SOCIAL MEDIA COMMUNITY MANAGEMENT FREQUENTLY ASKED QUESTIONS
This document is an essential resource that provides guidance and answers to common questions regarding the management of the Bateel community.
TYPE
ENGLISH
ARABIC
Hello
Hello, please let us know if there is anything we can help you with.
; ء = ﻤﻜﻨﻨﺎ ﻣﺴﺎﻋﺪﺗﻚ ﻓ E ﻪ
ﻣﺮﺣ $ً ﺎ ، ُﻳﺮ +, إﻋﻼﻣﻨﺎ إذا 3 ﺎن ﻫﻨﺎك أي 9:
ي 9: ; ء اﺧﺮ = ﻤﻜﻨﻨﺎ ﻣﺴﺎﻋﺪﺗﻚ ﻓ E ﻪ. ﻧﺘﻤ MN ﻟﻚ ﻳﻮﻣﺎ Q
ﺳﻌ E ﺪا Q
ُﻳﺮ +, ٕاﻋﻼﻣﻨﺎ ٕاذا 3 ﺎن ﻫﻨﺎك ا H
Anything Else We Can Help With
Please let us know if there is anything else we can help with. Have a great day.
وﺣﺎﻓﻆ ﻋ V ﺳﻼﻣﺘﻚ
Hello, thank you for reaching out. For any marketing inquiries, please contact anjana.premdharan@bateel.com. Have a great day.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. ﻷي اﺳﺘﻔﺴﺎرات ^ ﺴ_ ` ﻘ E ﺔ ، ﻳﺮ +, اﻟﺘﻮاﺻﻞ ﻣﻊ anjana.premdharan@bateel.com . ﻧﺘﻤ Me ﻟﻚ ﻳﻮﻣﺎ Q ﺳﻌ E ﺪا Q .
Marketing Inquiries
ﻣﺮﺣ $ ﺎ Q f ﺸﻜﺮك ﻋ V اﻫﺘﻤﺎﻣﻚ h ﺎﻟﻌﻤﻞ ﻣﻊ ﺑ Ej ﻞ. ﺗﻔﻀﻞ h ﺎﻟﺘﻮاﺻﻞ ﻣﻌﻨﺎ ﻋ l, اﻟ `l, ﺪ اﻹﻟ l e n و oN ; ﻋ V info@bateel.com ﻟﺘﻘﺪ = ﻢ ﻣﻘ l e ﺣﻚ.
Hello, thank you for your interest in working with Bateel. Kindly reach out to info@bateel.com to share your proposal.
General Info
ﻣﺮﺣ $ ﺎ Q f . ﺸﻜﺮك ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. ﻟﻼﺳﺘﻔﺴﺎر ﻋﻦ ﺧﺪﻣﺔ ﺗﻘﺪ = ﻢ اﻟﻄﻌﺎم t N ; اﻟﻔﻌﺎﻟ E ﺎت، ﺗﻔﻀﻞ ﺑ `u ﺎرة ﻣﻮﻗﻌﻨﺎ ﻋ V https://bateel.com/en/cafe/catering
Hello, thank you for reaching out. For more information about our catering services, please visit our website at https://bateel.com/en/cafe/catering
Catering Inquiry
Hello, thank you for reaching out. If you are looking to place a large order from Bateel, please feel free to reach out to our sales team at corporatesales@bateel.com. Have a lovely day.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻋ V ﺗﻮاﺻﻠﻚ. إذاﻛﻨﺖ ﺗ `z ﺪ ﻋﻤﻞ ﻃﻠﺐ ﻛﺒ l~ ﻣﻦ ﺑ Ej ﻞ، = ﻤﻜﻨﻚ اﻟﺘﻮاﺻﻞ ﻣﻊ ﻓ `z ﻖ اﻟﻤﺒ E ﻌﺎت ﻟﺪﻳﻨﺎ ﻋ V corporatesales@bateel.com . ﻧﺘﻤ MN ﻟﻚ ﻳﻮﻣﺎ Q ﺳﻌ E ﺪا Q
Corporate Sales
ﻣﺮﺣ $ ﺎ Q f . ﺸﻜﺮك ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ واﻫﺘﻤﺎﻣﻚ ﺑ € ﺘ E ﻞ. ﻟﻤﻨﺎﻗﺸﺔ اﻻﻣﺘ E ﺎز اﻟﺘﺠﺎري ﺗﻔﻀﻞ h ﺎﻟﺘﻮاﺻﻞ ﻣﻌﻨﺎ ﻋ V franchise@bateel.com
Hello, thank you for reaching out and for your interest in Bateel. For franchise opportunities, please contact us at franchise@bateel.com
Franchise
ﻣﺮﺣ $ ﺎ Q ، ﺷﻜﺮا Q ﻻﻫﺘﻤﺎﻣﻚ h ﺎﻻﻧﻀﻤﺎم ا„ ﻓ `z ﻖ ﺑ Ej ﻞ. ﺗﻔﻀﻞ h ﺎرﺳﺎل ﺳ l~ ﺗﻚ اﻟﺬاﺗ E ﺔ ا„ careers@bateel.com ﻣﻊ رﺳﺎﻟﺔ ﺗﻮﺿﺢ اﻫﺘﻤﺎﻣﺎﺗﻚ h ﺎﻟﻮﻇ E ﻔﺔ.
