2023-2024 Annual Budget & Policy Report Final

May 28, 2023 Dear Owners,

On May 15, 2023, the Board of Directors adopted the annual Budget for the fiscal year, beginning July 1 , 2023 and concluding June 30, 2024. As a result, the monthly assessment will increase 11.3%, from $442 to $492/month. Inflation, utility cost increases and a hardening insurance market had the most impact on budget decisions. The attached Budget Summary, is broken into three basic categories: 1) Operations requires almost $465/month in assessment. Wages, Utilities and Landscaping are the big-ticket items impacting the operations expenses. Even with a 4% minimum Cost of Living increase for most of the staff, employee costs make up just over 42% of the operating budget, which sets ORPS in the middle of the 35-50% typically found in the hospitality/ resort industry. Another unsettling variable is the effect of inflation on utilities and a hardening insurance market. Finally, the wages of the Security staff was increased to attract and retain and a position was added to the Maintenance department. A return of a 3% contingency, down from 5%, completes the general picture. 2) Reserve Fund contributions go toward a fund specifically set for repair, maintenance, and replacement of major components such as roofs, carpets, roads, pool equipment and the like. The monthly assessment contribution is almost $84, and with interest generates more than $1.2MM annually. Reserve projects tackled over the off-season will include a complete redo of the ES Pool Deck, as well as replacement furniture in the Multi-Purpose Room. Satellites will continue to be improved through the use of Reserve Funds. 3) Capital Fund contributions are for future projects, both smaller in scope and to partially fund longer- term facility improvements. The vast majority of this contribution comes from Resort fees, which will be increased to $22/night and totals almost $212,000 annually. If all the expenses were tallied up and divided by the 1,213 lots which make up the community, the monthly assessment would be almost $578. However, the Resort has significant non-assessment income, such as the daily Resort Fee, Laundry, Bar, and others, which total almost $1.2MM, and offset expenses that would ordinarily have to be borne by assessments. In the additional materials provided behind the Budget are more detailed information on the management of this almost $8.5MM corporation, including how Reserve Funds are calculated. Also find other attachments, many of which are required by California law, dealing with Collection Policies, Dispute Resolution, Insurance, etc. Included is a Request for Annual Notice of Address, Representative and Rental Status form. Key is the Annual Notice of Address form, which is a requirement per California Civil Code, Section 4041. Please note that this form does not mean you cannot receive information via email but is to confirm where you would like things such as ballots for the annual election of directors sent. There are also information sheets regarding things like Lot Maintenance, Payment Information for Assessments, and an "Opt-in" form. To receive notifications and documents electronically, the Association must have the "Opt-in" form signed by the Owner and have it on file. I encourage participation since it significantly curtails printing and postage costs for annual distributions such as this. Just follow the instructions on the form and return it to the front desk in the Administration building or email it to reservations@orps.com. The Resort is quiet right now due to the off-season, but I look forward to another active year, which showed how much fun you can have when you’re "home again."

Respectfully, Ed Vitrano Edwin J. Vitrano, General Manager

69411 Ramon Road, Cathedral City, CA 92234 - (p)760-328-3834; (f)760-328-7852; orps.com

2023-2024 ANNUAL BUDGET REPORT

1. Budget Summary See enclosed Budget Summary for your review. The complete Budget may be obtained by a request to evitrano@orps.com. 2. Assessment & Reserve Funding Disclosure Summary See enclosed Assessment and Reserve Funding Disclosure Summary for your review, which includes a: A. Reserve Funding Summary B. Reserve Funding Plan C. Procedures for Calculating Reserves 3. Major Component Repairs The Board of Directors has not deferred or eliminated any repairs or replacements of any major reserve components . Anticipated Special Assessments The Board of Directors does not, at this time, anticipate the need to apply a special assessment during the course of the current fiscal year to repair, replace, or restore any major component or to provide adequate reserves, therefore. However, the Board reserves the right to approve a special assessment for unplanned major expenses in the upcoming year. At the present time, the Board of Directors uses that portion of the monthly assessments allocated to reserves as its mechanism to fund reserves. 5. Outstanding Loans The Association does not have any outstanding loans. 4.

6.

Insurance Summary See enclosed Insurance Summary for your review.

7.

Charges for Documents Provided See enclosed for Charges for Documents provided for your review.

OUTDOOR RESORT - PALM SPRINGS 2023-2024 Budget Summary July 1, 2023 - June 30, 2024 Approved by the Board: May 15, 2023

ITEM

ANNUAL

MONTHLY/UNIT

REVENUE

Assessments

7,161,568 7,490,603

492.00 514.61

Total Administration Revenue (Including Assesments)

Total Rental/Reimburesement Revenue

598,675 294,300

41.13 20.22

Total Lifestyles Revenue

Total Golf Revenue

21,900

1.50

TOTAL REVENUE

8,405,478

577.46

EXPENSE

Total Administration Expense Total Resort Services Expense

926,788 230,921 425,255

63.67 15.86 29.22

Total Lifestyles Expense

Total Golf Expense

86,286

5.93

Total Grounds & Greens Expense

1,704,681

117.11

Total Security Expense

513,463

35.28

Total Mailroom Expense

66,306

4.56

Total Facilities Expense

310,029 681,166

21.30 46.80

Total Maintenance & Repair Expense

Total Vehicle Expense Total Utilities Expense Total Insurance Expense

86,168

5.92

1,220,531

83.85 35.50 13.95

516,700 203,049

Budget Contingency

TOTAL OPERATING EXPENSE

6,971,343 1,222,485

478.93

Total Reserve Contribution Total Capital Contribution

83.98 14.54

211,650

TOTAL GROSS EXPENSE

(8,405,478)

