WARRANTY REQUESTS
Should you have a warranty claim, contact us with details of your concerns as soon as possible. Conditions that could cause additional damage, such as water leaks, should be reported immediately.
There are Two Convenient Ways to Reach Customer Care:
1. Visit the Customer Care Website: myryanhome.com and select Warranty Requests .
Completing the warranty request online allows us—and you—to keep track of the request and get a timely resolution. Once your request has been submitted, you will be given a ticket # for your reference.
877.550.7926 (MON–FRI 8AM–5PM EST)
HOME WARRANTIES WARRANTY REQUESTS
FAQ
HOME CARE
2. Call Ryan Homes Customer Care: 877-550-7926 (Mon–Fri, 8am–5pm EST).
A Customer Care Representative will answer your questions and assist in entering your warranty request.
IN CASE OF EMERGENCY In an emergency situation (anything that may make the premises uninhabitable or cause permanent damage) utilize the emergency phone list received at your New Home Orientation and contact the appropriate company directly. In addition, you must also call or submit a warranty request to our Customer Care team so we are aware and can ensure your emergency is taken care of appropriately. Please take these actions immediately in response to an emergency. Additional resources can be found at: myryanhome.com/emergencies
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