Welcome to our Continental 2021 Brochure At Albatross, we recognise that trust is essential for a successful business relationship and a key determining factor for coach operators when booking their tours. For 35 years, Albatross Travel have taken enormous pride in the fact that we always put our customers’ needs first and foremost. We strive to provide you with excellent value for money, reliable hotel choices and itinerary packages and suggestions that are well researched, innovative and designed with your own customers in mind.
Why book with us? No Currency Surcharge Guarantee We offer a No Currency Surcharge Guarantee, further increasing your peace of mind when booking a tour with us. Free single room for your driver * No matter howmany passengers are booked on your tour! We go the extra mile We have dedicated sales and operations teams to support you and we take the time to understand your business. We tailor our products to match your requirements. 24 hour help line number Available to all drivers to assist them on tour. Visit, Inspect & Grade We visit, inspect and grade every hotel in our brochure based on your customers’ needs. Team of Contract Managers Our team of Contract Managers are dedicated to specific geographical areas so our product knowledge is second to none! Your money is safe with us As part of our membership of BAWTA we set aside advance payments made by you to us until your tour is completed. Even though this is not a requirement of the Package Travel Regulations, this reflects the undertaking and protection that coach operators must in turn provide to their passengers. The only exceptions to this are prepayments that are made in advance to suppliers or have been received on a non- refundable basis. *Free place excludes air tours.
Things to remember… Packaged Itinerary This means the price you see includes the costs for each attraction/experience that is denoted in bold and listed under 'Inclusions'. Suggested Itinerary This means that we are providing you with ideas for a tour that we would be happy to arrange for you if you so wish. The Sales Team can provide you with a revised quotation price based on any tour ideas that you feel would best suit your customer base. We would then arrange guided tours, purchase of tickets and payment of entrance fees on your behalf. What To Do All the attractions and hotels featured on the following pages can be mixed and matched according to your requirements. We are always happy to provide you with a bespoke solution for your tour programme. Additional Hotels We only have room in the brochure to feature some of our hotels. We have reserved space at many more. Call us for more information. Overnight Hotels We understand that a successful tour is not just about the mainstay and that the hotels your passengers stay at along the way, are a very important start and end to the tour. We have a great selection of hotels in excellent locations to suit all tastes and budgets. If you would like overnights adding to or changing on any of your tours, or have a preferred hotel/route, please give our Sales Team a call. Low Emissions Zones & Access Regulation We cannot be held liable for any penalties, tickets or charges that come from entry into towns and cities with low emission zones and/or access regulations. New zones are regularly being introduced into towns and cities across Europe. Please check before costing and operating your tour. Drivers Hours Our itineraries are created with drivers’ regulations in mind, under EU rules Regulation 561/2006, and look to comply with daily driving, break and rest requirements. For some of our longer European itineraries, a driver’s day off has not always been incorporated as they can be operated under the 12-day rule. However we are happy to amend the itinerary to allow for a driver’s day off or arrange local hire if you require it.
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THE SMALL PRINT
• Tours are priced on a minimum of 25 passengers • Quotes are in £GBP per person for the stated duration of the tour • All brochure prices are non-commissionable and quoted inclusive of VAT • All brochure prices exclude public holidays and major local events unless otherwise stated • All brochure pricing is correct at the time of going to print and is subject to change due to changes in exchange rates and VAT. Additionally, our suppliers reserve the right to levy surcharges to reflect Governmental action, increased taxes or suppliers' charges at any time. • All brochure pricing excludes the cost of overnight hotels unless otherwise stated • All brochure pricing excludes road tolls, emission zone charges and permits • All brochure pricing excludes peak date
supplements and any fuel surcharges on ferry crossings • All products are subject to availability at the time of booking • All itineraries are subject to change depending on the seasonal opening hours of attractions • All itineraries are estimated based on the most recent train timetables, sailing schedules and opening hours and are subject to change. • Event dates are subject to change year on year. Your tour has been based on this year's dates and times, where available. • Please be advised that shows have not yet been finalised. We have therefore based the information on current shows, which may be subject to change or cancellation. • Please note, on occasion some attractions require pre-payment upon confirmation and these changes will need to be passed on to clients
• We cannot be held liable for any changes that may occur regarding a venue or an attraction that is beyond our control but we will aim to update you with relevant information on a timely basis • Dinner will always consist of at least 3 courses. Where a choice of menu is stated, there will be a choice of at least 2 dishes for each course unless stated otherwise. If a set menu is listed, this means that all passengers will have the same meal. Special dietary requirements will of course be catered for if we are advised in advance. • All overnight sailings will be on a room only basis with inside, lower bed cabins. If meals are required, please advise at the time of quotation • Every effort has been made to ensure all pricing and information provided in our brochure is accurate and up-to-date at the time of publication in April 2020. However, details are subsequent to change and any typographical, clerical or other error or omission shall be subject to correction without any liability on the part of The Company.
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