Rural Lifestyle Options Australia Magazine Issue 12

CEO’S Update

Rural Lifestyle Options Australia Magazine ISSUE 12 BIANNUAL PUBLICATION September 2019 QUEENSLAND For the Scenic Rim Region PO Box 617, Beaudesert QLD 4285 For the Logan and Ipswich Areas PO Box 6095, Logan Central QLD 4114 NEW SOUTH WALES For the Gold Coast and Northern Rivers PO Box 238, Murwillumbah NSW 2484 FIND US ON SOCIAL MEDIA

Welcome to the twelveth edition of Rural LifestyleOptionsAustralia magazine. As you would be aware Michelle our Chief Executive Officer has been on maternity leave since June taking a well-earned break to introduce her new son to her family. As Interim Chief Executive Officer it has been my privilege to keep the ‘wheels turning’ until Michelle returns in January 2020. Over the past six months there has seen a real focus on collaboration with other providers in the National Disability Insurance Scheme (NDIS) space. By working with other providers we have been able to deliver a full suite of services that the participant’s plan requires in a seamless fashion. In addition our organisation has provided services in locations that have historically lacked an adequate level of service provision. This has provided employment for local residence within their own communities. This has an enormous positive economic impact for rural and regional areas. Over the past six months we have seen some fantastic initiatives undertaken by our organisation. The 1:5 All Abilities Relay was a huge success for the second year in a row which raised enough funds to complete the purchase of a manual hoist for our Short Term Accommodation (STA) residence.

Other fundraising initiatives allowed for the installation of a ceiling hoist system in one of our Supported Independent Living (SIL) houses and the purchase of a dual wheelchair transportation vehicle from one of our supporters Fleet Partners. Progress is continuing with our Reconciliation Action Plan (RAP). The staff committee has been formed and is implementing stage Innovate . Until I commenced at Interim Chief Executive Officer I did not fully appreciate the contribution that all our staff make to a successful participant outcome and the continued hard work that is required to maintain positive participant experiences. All our staff should be very proud of what they achieve on a daily basis. As an organisation our very existence is predicated on the peoplewe support, their carer’s and the communities in which we operate. A thank you to you all. Finally should you like to contribute to our magazines content or you would like to know more about what we do just phone the office on 1300 032 175 or email social@rloa.org.au .

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Produced and published twice yearly by the Rural Lifestyle Options Australia Marketing and Communications division with contributions from the Board, Staff, Participants, Partners and Volunteers. DESIGN AND PRODUCTION Nicholas Power, National Marketing Manager nick.power@rloa.org.au ADVERTISING ENQUIRIES To gain permission to reprint any material that appears in this publication, please contact social@rloa.org.au or write to us at either of the addresses above. The views expressed in the Rural Lifestyle Options Australia Magazine do not necessarily reflect the views of Rural Lifestyle Options Australia. The organisation takes no responsibility for equipment, products or services advertised in this publication. David Gordon, Interim Chief Executive Officer advertising@rloa.org.au

Kind regards,

David Gordon Interim Chief Executive Officer

Contents

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CEO Welcome Supporting A Life Of Choice Reflect - Our Update on Reconciliation 1:5 All Abilities Relay 2019 Michael's Fight Your Impact - Making A Difference Unfunded Project 10 Delivered Gambling Community Benefit Fund

Containers For Change

Plan Management vs Support Coordination

NDIS Highlight - Glenn

International Women's Day People, Engagement and Culture Customer Service Team Training Day

10 11 12

Transform Conference 2019

Meet Melinda

2 Rural Lifestyle Options Australia Magazine

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