Frequently asked questions
We want to make choosing your funeral plan as simple as possible, so we’ve answered the questions we’re most frequently asked below. If you have a query that we haven’t answered here, don’t worry. Just contact a member of our friendly, knowledgeable funeral planning team and they will be happy to help.
Will a Southern Co-op funeral plan cover costs if I die abroad? The Southern Co-op funeral plan does not cover funerals that take place aboard. If you plan to go abroad, you should ensure that your travel or medical insurance policy includes full cover for repatriation costs. Once repatriated to the UK, the funeral plan can then be used to arrange the funeral as normal. What if I die away from home within Great Britain and Northern Ireland? Included in our funeral plans is the collection and transfer of the deceased to a resting place to a specified maximum mile radius. If you need to be transported further than that specified, extra charges will apply. How will the person arranging my funeral know what to do when the time comes? It is important to let the next of kin or executor know that you have arranged a Southern Co-op funeral plan and where the funeral plan certificate can be found. At the time of need, they must contact your local Southern Co-op funeral home who will organise the funeral arrangements specified in the funeral plan. What benefits will I receive as a Southern Co-op member? Please visit www.thesouthernco-operative.co.uk/ membership for the most up to date information on Southern Co-op membership benefit entitlements.
About our plans Who will be providing my funeral? Your funeral will be carried out by Southern Co-operative Funeralcare. You may choose your funeral home when you buy your plan or tell us later. We will record this so we know when the time comes. Who can arrange a Southern Co-op funeral plan? A Southern Co-op funeral plan is available to anyone aged 18 and over. You can arrange a funeral plan for yourself or on behalf of a partner, relative or friend. Do I need a medical to purchase a Southern Co-op funeral plan? No, there are no medical questions and there is no medical required when applying for a Southern Co-op funeral plan, whether or not you have any existing medical conditions. Can more than one person be named on a Southern Co-op funeral plan? Two people can be named on a Southern Co-op funeral plan, with the option to use it for either the first or the second person that passes away. Funeral Planning Team 0800 243 380 Monday-Friday 9am-5pm firstname.lastname@example.org
Made with FlippingBook - professional solution for displaying marketing and sales documents online