Hello, thank you for your message & interest in working with Bateel. Kindly send your CV to careers@bateel.com, with a brief cover letter specifying your area of interest. Best of luck!
Jobs
Internships
Thank you for your interest. We currently don't provide internships. Best wishes.
ﺷﻜﺮا ﻟﻚ ﻋ V اﻫﺘﻤﺎﻣﻚ. ﻧﺤﻦ ﺣﺎﻟ E ﺎ ﻻ ﻧﻘﺪم اﻟﺘﺪر ` ﺐ. أﻃ E ﺐ اﻷﻣﺎ oN ;
Hello, thank you for reaching out, please let us know what this is regarding. Kindly share your name and number and we will have our relevant team reach out to you.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ ، ُﻳﺮ +, إﺧ $ ﺎرﻧﺎ h ﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻬﺬا اﻷﻣﺮ. ﻳﺮ +, ﻣﺸﺎرﻛﺔ اﺳﻤﻚ ورﻗﻤﻚ وﺳﻮف ﻧﺠﻌﻞ ﻓ `z ﻘﻨﺎ اﻟﻤﺨﺘﺺ ﻳﺘﻮاﺻﻞ ﻣﻌﻚ.
Speak To Management
Hello, thank you for reaching out and bringing this issue to our attention. We apologize for any inconvenience this may have caused you. Please share your name and contact number so that our concerned team can reach out to you to resolve this issue.
ﻣﺮﺣ $ ﺎ Q
f . ﺸﻜﺮك ﻟﺘﻮاﺻﻠﻚ ﻣﻌﻨﺎ وﺗ•ﺒﻴﻬﻨﺎ ﻟﻬﺬا اﻟﻤﻮﺿ_ع. ﻧﻌﺘﺬر ﻋﻦ اﻻزﻋﺎج اﻟﻨﺎﺟﻢ ﻋﻦ ذﻟﻚ. رﺟﺎًء أ h ﻠﻐﻨﺎ h ﺎﺳﻤﻚ ورﻗﻢ ﻫﺎﺗﻔﻚ واﻟﻔ z ع اﻟﺬي اﺷ `l e ﺖ اﻟﻤﻨﺘﺞ ﻣﻨﻪ، وﺳ l N ﺳﻞ ﻫﺬە اﻟﺒ E ﺎﻧﺎت ﻟﻠﻔ `z ﻖ اﻟﻤﺨﺘﺺ h ﻐﺮض اﻟﺘﻮاﺻﻞ ﻣﻌﻚ وﺣﻞ اﻟﻤﻮﺿ_ع.
Complaint 1
Hello, thank you for reaching out and bringing this issue to our attention. We apologize for any inconvenience this may have caused you. We have shared these details to our concerned team and someone will reach out shortly to assist you with this.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ وﻟﻔﺖ اﻧ $j ﺎﻫﻨﺎ إ„ ﻫﺬە اﻟﻤﺸ ˜ ﻠﺔ. ﻧﻌﺘﺬر ﻋﻦ أي إزﻋﺎج ر ™ ﻤﺎ ﺳ $€ّ ﻪ ﻟﻚ ﻫﺬا اﻷﻣﺮ. ﻟﻘﺪ ﺷﺎرﻛﻨﺎ ﻫﺬە اﻟﺘﻔﺎﺻ E ﻞ ﻣﻊ ﻓ `z ﻘﻨﺎ اﻟﻤﻌ MN ; وﺳ›ﺘﻮاﺻﻞ ﻣﻌﻚ ﺷﺨﺺ ﻣﺎ ﻗ $ً`z ﺎ ﻟﻤﺴﺎﻋﺪﺗﻚ t N ; ذﻟﻚ.
