Payment If I die prior to completing the instalment plan, is the fixed price still guaranteed? In the event of payments lapsing through death, the guaranteed price for the service remains but the outstanding balance must be paid before the funeral can take place. Will there be anything else to pay for at the time of the funeral? A Southern Co-op funeral plan guarantees to provide the exact funeral products and services paid for with no hidden charges or conditions. Whether the funeral takes place in 5 or 50 years time, there will be nothing left to pay, covering all costs including the third party fees that have been selected. Your representatives making the arrangements may wish to include additional items in your funeral that are not part of your plan. We can help to arrange these and they will need to be paid for in full before the funeral. Can I buy a plan for memorial masonry? Yes, our masonry plan allows you to arrange and pay in advance for new headstones and inscriptions on existing headstones.
After I’ve bought my plan What happens after I’ve bought my plan? Upon full payment you will be sent a funeral plan certificate. This should be retained in a safe place and your next of kin, executor or solicitor should be made aware of its existence. What if I want to make changes to my plan? There is no administration charge for making changes. We outline all of the potential change scenarios and how this may affect your plan in our terms and conditions. Please contact us if you wish to make any changes and we can talk this through with you. You can alter your funeral plan arrangements at a later date, although we would charge for any additional expense at the price prevailing at the time of change. What if I want to cancel my plan? You can cancel your plan within 30 days of taking out the plan and receive a full refund. After 30 days, an administration charge of 5% will apply.
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