your mini Ownership.
MINI AFTERSALES.
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WELCOME TO MINI OWNERSHIP.
You and your vehicle are in very good hands with Lloyd MINI. Our Proactive Care service pledge ensures that we keep you mobile at all times. Sit back and enjoy our tailor-made MINI Pay Monthly packages. Or take advantage of our attractive all-inclusive prices with MINI Personalised Pricing. We have the ideal offer for you. For all your needs, for every MINI model and for the many stress-free miles that lie ahead.
CONTENTS. MINI Electric Models
4-5
MINI MOT
6-7
Pay Monthly Service Plan
8-9
MINI Personalised Pricing
10-11
MINI App
12-13
Online Service Booking
14-15
MINI Electric Car Servicing
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MINI Pay Monthly Service Plans
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Wheels and Tyres
18-19
MINI Accessories
20-21
Bodyshop
22-23
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MINI ELECTRIC MODELS. With MINI Electric Service Inclusive you can relax until your car’s fourth birthday, knowing it’s getting our best care at our best price. The plan includes:
• Vehicle service checks • Brake fluid servicing • Micro filter servicing
For all MINIs, Service Inclusive is available across Europe and is fully integrated with the MINI App. Service Inclusive is available for MINI Electric models.
*Ts&Cs apply. Cover applicable for Electric vehicles until four years from vehicle registration and, Petrol and PHEV vehicles until five years from vehicle registration.
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MINI MOT Protect First MOT test just around the corner? Thanks to your complimentary MINI MOT Protect, you won’t be losing any sleep over the test. In the unlikely event that your car fails to pass the first time around, MINI MOT Protect will cover the cost of replacement and labour on a range of components including brakes, suspension, electrical, fuel system and more. MINI Trained Technicians Should your MOT test reveal any additional work required, it will be carried out to MINI standards by factory-trained technicians, using only manufacturer- approved processes and equipment. Genuine MINI Parts Any additional work that is required will be completed using only Genuine MINI Parts, to help maintain your vehicle’s resale value. Why choose Lloyd MINI for your MOT? Complimentary Visual Health Check We will provide a complimentary check of your vehicle’s components, carried out by one of our manufacturer trained technicians. MINI MOT. All vehicles over 3 years old require an MOT test. Book your MOT test with Lloyd MINI and benefit from a complimentary visual health check. Should your MOT test reveal any additional work required, you can be assured that the work is carried out to MINI standards by factory-trained technicians using only Genuine MINI parts.
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MINI PAY MONTHLY SERVICE PLAN.
Planning for the road ahead has never been easier. With a MINI Pay Monthly Service Plan you can remove the uncertainty that comes with car servicing costs by spreading them monthly, just like you would with household bills. The cost for your Service Plan is fixed for its duration, so you’re protected against inflation and any price rises that might happen in the future. If you ever come to sell your MINI, you’ll have the option to keep the plan and transfer any unused balance to your new MINI, so no worries about not using all of it. What’s more, your MINI Pay Monthly Service Plan is suitable for any age of vehicle and comes with a number of added extras to help you to get the most out of your MINI. These include: • Fluid top-ups • Seasonal health checks • Wash and Vacs
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MINI PERSONALISED PRICING.
Competitive servicing prices without compromising on quality. If your MINI is over three years old, MINI Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced at a MINI Centre.* GREAT SAVINGS. UNCOMPROMISING QUALITY. We know that one size doesn’t fit all. That’s why MINI Personalised Pricing offers varied discounts depending on how old your MINI is:
3-7 Years 30% discount on parts required 7+ Years 40% discount on parts required
But while the savings change depending on your car’s age, you can be certain we’ll only ever use Genuine MINI Parts that have been designed especially for our cars. They will always be expertly installed by our MINI Trained Technicians, plus all parts and labour come with a two-year warranty for extra peace of mind. Want to give your MINI the top-quality care it deserves at a great price? Simply book a service with your chosen MINI Centre.
*Terms and Conditions apply.
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MINI APP.
Maximise your MINI experience with the new MINI App.