Complaint 2
Hello, thank you for reaching out. We are sorry to hear you are having trouble with your order. Please share your order number and contact details with us so that our team can assist you further on this.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻟﻚ ﻋ V اﻟﺘﻮاﺻﻞ ﻣﻌﻨﺎ. ﻧﺄﺳﻒ ﻟﺴﻤﺎع أﻧﻚ ﺗﻮاﺟﻪ ﻣﺸ ˜ ﻠﺔ t N ; ﻃﻠ $ ﻚ. ﻳﺮ +, ﻣﺸﺎرﻛﺔ رﻗﻢ ﻃﻠ $ ﻚ وﺗﻔﺎﺻ E ﻞ اﻻﺗﺼﺎل ﺣ Me ﻳﺘﻤﻜﻦ ﻓ `z ﻘﻨﺎ ﻣﻦ ﻣﺴﺎﻋﺪﺗﻚ Ÿ ﺸ ˜ ﻞ أ t; N l, ﺣﻞ اﻟﻤﺸ ˜ ﻠﺔ.
Complaint 3
Hello, thank you for your comment. We always appreciate feedback from our customers and aim to cater to a wide audience. Kindly share your name and contact details so that our concerned team can look into this further.
Complaint 4
Hello, thank you for reaching out. To speak to our customer care team, please reach them at customercare@bateel.com or +971 48 858 737. Have a lovely day and stay safe!
Customer Care
Hello, thank you for your interest in working with Bateel. If there is a collaboration in the future that we think would be a good fit, we will reach out to you. Have a good day and stay safe.
ﻣﺮﺣ $ ﺎ ، ﺷﻜﺮا ﻟﻚ ﻋ V اﻫﺘﻤﺎﻣﻚ h ﺎﻟﻌﻤﻞ ﻣﻊ ﺑ Ej ﻞ. إذا 3 ﺎن ﻫﻨﺎك ﺗﻌﺎون t N ; اﻟﻤﺴﺘﻘ $ ﻞ ﻧﻌﺘﻘﺪ أﻧﻪ ﺳ E ﻜﻮن ﻣﻨﺎﺳ $ً ﺎ ﻟﻚ ، ﻓﺴ•ﺘﻮاﺻﻞ ﻣﻌﻚ. ﻧﺘﻤ MN ﻟﻚ ﻳﻮﻣﺎ Q ﺟ E ﺪا Q وﺣﺎﻓﻆ ﻋ V ﺳﻼﻣﺘﻚ
Influencer Collaboration
Hello, we have shared your details with our marketing team. Should there be an opportunity in the future that is a good fit, they will reach out to you. Have a lovely day!
ﻣﺮﺣ $ً ﺎ ، ﻟﻘﺪ ﺷﺎرﻛﻨﺎ ﺻﻔﺤﺘﻚ ﻣﻊ ﻓ `z ﻘﻨﺎ. إذا 3 ﺎن ﻫﻨﺎك ﺗﻌﺎون ﻣﻨﺎﺳﺐ t N ; اﻟﻤﺴﺘﻘ $ ﻞ ، ﻓﺴﻮف ﻳﺘﻮاﺻﻠﻮن ﻣﻌﻚ. اﺗﻤ MN ﻟﻚ ﻧﻬﺎ = ﺔ اﺳﺒ_ع راﺋﻌﺔ.
Influencer Collaboration – Message 2
Hello, thank you for your interest in working with Bateel. We currently work with influencers on barter deals rather than paid collaborations. If there is a barter deal in the future that we think you'd be a good fit for, we will reach out to see if you are interested. Have a good day and stay safe.