577.46

NON-ASSESSMENT INCOME

1,243,910

(85.46)

ASSESSMENT INCOME

7,161,568

492.00

NET INCOME/LOSS

0

0.00

Assessment and Reserve Funding Disclosure Summary

Outdoor Resort Palm Springs, Cathedral City

For Fiscal Year Beginning: 7/1/2023

# of units: 1213

1) Budgeted Amounts:

Total

Average Per Unit*

Reserve Contributions: Total Assessment Income:

$95,623.75 $596,796.00

$78.83

$492.00 per: Month 2) Additional assessments that have already been scheduled to be imposed or charged, regardless of the purpose, if they have been approved by the board and/or members: Year Total Amount Per Unit* Purpose Total: $0.00 3) Based on the most recent Reserve Study and other information available to the Board of Directors, at this point in time does it appear that currently projected Reserve account balances will be sufficient at the end of each year to meet the association's obligation for repair and/or replacement of major components during the next 30 years? Yes 4) If the answer to #3 is no, what additional assessments or other contributions/loans to Reserves would be necessary to ensure that sufficient Reserve Funds will be available each year during the next 30 years? Approximate Fiscal Year Assessment Will Be Due Average Total Amount Per Unit* Total: $0.00 5) All major components appropriate for Reserve Funding (components that are a common area maintenance responsibility with a limited life expectancy and predictable remaining useful life, above a minimum threshold cost of significance) are included in this Reserve Funding Plan: Yes 6) All computations/disclosures are based on the fiscal year start date of: 7/1/2023 Fully Funded Balance (based on formula defined in 5570(b)4): $8,350,249 Projected Reserve Fund Balance: $4,758,000 Percent Funded: 57.0 % Reserve Deficit (surplus) on a mathematical avg-per-unit* basis: $2,961 From the 4/26/2023 Reserve Study by Association Reserves and any minor changes since that date. * If assessments vary by the size or type of unit, allocate as noted within your Governing Documents. 7) See attached 30-yr Summary Table, showing the projected Reserve Funding Plan, Reserve Balance, Percent Funded, and assumptions for interest and inflation.

Prepared by: Kevin Leonard

Date: 5/23/2023

The financial representations at the time of preparation are based on the Reserve Study for the fiscal year shown at the top of this page and the best estimates of the preparer. These estimates should be expected to change from year to year. Some information on this form has been provided to Association Reserves, and has not been independently verified.

Association Reserves

1

www.ReserveStudy.com

30-Year Reserve Plan Starting with Board of Directors 2023 Rate

6510-1

Fiscal Year Start: 7/1/2023

Interest: 1.00 %

Inflation: 3.00 %

Reserve Fund Strength: as-of Fiscal Year Start Date

Projected Reserve Balance Changes

Starting Reserve

Fully

Special Assmt

Loan or Special

Funded Percent

Reserve

Interest

Reserve

Year

Balance Balance Funded

Risk Funding Assmts Income Expenses

2023 $4,758,000 $8,350,249 57.0 % 2024 $4,067,192 $7,898,891 51.5 % 2025 $3,881,407 $7,924,873 49.0 % 2026 $4,390,022 $8,628,259 50.9 % 2027 $4,231,558 $8,623,543 49.1 % 2028 $4,438,174 $8,950,561 49.6 % 2029 $5,144,088 $9,749,209 52.8 % 2030 $5,407,512 $10,059,183 53.8 % 2031 $5,966,827 $10,622,707 56.2 % 2032 $6,878,386 $11,497,386 59.8 % 2033 $5,798,456 $10,281,923 56.4 % 2034 $5,391,458 $9,659,381 55.8 % 2035 $4,455,265 $8,470,616 52.6 % 2036 $5,326,831 $9,098,956 58.5 % 2037 $5,823,046 $9,342,772 62.3 % 2038 $6,345,732 $9,606,037 66.1 % 2039 $6,915,786 $9,910,308 69.8 % 2040 $7,686,836 $10,413,606 73.8 % 2041 $8,637,038 $11,097,275 77.8 % 2042 $9,850,830 $12,051,244 81.7 % 2043 $10,911,355 $12,853,521 84.9 % 2044 $10,644,607 $12,297,774 86.6 % 2045 $10,968,040 $12,321,860 89.0 % 2046 $12,234,508 $13,298,545 92.0 % 2047 $13,823,796 $14,610,890 94.6 % 2048 $15,309,611 $15,828,577 96.7 % 2049 $16,928,958 $17,192,546 98.5 % 2050 $17,372,166 $17,363,416 100.1 % 2051 $17,918,485 $17,628,360 101.6 % 2052 $19,721,011 $19,170,715 102.9 %

Medium $1,147,485 Medium $1,216,334 Medium $1,289,314 Medium $1,366,673 Medium $1,448,673 Medium $1,535,594 Medium $1,627,729 Medium $1,725,393 Medium $1,828,917 Medium $1,938,652 Medium $2,054,971 Medium $2,112,510 Medium $2,171,660 Medium $2,232,467 Medium $2,294,976 Medium $2,359,235 Medium $2,425,294 Low $2,493,202 Low $2,563,012 Low $2,634,776 Low $2,708,550 Low $2,784,389 Low $2,862,352 Low $2,942,498 Low $3,024,888 Low $3,109,585 Low $3,196,653 Low $3,286,159 Low $3,378,172 Low $3,472,761

