Orders and Terms – Summary How to place an order
Our Customer Policy You can expect fast and accurate delivery, along with friendly and knowledgeable customer service that will take your order and answer any questions. All our account managers are dedicated to supporting a specific region, so you can rely on expertise tailored to your area. If your designated Product Specialist happens to be unavailable, one of our other team members will gladly assist you with your needs.
You can be confident that your order will be shipped the same day, provided the requested item is in stock. We look forward to assisting you between 08:00 and 16:30
How to Order Orders by phone: DK 89 88 48 57 FI +46 40 39 40 00 NO 23 96 09 27 SE 040 39 40 00
Orders by e-mail: order.nordic@enovis.com
Orders via e-shop: www.enovisshop.com
ENOVISSHOP.COM
What We Will Ask For - when you order by phone Customer address: We require a complete delivery and billing address. Product: Please specify name, article number, description, and size.
Delivery Time Normal delivery time for stock items is 1–7 days, depending on your location, and approximately 2–4 weeks for special-order items. Orders placed before 12:00 (noon) on weekdays are shipped the same day. Your order will be shipped once it is complete and all items are available in our warehouse. Returns / Claims / Service Returns and exchanges apply to standard stock products that are returned in unopened original packaging within 14 days (private customers) or 30 days (business customers) from the delivery date. For special-order items, we do not offer returns or exchanges.
RETURNS / CLAIMS / SERVICE
Warranty All products come with a limited warranty from the date of purchase covering defects in materials and workmanship. The warranty period varies depending on the product.
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