Thanks to its array of clever features, you can plan journeys more easily than ever before. Start from the comfort of your couch by planning your route from the app, then send it directly to your MINI’s infotainment system so you’re ready to go. Plus, you can use the MINI App on your smartphone to track down where you’ve parked and even check whether you locked your doors. And when your next service is due, the app will send you a notification to remind you to get booked in with your MINI Centre. 5 MINI APP HIGHLIGHTS. • Instant access to your MINI’s status • Direct access to your MINI Service Centre • Clever features and functions for electric models • Easy and efficient journey planning with navigation and maps • Regular upgrades with exciting new features and functions
*The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option ConnectedDrive Services and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country.
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IN CONTROL WHEREVER YOU ARE.
The MINI App’s ‘Vehicle’ tab conveniently displays various indicators of your MINI’s status – at a glance, in the palm of your hand. It includes the following functions: • Vehicle information • Vehicle Status (oil check/service required notification) • Remote Services (vehicle search, lock/unlock doors, Flash lights, honk horn • Ventilation/Climate Control • Link to MINI Driver’s Guide App & MINI Sharing App • Dealer services such as find a dealer or schedule service • E-mobility features such as Remaining Range incl. Charging Status • Charge & Climate Timer • Charging History • Convenient access to the world of MINI Charging • Call Accident & Roadside Assistance Click here to see all of the features available with the MINI App
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MINI ONLINE SERVICE BOOKING.
You can now request a MINI Service online at your own convenience.
Book your MINI Service here. Simply register your vehicle details, choose a service at a day and time that suits you. Our Online Service Booking form is available 24 hours a day, 7 days a week for your convenience. Click here to book today.
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MINI ELECTRIC SERVICING. Yet another reason to love electric. With fewer parts to service and maintain, keeping your electric MINI in tip-top condition is easier than a petrol or diesel engine. Simply take out one of our great-value MINI service plans and drive freely knowing your car’s being checked, serviced and repaired by expert MINI Trained Technicians, using only Genuine MINI Parts. To make your life even easier, we offer two service products to meet your needs, with two ways to pay to suit your pocket. Choose whether our electric MINI Service Inclusive programme or a Pay Monthly plan is right for you.
FOUR YEARS OF SERVICING. ONE AMAZING PRICE. • Vehicle service checks • Brake fluid servicing • Micro filter servicing • MINI MOT Protect^ • Expert MINI Trained Technicians • Genuine MINI Parts • Service plan connected to car • Covered until 4th birthday of car’s registration • Fully integrated with My MINI app • Available across Europe
ELECTRIC MINI SERVICE INCLUSIVE. With electric MINI Service Inclusive, the one up-front payment means you can then relax until your car’s fourth birthday, knowing it’s getting our best care at our best price*. Available exclusively through your local MINI Service Centre before your MINI’s first service, why not get in touch today to find out more and arrange yours?
*MINI Service Inclusive is only available via a MINI Centre and can be purchased up to your vehicle’s first service. The period during which you may purchase Service Inclusive may change at any time. For full terms and conditions and to purchase, please contact your MINI Service Centre.
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Our Pay Monthly electric Service Plan costs from £10 per month. The cost for your service plan is fixed for its duration, so you’re still protected against inflation and price rises. You can add a Pay Monthly option at any time after you buy your electric MINI, no matter what age it is . With all our Pay Monthly plans, the servicing is connected to you not your MINI – meaning if you ever sell your car, you have the option to keep the plan and transfer any unused balance to your new MINI. MINI PAY MONTHLY SERVICE PLANS.
PAY MONTHLY FOR ADDED FLEXIBILITY. • Vehicle service check for two consecutive services • Brake fluid servicing • Micro filter servicing • Options to include tyres and brakes • Fluid top-ups • Seasonal health checks • Sat Nav Map updates • Trusted network of MINI Service Centres 1 • Expert MINI Trained Technicians • Genuine MINI Parts • Service plan connected to driver2 • Cancel anytime
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WHEELS AND TYRES.
