Parkview Pulse: Celebrating 60 Years of Excellence

Team Code of Conduct Version 2

Inclusivity and Fairness Acknowledge and welcome all team members equally, regardless of seniority or background. Offer support to new staff during their onboarding and orientation periods. Promote inclusivity by using a common language (e.g., English) during work hours. Behavioral Accountability Take personal responsibility for following workplace policies and standards. Acknowledge and address mistakes constructively to foster growth. Act as a role model for respectful and ethical behavior. Constructive Feedback and Recognition Provide and accept feedback in a professional and solution-oriented manner. Acknowledge and celebrate team and individual achievements. Support new staff with positive reinforcement as they adapt to their roles. Supportive Environment Greet and acknowledge colleagues daily to build a welcoming atmosphere. Offer assistance to team members in need,

Respectful Communication Use a polite tone and maintain open body language during interactions. Avoid confrontational behavior, especially in the presence of residents and family members. Address concerns or issues promptly and professionally in private settings. Team Collaboration Support inclusivity and encourage mutual respect among team members. Participate in team-building activities to strengthen workplace relationships. Share responsibilities equitably to ensure no one is overburdened. Professionalism Uphold confidentiality and discuss sensitive matters only in appropriate settings. Avoid gossip and address issues directly with the individuals involved. Demonstrate punctuality, accountability, and a willingness to assist colleagues. Conflict Resolution Approach conflicts with a problem-solving mindset and seek early intervention. Utilize effective communication techniques to manage disagreements.

fostering a culture of mutual support. Actively discourage behaviors such as exclusion, favoritism, or undermining.

Engage leadership when issues remain unresolved, ensuring timely follow-up.

Leadership Engagement Ensure leadership remains approachable and open to feedback. Encourage transparency and communication between staff and management. Hold regular check-ins to address concerns and promote team cohesion

Commitment to Quality Care Prioritize the safety, comfort, and well-being of residents in all actions. Follow established policies and procedures to maintain high standards of care. Foster an atmosphere of kindness, patience, and acceptance. .

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