ﻣﺮﺣ $ ﺎ Q ، ﺷﻜﺮا Q ﻻﻫﺘﻤﺎﻣﻚ h ﺎﻟﻌﻤﻞ ﻣﻊ ﺑ Ej ﻞ. ﻧﺤﻦ ﻧﻌﻤﻞ ﺣﺎﻟ Eً ﺎ ﻣﻊ اﻟﻤﺆﺛ `z ﻦ ﻋ V ﺻﻔﻘﺎت اﻟﻤﻘﺎ = ﻀﺔ h ﺪًﻻ ﻣﻦ اﻟﺘﻌﺎون اﻟﻤﺪﻓ_ع. إذا 3 ﺎﻧﺖ ﻫﻨﺎك ﺻﻔﻘﺔ ﻣﻘﺎ = ﻀﺔ t N ; اﻟﻤﺴﺘﻘ $ ﻞ ﻧﻌﺘﻘﺪ أﻧﻚ ﺳﺘﻜﻮن ﻣﻨﺎﺳ $ً ﺎ ﻟﻬﺎ ، ﻓﺴ•ﺘﻮاﺻﻞ ﻣﻌﻚ ﻟﻤﻌﺮﻓﺔ ﻣﺎ إذاﻛﻨﺖ ﻣﻬﺘًﻤﺎ. ﻧﺘﻤ MN ﻟﻚ ﻳﻮﻣﺎ Q ﺳﻌ E ﺪا Q وﺣﺎﻓﻆ ﻋ V ﺳﻼﻣﺘﻚ.
Influencer Barter Deals
Hello, our Cafes and Boutiques are now open. To find out about opening hours for each location, please visit our website at https://bateel.com/en/cafe/locations
ﻣﺮﺣ $ً ﺎ ، ﻣﻘﺎﻫﻴﻨﺎ وﻣﺘﺎﺟﺮﻧﺎ ﻣﻔﺘﻮﺣﺔ اﻵن. ﻟﻤﻌﺮﻓﺔ اﻟﻤ `u ﺪ ﻋﻦ ﺳﺎﻋﺎت اﻟﻌﻤﻞ ﻟ ¥ ﻞ ﻓ z ع ، ﻳﺮ +, ز ` ﺎرة ﻣﻮﻗﻌﻨﺎ ﻋ V https://bateel.com/en/cafe/locations
Now Open
Hello, our pricing varies based on size and your choice of gourmet filling. For more information, please visit our website bateel.com
ﻣﺮﺣ $ً ﺎ، أﺳﻌﺎرﻧﺎ ﺗﺨﺘﻠﻒ ﺣﺴﺐ اﻟﺤﺠﻢ وﺣﺴﺐ ﻧ_ع اﺧﺘ E ﺎرك ﻣﻦ اﻟﺤﺸﻮات. ﻟﻤ `u ﺪ ﻣﻦ اﻟﺘﻔﺎﺻ E ﻞ، ﺗﻔﻀﻞ ﺑ `u ﺎرة ﻣﻮﻗﻌﻨﺎ https://bateel.com /
PRICE - Boxes
Hello, our prices vary based on content. For more information on this, please visit one of our boutiques. https://bateel.com/en/boutique-locations
ﻣﺮﺣ $ً ﺎ، أﺳﻌﺎرﻧﺎ ﺗﺨﺘﻠﻒ ﺣﺴﺐ اﻟﻤﺤﺘﻮى. ﻟﻤ `u ﺪ ﻣﻦ اﻟﺘﻔﺎﺻ E ﻞ، ﺑﺮﺟﺎء ز ` ﺎرة أﺣﺪ ﻣﺘﺎﺟﺮﻧﺎ. https://bateel.com/en/boutique-locations
Price - Chocolate
Hello, our <name> hamper is fully customisable to suit your personal preference. This particular hamper with gourmet products starts at <price>. To make your selection, kindly visit one of our boutiques.
Price - Hamper
Price - Luna With Chocolates
Hello, our prices vary depending on size and gourmet content. Our Luna collection featuring luxury chocolates starts at 175 AED. Please visit one of our boutiques to make your selection.
ﻣﺮﺣ $ً ﺎ ، ﺗﺨﺘﻠﻒ أﺳﻌﺎرﻧﺎ ﺣﺴﺐ اﻟﺤﺠﻢ واﻟﻤﺤﺘﻮى اﻟﺬواﻗﺔ. ﺗ $ ﺪأ أﺳﻌﺎر ﻣﺠﻤﻮﻋﺔ ﻟﻮﻧﺎ h ﺎﻟﺸﻮﻛﻮﻻﺗﺔ اﻟﻔﺎﺧﺮة ﻣﻦ ١٧٥ درﻫﻢ. ﺗﻔﻀﻞ ﺑ `u ﺎرة أﺣﺪ ﻣﺘﺎﺟﺮﻧﺎ ﻻﺧﺘ E ﺎر ^ ﺸﻜ E ﻠﺘﻚ.