$0 $44,107 $1,882,400 $0 $39,726 $1,441,846 $0 $41,340 $822,038 $0 $43,090 $1,568,227 $0 $43,330 $1,285,387 $0 $47,891 $877,570 $0 $52,736 $1,417,042 $0 $56,848 $1,222,925 $0 $64,199 $981,557 $0 $63,357 $3,081,939 $0 $55,926 $2,517,895 $0 $49,213 $3,097,915 $0 $48,890 $1,348,984 $0 $55,726 $1,791,978 $0 $60,818 $1,833,107 $0 $66,279 $1,855,461 $0 $72,982 $1,727,226 $0 $81,585 $1,624,584 $0 $92,400 $1,441,620 $0 $103,767 $1,678,018 $0 $107,734 $3,083,032 $0 $108,017 $2,568,974 $0 $115,963 $1,711,847 $0 $130,236 $1,483,446 $0 $145,605 $1,684,678 $0 $161,124 $1,651,363 $0 $171,433 $2,924,877 $0 $176,378 $2,916,219 $0 $188,118 $1,763,763 $0 $202,411 $2,617,791

Association Reserves

2

www.ReserveStudy.com

Outdoor Resort Palm Springs Owners Association 08/01/2022 to 08/01/2023 for all except D&O 07/01/2022 to 07/01/2023 and WC is 01/01/2023 -01/01/2024

3636 Nobel Drive Drive, Suite 340, San Diego, CA. 92122

Name of Insurer

Type of Insurance

Policy Number

Limits of Liability

Deductible

$7,330,642 $818,800 $200,000 $336,186 $2,000,000 $1,000,000 $1,000,000 $2,000,000 $100,000 $1,000,000 $1,000,000 Excluded

Property

Property $10,000/ Wildfire $100,000 / Inland Marine $1,000

Mt. Hawley Insurance Co & Travelers Property Casualty Company of America

MCP0173892 QT-660-7T355202-TIL-23

Property Inland Marine

Personal Property/Contents Business Income

Inland Marine

General Aggregate Each Occurrence

Personal & Advertising Injury Products/Completed Operations Damage to Premises Rented to You

EBL $1,000 / Liquor Liability $5,000

Certain Underwriters at Lloyd's, London

General Liability

Medical Payments

Employee Benefits Liability

Liquor Liability

California Automobile Insurance Company

Auto

BA040000075130

$1,000,000

None None None $500

Commercial Automobile

$5,000

Medical Payments

$1,000,000

Uninsured/Underinsured

Included Included

Comprehensive

$1,000

Collision

Travelers Casualty and Surety Company of America

Crime Coverage

107680848

$4,000,000 $500,000 $500,000

$40,000 $5,000 $5,000

Employee Theft Computer Fraud

Fund Transfer Fraud

$5,000

$250 None

Forgery, Money Orders, Inside/Outside M&S

Houston Specialty Ins Co Ins. Co. of the West Philadelphia Indemnity Insurance Company

Umbrella Policy

ESB-HS-UCX-0000288-00

$5,000,000 $8,442,668

Aggregate Limit:

10%/$50,000

Earthquake Insurance

XHO 5008739 11

Limit

$5,000

Directors and Officers Liability

PCAP009183-0518

$3,000,000

Aggregate Limit:

None

Employers Assurance Company

Workers Compensation

EIG 2956091 03

$1,000,000

Aggregate Limit:

*This Summary of the Association's policies of insurance provides only certain information, as required by subdivision (f) of Section 5320 of the Civil Code and should not be considered a substitute for the complete policy terms and conditions contained in the actual policies of insurance. Any Association member may, upon request and provision of reasonable notice, review the associations insurance policies and, upon request and payment of reasonable duplication charges, obtain copies of those policies. Although the association maintains the policies of insurance specified in this summary, THE ASSOCIATION'S POLICIES OF INSURANCE MAY NOT COVER YOUR PROPERTY, INCLUDING PERSONAL PROPERTY OR, REAL PROPERTY IMPROVEMENTS TO OR AROUND YOUR DWELLING, OR PERSONAL INJURIES OR OTHER LOSSES THAT OCCUR WITHIN OR AROUND YOUR DWELLING. Even if a loss is covered, you may nevertheless be responsible for paying all or a portion of any deductible that applies. Association members should consult with their individual insurance broker or agent for appropriate additional coverage.

CHARGES FOR DOCUMENTS PROVIDED AS REQUIRED BY SECTION 4525*

Property Address

69-411 RAMON ROAD LOT____,CATHEDRAL CITY, CA. 92234 _________________________________________________________

Owner of Property

_____________

Owner's Mailing Address

_____________________________________

(If know or different from property address.) Provider of the Section 4525 Items: __________________________________________________OUTDOOR RESORT PSOA

Date ________

Print Name

Position or Title

Association or Agent

Date Form Completed

Check or Complete Applicable Column or Columns Below

Not Available (N/A) Mark for

Document

Civil Code Section

Included

or Not Applicable

Purchase

Articles of Incorporation or statement that not incorporated

Section 4525(a)(1)

10.00

________

CC&Rs

Section 4525(a)(1)

40.00

_________

Bylaws

Section 4525(a)(1)

20.00

_________

Operating Rules

Section 4525(a)(1)

10.00

_________

Age restrictions, if any

Section 4525(a)(2)

X

Pro forma operating budget or summary, including reserve study

Sections 5300 and 4525 (a)(3)

10.00

_________

Assessment and reserve funding

Sections 5300 and 4525(a)(4)

