What your home can expect from you Your balcony or flat roof deck was constructed with roof drains or scuppers that should be kept free of debris. This allows proper water flow from the balcony or deck. After a rain, water may stand in small puddles for a short time before evaporating. This is to be expected of any flat surface and is normal. What is covered by the warranty Within the first year of home ownership, we will address any workmanship, leaks or material deficiencies. Examples of exclusions We are not responsible for Homeowner neglect or damage to the flat roof membrane. Consult your Homeowners Association or licensed contractor, before you consider making any structural or cosmetic changes to the balcony or flat roof decking.
DECKING
What you can expect from your home If your home was built with a deck, it was installed per local code, and material manufacturer's instructions and constructed from either pressure treated lumber or composite decking. What your home can expect from you Pressure Treated Lumber: Will require periodic application of a sealer to maintain its durability. A local supply, home center or hardware store can recommend a proper sealant. Composite Decking: We recommend a routine cleaning of your decking every few months to clear away dirt, mud and soil that can accumulate and sit on your boards over the course of time. For a general clean – we recommend applying warm soapy water to the surface of the boards and cleaning with a soft bristled brush. What is covered by the warranty Within the first year of home ownership, we will address any workmanship or material deficiencies. Examples of exclusions We are not responsible for knots, cupping, twisting or shrinkage gaps. Discoloration from aging and minor checking are normal, and removal of such imperfections are not covered by the warranty. Any pressure treated lumber or composite material replaced will not exactly match existing decking. Sealing and cleaning of the deck is the responsibility of the Homeowner.
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