*For Other Collections, Check Prices And Name Online
Hello XX, you can visit one of our boutiques or order through our website. http://online.bateel.com/
ﻣﺮﺣ $ ﺎ Q -¬ ، ﻧﺎ ﻣﻌﺮﻓﺔ اﻫﺘﻤﺎﻣﻚ ﺑﺘﻤﻮر ﺑ Ej ﻞ. = ﻤﻜﻨﻚ ز ` ﺎرة اﺣﺪ ﻓﺮوﻋﻨﺎ اواﻟﻄﻠﺐ اوﻧﻼﻳﻦ ﻋ l, ﻣﻮﻗﻌﻨﺎ اﻻﻟ l e n و oN ; . http://online.bateel.com /
How To Order
Hello, we have a wide selection of luxury chocolates. For more information about our chocolate varieties, please visit https://bateel.com/en_ae/chocolate
ﻣﺮﺣ $ً ﺎ ، ﻟﺪﻳﻨﺎ ^ ﺸﻜ E ﻠﺔ واﺳﻌﺔ ﻣﻦ اﻟﺸﻮﻛﻮﻻﺗﺔ اﻟﻔﺎﺧﺮة. ﻟﻤ `u ﺪ ﻣﻦ اﻟﻤﻌﻠﻮﻣﺎت ﺣﻮل أﺻﻨﺎف اﻟﺸﻮﻛﻮﻻﺗﺔ ﻟﺪﻳﻨﺎ ، ﻳﺮ +, ز ` ﺎرة أﺣﺪ ﻣﺘﺎﺟﺮﻧﺎ وﺳ ® ﺴﻌﺪ ﻣﻮﻇﻔﻮﻧﺎ h ﻤﺴﺎﻋﺪﺗﻚ. أﺗﻤ MN ﻟﻚ ﻳﻮًﻣﺎ راﺋًﻌﺎ وﺣﺎﻓﻆ ﻋ V ﺳﻼﻣﺘﻚ.
Chocolate Info
Hello, yes we do have an assortment of gluten free chocolates. To make your selection, please visit one of our boutiques and our staff would be happy to assist you. https://bateel.com/en/boutique-locations/
ﻣﺮﺣ $ً ﺎ ، ﻧﻌﻢ ﻟﺪﻳﻨﺎ ^ ﺸﻜ E ﻠﺔ ﻣﻨﻮﻋﺔ ﻣﻦ اﻟﺸﻮﻛﻮﻻﺗﺔ اﻟﺨﺎﻟ E ﺔ ﻣﻦ اﻟﺠﻠﻮﺗ .¯N ~ ﻻﺧﺘ E ﺎر ^ ﺸﻜ E ﻠﺘﻚ اﻟﻤﻔﻀﻠﺔ ، ﻳﺮ +, ز ` ﺎرة أﺣﺪ ﻣﺘﺎﺟﺮﻧﺎ وﺳ E ﻜﻮن ﻣﻮﻇﻔﻮﻧﺎ ﺳﻌﺪاء h ﻤﺴﺎﻋﺪﺗﻚ. https://bateel.com/en/boutique-locations /
Gluten Free Chocolate
Hello, thank you for reaching out. We have over 20 gourmet date varieties to select from. For more information on our selection, we invite you to view our brochure online https://bateel.com/media/Date_Brochure.pdf
f . ﺸﻜﺮك ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. ﻧﻘﺪم أ l ° ﻣﻦ ﻋ :- ` ﻦ ﻧﻮﻋﺎ Q
ﻣﺮﺣ $ ﺎ Q
ﻣﻦ اﻟﺘﻤﻮر اﻟﻔﺎﺧﺮة. ﻟﻠﺘﻌﺮف ﻋ ^ V ﺸﻜ E ﻠﺔ ﺗﻤﻮرﻧﺎ، ﺗﻔﻀﻞ
Date Varieties
h ﺎﻻﻃﻼع ﻋ -: f V ﺗﻨﺎ ﻋ l, ﻫﺬا اﻟﺮا h ﻂ https://bateel.com/media/Date_Brochure.pdf
ﻣﺮﺣ $ ﺎ Q ، ﺷﻜﺮا ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. ﻟﻤﻌﺮﻓﺔ ارﻗﺎم وﻋﻨﺎو ` ﻦ ﻓﺮوﻋﻨﺎ ، = ﻤﻜﻨﻚ ز ` ﺎرة ﻣﻮﻗﻌﻨﺎ https://bateel.com/en/boutique-locations
Hello, thank you for reaching out. To view the contact numbers and addresses of our branches, please visit our website at https://bateel.com/en/boutique-locations
Location - Boutique
Hello, thank you for reaching out. We currently have a presence in Harrods in London. We also ship our gourmet products to the UK. To browse our wide selection, please visit bateel.com.
