FOOD FOR THOUGHT Who Are You Grateful For?
If you were to write out a list of people you’re grateful to have in your life and you’re a boss or a business owner, would you write your employees on that list? I’m lucky enough to say that I’m very grateful for the group of people who work for Michael and me. Before I share how Michael and I got so fortunate to have the great group we call the Roz Team, let me share that luck is only a tiny part of it. I learned a simple secret to hiring the right person, and that plays the biggest role. I hear it all the time: It’s a challenge to find the right person to fill a position. I’ve attended many conferences and seminars and heard speakers talk about the best ways to find the right employee. I’ve also talked to many people I know and asked what works for them. The most important factors I keep in mind when I hire someone are ones I learned from a coaching program Michael and I belonged to several years ago called the Entrepreneurial Operating Systems® (EOS). The EOS philosophy of hiring is three- fold: Does the person you’re considering hiring get it, want it, and have the capacity to do it? New hires need all three of these elements, but there is one exclusion to this rule. If the person doesn’t “have the capacity to do it,” meaning they don’t already know how
to do the job, but they “get it” and “want it,” they can learn the job and be considered. If they “get it” and “have the capacity to do it” but don’t “want it,” don’t hire them. The EOS method has more components to hiring, but “get it,”“want it,” and the “capacity to do it” is the main thought I keep in mind when I hire someone. In the nine-plus years that I’ve been a boss, the most important part of those three items is that someone “wants it.” I don’t care how much someone has the ability to do the job, how smart they are, how efficient they are — if they don’t really “want it,” no amount of money will inspire them for the long haul. Money will only inspire someone for a short time. The thrill of a bigger paycheck goes away. Desire beats money as a motivator every time, and you can’t teach someone desire. So, why am I writing about employees? I recently noticed that Friday, March 3, is National Employee Appreciation Day, and it got me to think about the Roz Team and how much I not only appreciate them but also how great it is that we all work together so well. We have six employees — five are full time, and one works remotely and comes into the office when we need her. Four of our employees worked with Michael when he had his Tax Resolution firm.
What I like best about the Roz Team is how everyone has their own responsibilities but helps out others when needed. When I come up with a new project idea, I love the excitement, energy, and willingness the team shares to help me implement it. I enjoy hearing everyone’s feedback when I’m creating something new. I especially like how everyone on the Roz Team helps out our clients and people in our memberships. My and Michael’s entire focus is to help others be successful in their businesses, and we say, “Our team is your team,” and I see how our team helps people out. So, with National Employee Appreciation Day in mind, but really how I feel every day, I want to give shout outs to the Roz Team — Ruthie, Becky, John, Karen, Angie, and Isaac — and say how grateful I am that I get to work with you every day. You are superheroes to me! And that brings me back to my original question: Who are you grateful for in your life? Even if you’re not a boss, is there
someone who makes your life easier that you appreciate? Maybe let them know; it’s always nice to be recognized. It’s something to think about. –Roslyn Rozbruch
Our Superhero Roz Team!
2 • www.rozstrategies.com
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