A good set of wheels makes all the difference. Choose from our seasonal Summer and Cold Weather Complete Wheels, or choose our John Cooper Works Alloy Wheels for a truly bold look. And of course, you’ll keep enjoying that go-kart handling experience. Because our tyres ensure the very best in performance and safety for your particular MINI. Spotting whether your tyres are MINI-approved is easy – simply look out for the star. MINI Star Marked Tyres are rigorously tested, and guarantee superb durability as well as high safety ratings. To order MINI Tyres, please contact your local Lloyd MINI Centre who will be able to support your enquiry. Our Original MINI Wheels and Tyres offer superior performance, whatever the weather. Because they’re designed to deliver high-class safety and the best possible grip, whether the road is dry, wet or even icy. COLD WEATHER COMPLETE WHEEL SETS. Safer driving and better control in cold, wet, snowy and even icy conditions. Our Cold Weather Complete Wheel Sets are tailor-made to match your MINI model, perfectly complementing its iconic performance. So, when it starts to get colder, around 7°C and under, you’ll find our MINI Cold Weather Tyres provide greater traction and firmer braking.
SUMMER COMPLETE WHEEL SETS. Our MINI Summer Complete Wheels offer all- round better performance in the warmer weather. They’re made from harder rubber compounds, so you’ll really feel the difference when it comes to handling and speed in the heat. Our state-of-the- art manufacturing and forging technology mean you’ll enjoy greater control with shorter braking distances and better grip, whilst also experiencing increased agility. All our tyres offer first-rate quality when it comes to handling and speed, no matter the weather.
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ALLOY WHEELS. Our Alloy Wheels range allow you to add an extra level of flair and personality to your MINI. From sporty John Cooper Works options to eye catching Jet Black spoke options. You can also be rest assured that outstanding quality is maintained over the long term, as our wheels are subjected to comprehensive trials and tests in accordance with high MINI safety standards.
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GENUINE MINI ACCESSORIES.
Whatever you’re looking for, we’re here to support you. We’ll advise whether your chosen accessories need to be fitted your local Lloyd MINI Centre, or if they can be shipped directly to you. And with some accessories we’ll ask for your VIN – just to make sure the fit is right for your specific MINI. You can find your VIN on the windscreen below your wiper blades or on your registration certificate.
Please speak to a member of our team to see whether your MINI is compatible.
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MINI APPROVED BODYSHOP.
MORE SUPPORT. LESS STRESS. Should an accident happen, the last thing you need is the added strain of arranging repairs and dealing with your insurer. This is where Lloyd Accident Support comes in. Just give our dedicated team a call straight after the incident, when it’s safe to do so, and we will help you to contact your insurer. We’ll arrange everything, from recovering your vehicle and delivering it to a MINI Approved Bodyshop to dealing with the insurers and admin. You can trust us to soon get your MINI back to its best. WHY CALL US FIRST? As the MINI owner, you have the legal right to choose where your car is repaired. Insurance companies often fail to make this clear, quickly taking over the decision-making process. By calling Lloyd Accident Support first, we help put you back in control. Our dedicated Lloyd Accident Support team will help you pick the most convenient MINI Approved Bodyshop for you, with recovery and delivery arranged if necessary. And we’ll speak to your insurer to provide information and deal with the admin. It’s the nicest way to manage a less than ideal situation. ADD THIS NUMBER TO YOUR PHONE TODAY - 0845 0508650 ALWAYS CHOOSE A MINI APPROVED BODYSHOP. Your MINI deserves the best. From a small scuff to a bigger issue, at our MINI Approved Lloyd Bodyshops you can trust it will receive the care it deserves from only expertly MINI Trained Technicians, using only Genuine MINI Parts. This means your MINI maintains its original Euro NCAP safety rating. We make use of the latest Approved MINI technology and techniques to best repair and maintain your car. All work is covered by a guarantee, with bigger repairs benefiting from a Lifetime Workmanship Guarantee. It’s expert care for your MINI, and peace of mind for you.
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MINI AFTERSALES.
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