London
Hello, yes we do ship to your area. Please visit our website bateel.com to browse our wide selection of products and place your order.
ﻣﺮﺣ $ً ﺎ، ﻧﻌﻢ ﻧﻘﻮم h ﺎﻟﺸﺤﻦ ﻟﻤﻨﻄﻘﺘﻚ. ﺑﺮﺟﺎء ز ` ﺎرة ﻣﻮﻗﻌﻨﺎ https://bateel.com ² ﻟﻼﻃﻼع ﻋ ^ V ﺸﻜ E ﻠﺘﻨﺎ اﻟﻮاﺳﻌﺔ ﻣﻦ اﻟﻤﻨﺘﺠﺎت وﻋﻤﻞ ﻃﻠ $ ﻚ
Shipping To Your Area
Hello, yes we do offer delivery services. Please visit our website bateel.com to browse our wide selection of products and place your order.
ﻣﺮﺣ $ً ﺎ، ﻧﻌﻢ ﻧﺤﻦ ﻧﻮﻓﺮ ﺧﺪﻣﺎت اﻟﺘﻮﺻ E ﻞ. ﺗﻔﻀﻞ ﺑ `u ﺎرة ﻣﻮﻗﻌﻨﺎ bateel.com ﻟﻼﻃﻼع ﻋ ^ V ﺸﻜ E ﻠﺘﻨﺎ اﻟﻮاﺳﻌﺔ ﻣﻦ اﻟﻤﻨﺘﺠﺎت اﻟﻔﺎﺧﺮة وﻋﻤﻞ ﻃﻠ $ ﻚ.
Shipping
Hello, thank you for reaching out. Unfortunately, at this time we are unable to deliver to <country> due to certain restrictions. We hope to ship our gourmet products there in the future. Have a lovely day.
Shipping To Italy, Qatar, Russia
Hello, thank you for getting in touch. At this time, please allow XX days for your order to be delivered. If you require more information about your order, please e-mail us at orders@bateel.com.
ﻣﺮﺣ $ً ﺎ، ﺷﻜﺮا ﻟﻚ ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. t N ;
;„ ، ُﻳﺮ اﻟﻮﻗﺖ اﻟﺤﺎ +, اﻻﻧﺘﻈﺎر ﻣﻦ 7 إ„ 10 أ = ﺎم ﺣ Me ﻳﺘﻢ ^ ﺴﻠ E ﻢ ﻃﻠ $ ﻚ. ﻟﻤ `u ﺪ ﻣﻦ
Delivery Times
اﻟﻤﻌﻠﻮﻣﺎت ﺣﻮل ﻃﻠ $ ﻚ ، ﻳﺮ +, ﻣﺮاﺳﻠﺘﻨﺎ ﻋ l, اﻟ `l, ﺪ اﻹﻟ l e n و oN ; ﻋ V orders@bateel.com
(Check the website to see delivery time for the specific location)
Hello, thank you for your interest in working with Bateel however, we currently have exclusive partners who source these premium, organic products for us. Thank you for reaching out and we wish you all the best in the future.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻟﻚ ﻋ V اﻫﺘﻤﺎﻣﻚ h ﺎﻟﻌﻤﻞ ﻣﻊ ﺑ Ej ﻞ ، وﻟ n ﻦ ﻟﺪﻳﻨﺎ ﺣﺎﻟ Eً ﺎ 3´: ﺎء ﺣ `µ ﻮن ﻟﺘﺼﺪﻳﺮ ﻫﺬە اﻟﻤﻨﺘﺠﺎت اﻟﻌﻀ_ ` ﺔ اﻟﻤﺘﻤ lN ~ ة ﻟﻨﺎ. ﺷﻜًﺮا ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ وﻧﺘﻤ MN ﻟﻚ 3 ﻞ اﻟﺘﻮﻓﻴﻖ t N ; اﻟﻤﺴﺘﻘ $ ﻞ.
