What your home can expect from you You should be selective about what you store on the basement floor. Items that are vulnerable to moisture should not be stored on concrete floors. Also, dehumidifiers can help maintain moisture at the desired level. What is covered by the warranty Within the first year of home ownership, we will repair cracks in a basement floor, home or garage slab that exceed ³⁄₁₆ inch in width or ¹⁄₈ inch in vertical displacement by surface patching or other methods. Unless a portion of your floor is designed specifically for drainage purposes, it should not have any pits, depressions or other uneven areas exceeding ¼ inch within a 32 inch measurement. Cracks which rupture the finish flooring material shall be repaired. We will, at our option, address, then reinstall or replace any finished flooring materials provided by us as necessary. Examples of exclusions We are only responsible for repairing materials originally used in the construction of the home. Any materials added by the Homeowner are not covered under the warranty. We cannot guarantee color matching of repaired areas.
WELLED EXITS
Care and Maintenance Tip
What you can expect from your home If your home is equipped with a sump pump, the welled exit drain will be connected to the floor crock.
✔ Periodically check the drain of your welled exit to ensure that it’s clear of any debris to prevent flooding into your basement or foundation.
What your home can expect from you These areas must be kept clear of debris to avoid flooding into your basement. What is covered by the warranty Within the first year of home ownership, if the welled exit floods and it has been kept clear of debris, please contact Customer Care and we will inspect it. Examples of exclusions We are not responsible for flooding repairs if the area is not kept clear of debris. Any materials added by the Homeowner are not covered under the warranty. We cannot guarantee color matching of repaired areas. Click Here for More Tips
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