10.00

_________

disclosure summary

Financial statement review

Sections 5305 and 4525(a)(3)

10.00

_________

Assessment enforcement policy

Sections 5310 and 4525(a)(4)

10.00

_________

Insurance summary

Sections 5300 and 4525(a)(3)

10.00

_________

Regular assessment

Section 4525(a)(4)

10.00

_________

Special assessment

Section 4525(a)(4)

X

Emergency assessment

Section 4525(a)(4)

X

Other unpaid obligations of seller

Sections 5675 and 4525 (a)(4)

X

Approved changes to assessments

Sections 5300 and 4525(a)(4), (8)

X

Settlement notice regarding common Sections 4525(a)(6), (7) , 6000, & 6100

X

Area defects

Preliminary list of defects

Sections 4525(a)(6), 6000, and 6100

X

Notice of violation

Sections 5855 and 4525(a)(5)

X

Required statement of fees

Section 4525

X

Minutes of regular meetings of the board of directors conducted over the previous 12 months, if

Section 4525(a)(10)

60.00

_________

(5.00 each)

requested

Total fees for these documents: * The information provided by this form may not include all fees that may be imposed before the close of escrow. Additional fees that are not related to the requirements of Section 4525 may be charged separately. A seller may request to purchase some or all of these documents but shall not be required to purchase ALL of the documents listed on this form. $ 200.00

Annual Policy Statement

1.

Designated Recipient Any document required to be delivered to the Association pursuant to the Davis-Stirling Common Interest Development Act and/or any other official document shall be addressed to:

Outdoor Resort Palm Springs Owners Association Attn: Edwin J. Vitrano, General Manager 69411 Ramon Road Cathedral City, CA 92234

2.

Right to Notice to Two Addresses A member may submit a request to have notices sent to up to two (2) different specified addresses, pursuant to the Davis-Stirling Common Interest Development Act of the California Civil Code Section 4040 General Notices to Members The Civil Code also requires that the membership be notified of the designated area for the posting of general notices. General notices (including meeting notices and agendas) are posted on the bulletin board adjacent to the Board office in the La Palma Clubhouse and on the official ORPS website at www.orps.com

3.

All owners have the option to receive general notices by individual delivery upon written notification, provided that the request is made in writing and mailed to the Association in a manner that indicates the Association has received it. 4. Right to Individual Delivery . A member has the option to receive General Notices by individual delivery upon written request to the Association in accordance with the Davis- Stirling Common Interest Development Act of the California Civil Code

5.

Right to Minutes The minutes proposed for adoption that are marked to indicate draft status, or a summary of the minutes, of any meeting of the Board of Directors, other than an Executive Session, shall be available to members within 30 days of the meeting. Thereafter, minutes may be obtained in the Association administration office upon payment of the Association’s costs for providing such copies.

6.

Collection Policy See enclosed Collection Policy for your review.

7.

Lien Policy The Lien policy can be found by referencing the Collection policy.

8.

Rules Enforcement Policy See enclosed Rules Enforcement Policy for your review.

9.

Dispute Resolution Procedures See enclosed Internal Dispute Resolution and Alternative Dispute Resolution procedures for your review. Architectural See enclosed Architectural & Aesthetics Requirements for your review. Overnight payments Overnight payment of assessments may be sent/delivered to the following address:

10.

11.

OUTDOOR RESORTS PALM SPRINGS OWNERS ASSOCIATION HOA Accounting Office 69-411 Ramon Rd. Cathedral City, CA 92234-3376

Collection Policy for Delinquent Assessments

1.

Due Dates All Regular Assessments shall be due and payable, in advance, in equal monthly installments, on the first day of each month. Special and Special Individual Assessments shall be due and payable on the due date specified by the Board in the notice imposing the assessment or in the ballot presenting the special assessment to the members for approval. In no event shall a Special and/or Special Individual Assessment be due and payable earlier than thirty (30) days after it is imposed. Payment receipts/ Overnight Payment location Owners can request a receipt from the Association which shall indicate the date of payment and the person who received it. Any request for a receipt of payment must be submitted directly to the Association's business address (separately from any actual payment). Overnight payment of assessments may be sent/delivered to the following address:

2.

OUTDOOR RESORTS PALM SPRINGS OWNERS ASSOCIATION HOA Accounting Office 69-411 Ramon Rd. Cathedral City, CA 92234-3376

3.

Application Payments received on delinquent assessments shall be applied to the Owner's account as follows: payment shall be applied to the principal owed first. Payments on principal shall be applied to the Owner's account by the "balance forward payment" method, i.e., in reverse order so that the oldest arrearages of the principal are retired first. Only after the principal owed is paid in full shall such payments be applied to interest, late charges, collection expenses, administration fees, attorneys' fees, or any other amount due to the Association which result in continued delinquencies. Late Charge All assessments shall be delinquent if not paid within 15 days after they become due and will result in the imposition of a late charge of ten percent (10%) of the delinquent assessment or ten dollars ($10.00), whichever is greater. Furthermore, the Association shall be entitled to recover any reasonable collections costs, including attorneys' fees, that the Association then incurs in its efforts to collect the delinquent sums.

4.

5.

Interest If an assessment payment is not paid within thirty (30) days of its original due date, interest may be imposed on all sums due, including the delinquent assessment, collection costs, and late charges, at an annual percentage rate of twelve percent (12%).

