Council of Hotel and Restaurant Trainers P.O. Box 2835 Westfield, NJ 07091 chart.org (800) 463-5918
Please send content to flipCHART Managing Editor | Lisa Marovec, lisa@chart.org Deadline is 1st of the month for the next month’s issue | Back issues: chart.org Donate to the Silent Auction to Support Scholarships It’s time, and the need is great! Last year, we raised more than $12,000 to fund scholarships for aspiring hospitality students. It will be held at the Orlando conference. Let Jennifer Belk White, jenbelkwhite@gmail.com, know of your donation. Here are some ideas to get you thinking: • Restaurant company gift card • Hotel or summer home stay • Free speaking engagement Member News Angelina Sabatini and her husband, Brandon, joyfully welcomed a baby boy, Cayden Thomas William Burgoyne!
Scholarship Recipient, McKenna Voisin at CHART 102 Austin
• Any other idea you can come up with!
Brooklyn Colburn, Van Leeuwen Ice Cream Dan Volkenant, Ruth’s Hospitality Darcelle Taylor, Bread Alone Eliza Poehlman, Altamarea Group Elizabeth Guiseppe, Bojangles Eric Roberts, Gjelina Group Holly Stergulz, Fleming's Steakhouse Joseph Turner, Beyond Juicery + Eatery Marc Dzielinski, The Ritz-Carlton Matthew Bentsen, Bottleneck Management Nick Twining, Barrio Natasha Hodge, Shipley Do-Nuts Sean Parades, Black Seed Bagels Adam New, Gallagher's Steakhouse Hal Freeman, Charleston Place Hotel -Beemok Hospitality Welcome New Members from Opus Raffle
New Member Spotlight
How did you get into the hospitality industry? My very first real taste of hospitality happened in Lubbock, Texas. During college, I applied to work at a country bar. I started as a cocktail waitress, then moved up to bartender, and eventually a manager. The life skills I learned in that honkytonk bar will be with me for life! After I graduated, I worked for an eLearning company who served over 20 industries, hospitality being a big part of my projects. What has been the most unexpected moment in your training career so far?
Kristin Broadhead Director of Learning & Development, Sonesta Hotels
What is the most impactful thing you have learned about training? The most impactful truth I’ve learned from my career in training is that there is no such thing as common sense. Everything that we know has either been taught to us or was a learned behavior from others! In my bartending/manager days I was sent to the Virgin Islands for a summer to assist in training employees. Island life (and training island employees!) is much different there than I had ever experienced.
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