Policy News Journal - 2013-14

Complaints Factsheet - information for agents

4 December 2013

HMRC will no longer send a Complaints factsheet to agents who complain about Self Assessment or Income Tax.

View the Complaints Factsheet

HMRC Agent Update 39

4 December 2013

HMRC have published the latest issue of the Agent Update which is the bi-monthly round up of the latest developments in tax, HMRC service and consultations for accountants and tax professionals.

This month’s top articles include:

 Self Assessment deadline - HMRC has brought together guidance for tax agents and advisers to help you manage the 31 January 2014 Self Assessment deadline.

 Joint Initiative on HMRC Service Delivery - Read the latest joint statement published on the HMRC website.

 Autumn Statement 2013 - The Autumn Statement 2013 will be made by the Chancellor of the Exchequer on 5 December and full details of the Chancellor's announcements will be available within minutes of his speech ending. Further publications are planned for the 10 December where most of the information and documents relating to the Finance Bill 2014 draft clauses will be available.

Agent Update 39

HMRC opens new channel for agent engagement

14 January 2014

HMRC has launched a new blog to improve the way it works with agents.

The Agent Engagement Team’s blog supports HMRC’s strategy for engaging with agents. In particular, it provides a new channel to communicate about:

 joint HMRC and agent consultative meetings;  the rollout of HMRC’s Tax Agent Strategy ;  improvements to HMRC services by working together;  the services available for agents.

Theresa Middleton, Director Business Tax Customer and Strategy said:

“Over the next couple of years HMRC is introducing new digital services for customers and their agents. As part of this, there is a lot of joint working taking place. We involve and consult with agents and their representatives in many different ways. The aim is to keep people up to date through regular blogging and to have a more immediate way of getting agents’ views.”

CIPP Policy News Journal

16/04/2014, Page 509 of 519

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