LTL Services A Team Effort FOUNDATION OF PEOPLE AND SERVICE For 50-plus years, we’ve delivered outstanding less-than-truckload services with a focus on professionalism and safety. The key to that success through the years is also the key to our future – our people and our commitment to teamwork. “That sounds very simple, but it’s our people,” says vice president of operations LARRY MASON . “It’s our culture and the people within our culture. All of our people care. They care about our customers, and they want to satisfy our customers in any way they can.” CREATIVE COLLABORATION One way we’re able to do that is the teamwork we show with our other service units – Truckload, Dedicated, Integrated, and
OPPORTUNITIES TO GROW Our commitment to providing career opportunities is evident within our LTL team. Whether it’s Truckload, Dedicated or Distribution & Fulfillment associates transferring to LTL, or growth within LTL from the dock to driver’s seat and leadership, we’re proud to help teammates achieve their career goals. “That’s who we are,” Larry says. “When you look at our frontline leaders, service center directors and regional vice presidents, we’ve got a lot who started as drivers or on the dock and grew through the years. We always look inside the company before we look outside.” STAYING ON THE CUTTING EDGE Technology continues to help us work smarter, not harder, and our LTL team is a prime example of that. We’re currently introducing tablets to improve efficiencies and make processes easier for our workforce. We’ve completed about 70% of the installation, and we anticipate having all our service centers on board before the end of this year. We also continue to invest in state-of-the-art safety technology, and Larry says that commitment will continue as we aim to have the safest fleet on the road. “We already have forward-facing cameras, automatic braking, adaptive cruise control, and all these things to make our equipment safer and more user-friendly for the drivers,” Larry says. “We’re also currently testing side- view cameras that can protect our drivers from false accusations from other motorists. Technology is going to be a key for our success moving forward.” Thank you to our LTL team for the important role you play in helping us move more freight In And Out Of The South each day. With our continued focus on people, working together and building from within, the future is bright for the next 50 years and beyond! T m
Distribution & Fulfillment. According to Larry, that teamwork includes a recent collaboration between LTL and Truckload to provide drayage from ports across the Southeast. Our LTL team performs the dray off the ports to local service centers, and Truckload makes the final delivery to our customers. “We wouldn’t be able to be what we are without the other services we provide,” Larry says, “because of the
LARRY MASON
support we all give one another.” Larry says another way we work together is by being flexible in how we use our equipment. “When you talk about our different service units, we don’t think of ourselves as divisions,” Larry explains. “Because of who we are, we all lean on each other and utilize each other’s resources if need be. We’re more flexible than most of our competitors. And we feel like our equipment is a competitive advantage for us moving forward.”
INCREDIBLE SAFETY MILESTONES! Two of our Mayfield teammates, city drivers JERRY MERRELL (immediate right, pictured with service center
director Ed Deese) and FRED ALDRIDGE (far right), recently achieved incredible safety milestones! Jerry was honored for 35 years of safe driving, while Fred was honored for 25 years of safe driving. Congratulations, and thank you for showing Our Driving Concern Is Safety!
J UN E 2 0 2 2
3
Made with FlippingBook Online newsletter