Gourmet Suppliers
Hello, thank you for your interest in working with Bateel. However, all of our photography and design is done in-house by our talented team. Thank you for sharing your proposal, all the best in the future.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻟﻚ ﻋ V اﻫﺘﻤﺎﻣﻚ h ﺎﻟﻌﻤﻞ ﻣﻊ ﺑ Ej ﻞ. وﻣﻊ ذﻟﻚ ، ﻳﺘﻢ إﺟﺮاء ﺟﻤﻴﻊ ﻋﻤﻠ E ﺎت اﻟﺘﺼ_ ` ﺮ واﻟﺘﺼﻤ E ﻢ اﻟﺨﺎﺻﺔ ﺑﻨﺎ داﺧﻠ Eً ﺎ ﺑﻮاﺳﻄﺔ ﻓ `z ﻘﻨﺎ اﻟﻤﻮﻫﻮب. ﺷﻜًﺮا ﻟﻚ ﻋ V ﻣﺸﺎرﻛﺔ اﻗ l e اﺣﻚ، ﻧﺘﻤ MN ﻟﻚ 3 ﻞ اﻟﺘﻮﻓﻴﻖ t N ; اﻟﻤﺴﺘﻘ $ ﻞ.
Photography Freelancer
Hello, thank you for your interest in working with Bateel. We have shared your details with our marketing team. Should they require these services, they will reach out to you. Have a lovely day and stay safe!
Printing Suppliers
ﺷﻜﺮأ ﻟﺮﺳﺎﻟﺘﻚ. ﺳﻮف ﻧﻘﻮم ﺑﺘﻮﺻ E ﻞ رﺳﺎﻟﺘﻚ ﻟﻠﻔ `z ﻖ وﻧﻌﻮد إﻟ E ﻚ h ﺎﻟﺠﻮاب ﻗ $`z ﺎ Q .
General Info
Thank you for your message. We will forward it to the team and will come back to you soon!
Hello, thank you for reaching out. Yes, we do have music in our Cafe in order to provide a warm and sophisticated ambiance. We look forward to welcoming you.
ﻣﺮﺣ $ً ﺎ ، ﺷﻜًﺮا ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. ﻧﻌﻢ ، ﻟﺪﻳﻨﺎ ﻣﻮﺳ t N ·e ; E اﻟ ¥ ﺎﻓ E ﻪ اﻟﺨﺎص ﺑﻨﺎ ﻣﻦ أﺟﻞ ﺗﻮﻓ l~ أﺟﻮاء داﻓﺌﺔ وﻣﺘﻄﻮرة. وﻧﺤﻦ ﻧﺘﻄﻠﻊ إ„ اﻟ l e ﺣ E ﺐ ˜h ﻢ.
Music
Hello, there are charging outlets available depending on the branch. If you would like to get in touch with a specific branch, please visit our website to find the number - https://bateel.com/en/cafe/locations. We look forward to welcoming you.
ﻣﺮﺣ $ ﺎ Q . ﻧﻌﻢ ﺗﺼﺪح اﻟﻤﻮﺳ t N ·e ; E اﻟ ¥ ﺎﻓ E ﻪ ﻹﺿﻔﺎء إﺣﺴﺎس راق ودا t½
N ﻋ V اﻟﻤ ˜ ﺎن. ﻟﺪﻳﻨﺎ ﻣﻨﺎﻓﺬ ﺷﺤﻦ t N
; اﻟﻔ z ع. ¬ ﺴﻌﺪﻧﺎ اﻟ l e ﺣ E ﺐ
Chargers
h ﻚ ﻗ $`z ﺎ Q .
Hello xxx. Please note that although we used to offer valet parking services at our JBR branch, it is unavailable for the time being. However, we are currently waiting for a solution from JBR management.
Boutique Parking
ﻣﺮﺣ $ ﺎ Q f . ﺸﻜﺮك ﻋ V ﺗﻮاﺻﻠﻚ ﻣﻌﻨﺎ. ﻻ ﻧﻘﺪم ﺗﺨﻔ E ﻀﺎت h ﻤﻨﺎﺳ $ ﺔ رأس اﻟﺴﻨﺔ، ﻟ n ﻦ ¬ ﺴﻌﺪﻧﺎ أن ﻧﺪﻋﻮك إ„ اﻻﻃﻼع ﻋ V ^ ﺸﻜ E ﻠﺔ ﻣﻨﺘﺠﺎﺗﻨﺎ اﻟﻔﺎﺧﺮة ﻋ l, اﻹﻧ l e ﻧﺖ http://bateel.com
Hello, thank you for reaching out. We do not offer discounts for the New Year but we invite you to browse our wide selection of gourmet products online at bateel.com.