6. Secondary Address Upon receipt of a written request by an Owner identifying a secondary address for the purposes of assessment collection notices, the Association shall send additional copies of any collection notices required by this Collection Policy to the secondary address provided. The Owner’s notice of a secondary address must be in writing and mailed to the Association in a manner that shall indicate that the Association has received it. The Association shall only send notices to the indicated secondary address at the point in time the Association receives the written request. 7. Pay or Lien Letter If an assessment payment from the Owner is not paid within forty-five (45) days after its original due date (for example, if an Owner fails to pay an assessment which was due on June 1 and the failure to pay continues through July 15, then the June assessment would not have been paid within 45 days after its original due date), a notice of delinquency (Pay or Lien Letter) shall be sent to the Owner by regular first-class mail and certified mail, return receipt requested. The Pay or Lien Letter shall provide at least 30 days' written notice to a delinquent Owner prior to recording an Assessment Lien and further provide an itemized statement of the charges owed, including a breakdown of: (a) the principal amount owed (b) any late charges with the method of calculation used to determine such charges (c) any attorneys' fees incurred; and (d) a description of collection practices, including the right of the association to the reasonable costs of collection. A copy of the Association's collection policy shall be attached to the Pay or Lien Letter.

8.

Internal Dispute Resolution Process The Association shall offer to meet and confer with a delinquent owner to resolve any dispute related to the total amount due from the delinquent Owner to the Association and/or the Association’s Collection Policy (“Meet and Confer Offer”). The Association’s Meet and Confer Offer shall either be placed within the Association’s Pay or Lien Letter or in a separate written communication to the delinquent Owner. An Owner who wishes to accept the Meet and Confer Offer must do so by submitting his/her/its written request to facilitate the meet and confer with the Association, which written request must be received by the Association within twenty (20) days of the date of the Meet and Confer Offer. The Association shall designate a prompt date and time for the meet and confer, at a location that shall either be the Association’s principal office, or another convenient location as designated by the Association. The Association shall designate a Board officer, along with its CID Manager to participate in the meet and confer with the

delinquent Owner. Prior to recording a lien for delinquent assessments, the Association shall participate in any meet and confer so accepted by the delinquent Owner, provided, however, that the Owner’s acceptance of the Association’s Meet and Confer Offer is made within twenty (20) days of the date of the Meet and Confer Offer. Show Cause Hearing Additionally, a delinquent Owner may be given a written notice (either in the Pay or Lien Letter or in a separate written document, as determined by the Board of Directors) of a hearing before the Board of Directors, wherein the Owner shall be invited to show good cause why (a) the Owner's voting privileges;(b) the operation of the cable television service to the Owner's Lot; and/or (c) the Owner's privileges for use of the common area/recreational facilities (hereinafter collectively "Membership Privileges") should not be suspended for non-payment of the delinquent assessment(s) ("Show Cause Hearing").

9.

The notice and hearing procedures shall be in accordance with the following:

a. Written notice shall be mailed to the Owner not less than ten (10) days prior to the date of such hearing by first class or certified mail at Owner's last known address as shown on the Association's records. The notice shall set forth the amount of delinquency owed by the Owner and the time, date, and place on which the hearing shall be held. b. The Board of Directors shall provide an opportunity for the Owner to be heard, orally or in writing, at the Show Cause Hearing prior to making any determination on the suspension of any Membership Privileges. c. In the event good cause is not shown and the Owner's account has not been brought current, then the Board may suspend any of the Owner's Membership Privileges. Cable television services shall be reinstated upon the Owner's account being brought current and upon payment to the Association of a reinstatement assessment in an amount equal to what the Association is charged by the cable company to facilitate reinstatement of cable service. The Board shall hold the hearing in Executive Session; provided, however, if the Board is requested by a Member to have his/her matter be heard in an open Board meeting, then the matter must be heard in an open Board meeting, and not in Executive Session. d. After the Show Cause Hearing, the Board of Directors shall provide within fifteen (15) days written notice to the Owner of the suspension of any Membership Privileges. Assessment Lien a. If the delinquent Owner does not bring his/her account current within the deadline set forth in the Pay or Lien Letter, the Board of Directors shall approve the recordation of an assessment lien against the delinquent Owner’s property. The Board’s decision to record the assessment lien shall be by a majority vote of a quorum of the Board members at an open

10.

Board meeting. The Board’s action should refer to the Lot/parcel number of the property that is delinquent, rather than the name of the owner. The Assessment Lien shall be recorded in the County Recorder's Office itemizing all sums that are then delinquent, including the delinquent assessment(s), then current monthly assessment amount which will also accrue and be a part of the lien, interest, late charges, collection costs and reasonable attorneys' fees. Recording this notice creates a lien, which is subject to foreclosure, against the delinquent Owner's property. b. At the same time, the Association shall advise the Association's collection agent/bank that it should accept no further monies from this delinquent Owner until the assessment lien has been paid in full. Owners shall not send any assessment payments to the Association once the matter has been turned over to the Attorney for collection; such payments shall only be accepted by the law firm. Any payments delivered to the collection agent shall be forwarded to the attorney's office; the attorney shall then release the lien if payment in full was made by the delinquent Owner. A charge of up to $425.00 for attorneys' fees shall be charged to the Owner at this stage (pursuant to Civil Code §1366.3(a) 5650(a)). Pre – Foreclosure Actions a. No earlier than thirty (30) days after the Notice of Assessment lien has been recorded, the Association shall make a written pre-foreclosure offer to meet and confer with the delinquent Owner, consistent with the process identified in paragraph 8 herein (except that the timeline for the delinquent Owner to accept a meet and confer would be thirty-five (35) days from the date of the Owner’s receipt of this pre-foreclosure offer) or alternative dispute resolution consistent with Civil Code §1369.50 5925, et. seq. (“IDR/ADR Offer”). Owner shall have thirty-five (35) days from the date of the IDR/ADR Offer to decide whether or not Owner wishes to pursue dispute resolution or a particular type of alternative dispute resolution (except that binding arbitration is not available to any delinquent Owner if the Association intends to initiate a judicial foreclosure). b. Prior to initiating foreclosure, the Board of Directors must, in executive session, approve the decision to proceed with foreclosure by a majority vote of a quorum of the Board of Directors. The Board shall record the Board’s executive session decision in the minutes of the next meeting of the Board open to the members by referencing the lot/parcel number of the property that is delinquent. c. The Board of Directors shall not proceed with any form of foreclosure unless and until the amount of delinquent assessments (exclusive of any accelerated assessments, late charges, fees, costs of collection, attorney’s fees or interest) equals or exceeds One Thousand Eight Hundred Dollars ($1,800.00) or the assessments have been delinquent for more than twelve (12) months (“Threshold”). Once the Threshold has been met and all other requirements

