Ryan_WarrantyGuide_Mar22_v57 (1)

COUNTERTOPS

Care and Maintenance Tip

What you can expect from your home Countertops come in a wide array of colors, patterns and materials to complement your home. What your home can expect from you

✔ Countertops should be sealed per manufacturer's specifications.

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All laminated countertops, cultured marble vanity tops, quartz and granite tops should be wiped down with non-abrasive cleaner and polish recommended by the manufacturer. Do not let water stand in the seams of your countertops. What is covered by the warranty Within the first year of home ownership, we will replace delaminated or cracked countertops if the countertop is defective or was damaged before settlement. Examples of exclusions We will not be responsible for delamination from water, which causes swelling of the base material. Cultured materials are cut from natural stone and as such may have color variances between pieces.

LUXURY VINYL PLANK (LVP) FLOORS

What you can expect from your home Luxury vinyl plank (LVP) flooring is a popular material because it has the look of real wood but is very durable, easy to clean and maintain. What your home can expect from you It is recommended to sweep daily, and to damp mop weekly with mild detergent and mop, or with cleaning pads. LVP flooring should never be steam-cleaned since the pressure of the steam cleaner can potentially drive moisture down through the seams to the wooden subfloor. What is covered by the warranty Within the first year of home ownership, any readily apparent depressions or ridges that exceed ¹⁄₈ inch will be repaired. The ridge or depression measurement is taken at the gap created at one end of a six-inch straightedge placed over the depression or ridge with three inches of the straightedge on one side of the defect, held tightly. Examples of exclusions For warrantable repairs, we will repair or replace with similar color, pattern and quality for either the defective area or the replacement of the floor at our discretion.

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