NYE Discount
Bateel offers discounts to some companies based on the business relationships built with their top management and marketing activities. Your marketing department can email us at corporate@bateel.com and their proposal will be reviewed by our team. Dear XX, Thank you for contacting us. We greatly admire your efforts towards this situation. While we would like to contribute to your worthy cause, Bateel channels requests for donations through other CSR activities to support the community. Unfortunately at this stage, this is something we do not offer and we hope you will be able to contact specialized charity institutions in your area.
ﻧﻘﻮم ﺑ'(ﻞ ﺑﺘﻘﺪ,ﻢ اﻟﺨﺼﻮﻣﺎت ﻟ 5 ﻌﺾ اﻟ :89 ﺎت ﺑﻨﺎءا = ,ﻤﻜﻦ ﻹدارة اﻟ'ﺴ PO ﻖ اﻟﺨﺎﺻﺔ Y ﻤﺆﺳﺴﺘﻚ اﻟﺘﻮاﺻﻞ ﻣﻌﻨﺎ ﻋ] ^ اﻟ] ^ P ﺪ اﻹﻟ_] ` و ab
Corporate Discount
ﻋ? اﻹﺗﻔﺎﻗﺎت ﻣﻊ إداراﺗﻬﻢ اﻟﻌﻠ(ﺎ و K ﺸﺎﻃﺎﺗﻬﻢ اﻟ'ﺴ PO ﻘ(ﺔ.
c corporate@bateel.com
وﺳ(ﻘﻮم اﻟﻔ Pd ﻖ اﻟﻤﺨﺘﺺ Y ﻤﺮاﺟﻌﺔ اﻷﻣﺮ.
ﻋ `u ﺰي ، f ﺸﻜﺮك ﻋ V اﻟﺘﻮاﺻﻞ ﻣﻌﻨﺎ. ﻧﺤﻦ ﻧﻘﺪر ﺟﻬﻮدك ﺗﺠﺎە ﻫﺬا اﻷﻣﺮ. ﺑ›ﻨﻤﺎ ﻧﺮﻏﺐ t N ; اﻟﻤﺴﺎﻫﻤﺔ t N ; ﻗﻀ›ﺘﻚ اﻟﻨ E€ ﻠﺔ ، ﻧﻘﺪم t N ; ﺑ Ej ﻞ ﺗ l, ﻋﺎت ﻣﺨﺘﻠﻔﺔ ﻣﻦ ﺧﻼل أ f ﺸﻄﺔ اﻟﻤﺴﺆوﻟ E ﺔ اﻻﺟﺘﻤﺎﻋ E ﺔ ﻟﻠ :- 3 ﺎت ﻟﺪﻋﻢ اﻟﻤﺠﺘﻤﻊ. ﻟﻸﺳﻒ t N ; ﻫﺬە اﻟﻤﺮﺣﻠﺔ ، ﻫﺬا 9: ; ء ﻻ ﻧﻘﺪﻣﻪ وﻧﺄﻣﻞ أن ﺗﺘﻤﻜﻦ ﻣﻦ اﻻﺗﺼﺎل h ﺎﻟﻤﺆﺳﺴﺎت اﻟﺨ `l~ ﺔ اﻟﻤﺘﺨﺼﺼﺔ t N ; ﻣﻨﻄﻘﺘﻚ. ﻧﺘﻤ MN ﻟﻚ اﻟﻨﺠﺎح t N ; ﺗﺤﻘﻴﻖ أﻫﺪاﻓﻚ ﻟﺠﻤﻊ اﻷﻣﻮال. رﻣﻀﺎن ﻛ `z ﻢ
Ramadan Charity
In the meantime we wish you much success in achieving your fund-raising goals. Ramadan Kareem
Hello, Thank you for your patience. We are pleased to inform you that your order is now out for delivery. Let us know if there is anything else we can help you with. Have a great day.
Delivery Status
Hello XX, Thank you for your message. We appreciate you reaching out to us with your suggestion. The team is currently in the process of building a loyalty program and we can keep you updated once it's live.
Loyalty Program
Please can you share your email address with us so we can add you to our subscribers list? You will receive communications about new launches and offers from Bateel.
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