11.

identified above have been completed, the Board may proceed with foreclosure of the assessment lien pursuant to the Association's governing documents and Civil Code §1367 5700. The procedure used shall be a private foreclosure, pursuant to Civil Code § 2924, et seq. and Civil Code §1367 5700. The foreclosure action shall include: • A Notice of Default and Election to Sell shall be recorded at the County Recorder's Office and a ninety-day reinstatement period shall begin. • A Title Report shall be obtained from a title company at a cost of approximately $350.00 and this shall also be charged to the delinquent Owner.

• Furthermore, an additional $300.00 attorneys' fees and costs shall be charged at this stage.

12. If the Association determines that the property is over-encumbered, or otherwise makes a determination that a lawsuit is appropriate, the Association shall file a personal lawsuit against the delinquent Owner to recover all delinquent assessments owing to the Association. If a lawsuit is necessary to collect the delinquent assessments from the Owner, all expenses, costs and attorneys' fees in connection with said lawsuit, including but not limited to pre- and post- judgment costs for filing fees, personal service, witness fees, interest, execution of judgment and/or writ fees shall be recovered from the Owner defendant. 13. If the delinquency is still not cured ninety (90) days after the Notice of Default and Election to Sell was recorded, the attorney shall proceed to record and publish the Notice of Trustee's Sale. This Notice must also be published three (3) times during a three-week period and posted in a public place. At this final stage, there shall be additional publication costs, as well as attorneys' fees of $125.00. If a non-judicial foreclosure sale is completed by the Association against the delinquent Owner’s property, the Owner shall have the right to redeem the property for a period of time up to and including ninety (90) days after the date of the Trustee’s Sale. 14. When a delinquent Owner has paid in full all delinquent assessments and charges, the attorney shall prepare a Release of Lien which shall be recorded in the County Recorder's Office of Riverside County, California within 21 days of receipt of the sums necessary to satisfy the delinquent amount and mail a copy of the lien release to the Owner of the residential lot. 15. PAYMENT PLAN STANDARDS The Association hereby establishes the following payment plan standards: a. Payment Within 60 Days : If anOwnercanbringhimself/herself/itselfcurrent withinsixty (60) days, inclusive of assessments which accrue within the sixty (60) days of the payment plan, the Association will forbear filing an Assessment Lien and the Owner will not incur the Assessment Lien costs if the payment plan is strictly followed. The payment plan shall include an administrative cost of $75.00. By agreeing to the 60 day payment plan, the Owner further agrees that if he/she/it fails to make any of the

payments identified in the payment plan, the Association shall have the right to file an Assessment Lien without recommencing the pre-lien or Pay or Lien Notice process. b. Payment Exceeding 60 Days : In light of the length of time of this payment plan, payment plans exceeding sixty (60) days shall require that the Association record its Assessment Lien to establish itself as a secured creditor. The payment plan shall also include an administrative cost of $100 or $25.00 per month of each month of the plan, whichever is greater. All costs related to the recordation of the Assessment Lien shall be part of this payment plan. The payment plan would require payment of all delinquent assessments amortized over the length of the payment plan, along with all assessments which will accrue during the payment plan. The Association shall further require that the Owner sign a Forbearance Agreement which identifies his/her/its obligations of repayment consistent with the payment plan and further provides that if there is a default under the payment plan, the Association can proceed with the collection process as particularly identified within the Forbearance Agreement. Payment plans under this paragraph 15.b should normally not exceed six (6) months.

16.

Request for Payment Plan An Owner may submit a written request to the Associationfor a payment plan consistent with either paragraph 15.a or 15.b above. An Owner can also submit a written request to meet with the Board to identify which payment plan the Owner chooses, as identified in paragraph 15 above. The Board is required to meet with the Owner in executive session within 45 days of the postmark of the request for the meeting, if the request is mailed within fifteen days of the date of the postmark of the Pay or Lien Notice. If there is no regularly scheduled board meeting within the 45-day timeline, the Board has designated the Assessment Dispute Resolution Committee to meet with the Owner. Partial Payments Owners may make partial payments without a written payment plan as described in paragraph 15 above; provided, however, that any such partial payment shall: a. not stop any collection action. b. not invalidate any assessment lien alreadyfiled. c. not stop an already existing non-judicial foreclosure action d. not obviate the obligation to pay all collection fees and costs inclusive of late charges, interest, management fees/bookkeeping fees, title charges, lien fees and costs, trustee’s fees and / or attorney’s fees; and e. further require (due to the additional bookkeeping and other administrative expenses incurred with a partial payment) that any Owner who submits a partial payment (without an approved payment plan as described in paragraph 15 above) will incur an administrative expense of $45.00 for each partial payment tendered and received by, or on behalf of, the Association.

