Heart of the House
Traders Hotel, Qaryat Al Beri, Abu Dhabi
Colleague of the Month Front of the House
Traders Hotel, Qaryat Al Beri, Abu Dhabi
Colleague of the Month Heart of the House
Shangri-La Qaryat Al Beri, Abu Dhabi
Manager of the Quarter Q2 2024
Bartender of the Year
Chi The Spa Achievement: Celebrating Success at SLAD and THAD
Initiatives Sustainability
Recognizing Our Contribution to the UAE’s Food Loss and Waste Initiative
International Mother Earth Day
SLAD's Commitment to Hygiene and Sustainability with UNISOAP UAE
Learning &
Development
David - Task Force
2024 Refresher for Occupational Health and Safety of Abu Dhabi (OSHAD)
People of Determination Program through DCT
Abu Dhabi Code of Conduct for Service Excellence
Problem Handling
Overall Experience
Problem Free
Guest Engagement Score (June YTD)
Service Attentiveness
Arrival Experience
Bite experience (Hotel weakness)
Problem Handling
Overall Experience
Problem Free
Guest Engagement Score (June YTD)
Service Attentiveness
Arrival Experience
Bite experience (Hotel weakness)
Thank You
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