17.

If this document contains any restriction based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, familial status, marital status, disability, genetic information, national origin, source of income as defined in subdivision (p) of section 12955, or ancestry, that restriction violates state and federal fair housing laws and is void, and may be removed pursuant to section 12956.2 of the Government code. Lawful restrictions under State and Federal Law on the age of occupants in senior housing or housing for older persons shall not be construed as restrictions based on familial status.

SECTION 16 – RULES & REGULATIONS

ENFORCEMENT PROCEDURES The Association and/or any owner has the right generally to enforce the Association’s Governing Documents. This right includes requesting the violator to cease the offending action, taking legal action against the violator, and/or making a complaint to the Board of Directors. If a resident gives the Board of Directors, a written complaint alleging that a rule has been violated, the Board will investigate the allegation and may take action against the offending resident, including but not limited to fining or special assessing, if appropriate, suspending privileges, or instituting legal actions. However, nothing in this document obligates or requires the Board of Directors or authorized committee to take any action against an individual resident. The Board of Directors, in making this decision, will determine the costs and benefits of taking such action. 16.A ENFORCEMENT PROCEDURES Upon notification of an alleged violation of the Association’s Governing Documents by an Owner/Resident, a Board member, A&A Committee member, Association’s Compliance Officer, access control personnel, or another designated representative of the Association, the General Manager will investigate and upon verification of the violation, will take the following steps: 1. Violations of the Association’s Architecture and Aesthetics (A&A) Rules (architectural and landscape violations): a. Provide Homeowner a courtesy warning by personal contact, telephone or email specifying the violation of the Governing Documents and requesting the Homeowner cure the violation within ten (10) days of contact. If the Association is unable to make contact as specified, the Homeowner will be sent a Courtesy Warning Notice by first class mail. b. If the violation is not cured by date indicated following notification as provided in A.1.a above, or if there was a re-occurrence of the violation for which the courtesy notice was sent, the Association will issue a Violation Notice by personal delivery or first-class mail, requesting the owner cure the violation within ten days of the date of the Violation Notice. c. If a Violation Notice is sent and the violation is remedied by the date specified, a Hearing Notice is sent to the Homeowner in accordance with Section 16.B, Homeowner Hearing Procedure and Due Process Rights. d. Steps A.1 and A.2 may be skipped, and a Hearing Notice sent if the seriousness of the situation requires immediate action, or if it is a re-occurring violation. 2. Non-Architectural Violations and Violations of the Association’s Rules and Regulations. a. Upon verification, the Homeowner will be scheduled for a hearing before the Board of Directors pursuant to Section 16.B, Homeowner Hearing Procedure and Due Process Rights. b. Initiation of a Citation by the Association’s Security staff is considered verification that a violation has occurred. It is the discretion of the officer whether a citation is to be written. In many cases a warning is sufficient, such as if the violation is immediately corrected without protest by the violator and there is no knowledge of a recurring problem. If a citation is issued by Security staff for a violation of the Rules & Regulations and a fine assessed as authorized under Section 16.C.2, the Homeowner may either: i. Pay the fine indicated on the citation within 15 days of the citation date. If a person chooses

this option, they must print, date, and sign their name in the space provided on the reserve side of the citation and return the citation to Accounting, Outdoor Resort Palm Springs, 69411 Ramon Road, Cathedral City, CA 92234, or ii. Contest the violation. If an Owner/Resident fails to remit payment within 15 days of the citation date and/or chooses to contest the citation, the Owner/Resident will be scheduled for a hearing before the Board of Directors, pursuant to Section 16.B, Homeowner Hearing Procedure and Due Process Rights. Any person who contests the citation and is determined to be in violation of the Association’s Governing Documents could face the imposition of administrative expenses, further disciplinary action such as suspension of privileges or use of the recreational amenities, in addition to imposition of a fine as authorized under Section 16.C.2. 16.B HOMEOWNER HEARING PROCEDURE AND DUE PROCESS RIGHTS Prior to the imposition of any fine, special assessment, or suspension of rights or privileges, a hearing will be held before the Board of Directors pursuant to the following Homeowner Hearing Procedures and Remedies: 1. Homeowner Hearing Notice: Homeowner will provide a written notice by certified mail at least ten (10) days prior to the meeting at which disciplinary action may be considered or proposed. The Notice will contain the following: a. The date, time and place of the hearing. b. The nature of the alleged violation for which a member may be disciplined or the nature of the damage to the common area and facilities for which a monetary charge may be imposed, and c. A statement that the member has the right to attend the hearing either in person or by the teleconference and present evidence in his/her defense in writing, rather than make an appearance at the hearing. 2. Homeowner Hearing Procedures Homeowner hearings will be held in accordance with the following procedure: a. Review of all documentation submitted by the Association staff. b. Statement of Violation by acting chairperson. c. Review requirements of Association’s Governing Documents. d. Statement by Homeowner. e. Statement by any third-party witnesses. f. Discussion and questioning of the Homeowner by the Association. g. Questions (if any) and final statement by the Homeowner. h. Hearing ends. Homeowner is excused. i. Board deliberates. 3. Penalties If it is determined a violation has taken place, the Board of Directors may take any or all of the following actions: a. Imposition of Fines/Monetary Penalties. b. Imposition of Reimbursement Assessments for damage to the Common Area or to reimburse the Association for costs incurred to bring an Owner or his/her family members, guests, tenants, invitees, and occupants into compliance with the Governing Documents. c. Suspension of Rights: The Association may suspend voting rights and the right to use the Common Facilities and may disconnect bulk cable services for up to thirty (30) days due to violation of the Governing Documents by an Owner, or his/her family members, guests, tenants, invitees, and occupants. In addition, the Association may suspend the voting rights and right to use the Common Facilities and disconnect bulk cable services for any period during which any Assessments remain unpaid.

4. Ruling Notice Within fifteen (15) days after the date that disciplinary action is taken, the Homeowner shall be given a Ruling Notice containing the following: a. The Board’s findings as it relates to the violation of the Governing Documents with facts. If no violation is found, then no remedy is required, and the Association would then issue a Ruling Notice affirming no violation. b. The penalties imposed, if any, against the Homeowner; and c. If a fine/monetary penalty or assessment is imposed against the Homeowner, a statement that such fine or assessment must be paid within thirty (30) days after the Ruling Notice. Failure to pay as required may result in the imposition of additional penalties after notice and hearing, as set forth in these Enforcement Procedures or the Association’s Collection Policy. 16.C ENFORCEMENT GUIDELINES Generally, though not necessarily, the Association will adhere to the following schedule for violations of the Association’s A&A Rules: 1. First Offense: a. Warning Letter and Request to Correct Violation (if applicable); and/or b. Possible fine not to exceed $250.00; and/or a. Possible fine not to $500.00; and/or b. Reimbursement Assessment; and/or c. Suspension of rights and privileges; and/or d. Institute Alternative Dispute Resolution and/or Internal Dispute Resolution; and/or filing of lawsuit. 3. Third Offense a. Possible fine not to exceed $1,000.00; and/or b. Reimbursement Assessment; and/or c. Suspension of rights and privileges; and/or d. Institute Alternative Dispute Resolution and/or Internal Dispute Resolution; and/or filing of lawsuit. Depending on the severity and frequency of the violation and/or violator, the choice of enforcement procedure(s) and/or the enforcement remedy utilized may vary. Fines will usually fall within the above- referenced enforcement guidelines. However, in extreme cases, the fines imposed may be substantially higher. The Association reserves the right to institute any of the above-referenced enforcement measures regardless of whether it is first offense, second offense, etc. Violation of certain provisions of the Association’s Rules and Regulations regarding Motor Vehicles Operation& Safety, Parking, and Pets will be fined according to the following schedule, for the first violation. All other violations will be subject to hearing and guidelines set forth in Section 16.C.1 above. Motor Vehicles Operation & Safety ( including Golf Carts and Motorcycles) Speeding: Up to 5 mph over limit: 25.00 6 to 14 mph over limit: 50.00 15 plus mph over limit: 150.00 Failure to stop at posted stop sign: 50.00 Reckless or erratic driving: Hearing – see remedies in C.1 above. c. Reimbursement Assessment; and/or d. Suspension of rights and privileges. 2. Second Offense:

Driving without a valid driver’s license:

50.00 25.00 25.00 50.00

Driving a golf cart without a functioning headlight/taillight:

Parking Violation: Pet Violation:

SECTION 17 – RULES & REGULATIONS

ADMINISTRATION AND ENFORCEMENT In accordance with Article 15 of the Association’s CC&Rs, it is the obligation of each owner, lessee, licensee, guest, resident, and occupant to comply with the provisions of the Association’s Governing Documents, including these Rules & Regulations. Failure to comply with any of these rules shall be grounds for enforcement action by the Association, as set forth in the Association’s Enforcement Policy. Enforcement of these rules will be administered by the General Manager, his/her designee and/or Security staff.

Summary of Dispute Resolution Procedure

Per California Civil Code 5915 1. Either party to a dispute within the scope of this article may invoke the following procedure: a. The party may request the other party to meet and confer in an effort to resolve the dispute. The request shall be in writing. b. A member of an association may refuse a request to meet and confer. The association shall not refuse a request to meet and confer. c. The board shall designate a director to meet and confer. d. The parties shall meet promptly at a mutually convenient time and place, explain their positions to each other, and confer in good faith in an effort to resolve the dispute. The parties may be assisted by an attorney or another person at their own cost when conferring. e. A resolution of the dispute agreed to by the parties shall be memorialized in writing and signed by the parties, including the board designee on behalf ofthe association. 2. A written agreement reached under this section binds the parties and is judicially enforceable if it is signed by both parties and both of the following conditions aresatisfied: a. The agreement is not in conflict with law or the governing documents of the common interest development or association. b. The agreement is either consistent with the authority granted by the board to its designee or the agreement is ratified by the board. c. A member shall not be charged a fee to participate in the process. Per California Civil Code 5925 1. “Alternative dispute resolution” means mediation, arbitration, conciliation, or other nonjudicial procedure that involves a neutral party in the decision-making process. The form of alternative dispute resolution chosen pursuant to this article may be bindingor nonbinding, with the voluntary consent of the parties. 2. “Enforcement action” means a civil action or proceeding, other than a cross-complaint, for any of the following purposes: 3. Enforcement of this act. 4. Enforcement of the Nonprofit Mutual Benefit Corporation Law (Part 3 (commencing with Section 7110 of Division 2 of Title 1 of the Corporations Code) 5. Enforcement of the governing documents. Per California Civil Code 5930 1. An association or a member may not file an enforcement action in the superior court unless the parties have endeavored to submit their dispute to alternative dispute resolution pursuant to this article.

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