HALL OF FAME FINE JEWELERY
ER SAWYER JEWELERS
“We know we are successful by the amazing letters we receive, our many 5-star Yelp! and Google reviews, and our team receives flowers, wine, gifts… even wedding invitations! It makes us very proud.” —Ame Van Dyke, owner
By Rosie Padilla
E.R Sawyer Jewelers is a long-standing business in Sonoma County, with roots as far back as 1879. That was the year that Frank Sawyer, the founder of E.R. Sawyer Jewelers, opened his first watch and clock shop. The company has continued to thrive over the years—with 19 wins in the Best of the North Bay competition along with other accolades. And this year they have been inducted into the Best of the North Bay Hall of Fame.
With such an extensive history—how has E.R. Sawyer Jewelers managed to stay successful? Ame Van Dyke, who owns and operates the jeweler with her husband Doug, says the key lies in their dedicated team. Van Dyke stresses that she refers to the staff as a team rather than just employees because of their comradery. She explains that they train together, support each other and collectively support the community. Client service is a top priority at this jewelry shop; Van Dyke says the company continues investing in the latest technology in order to help manage client needs. On the jeweler’s website it states, “We pledge to deliver unparalleled customer service with honesty and integrity.” For this company, great customer service involves working with experienced professionals. Patricia Rickard, the in-house Certified Gemologist Appraiser (CGA) at E.R. Sawyer Jewelers, is one of only 400 in North America to have this CGA title. And, according to the website, there are approximately 500 Accredited Gem Labs in North America and E.R. Sawyer Jewelers says its the only one in the North Bay to hold this distinction. “We know we are successful by the amazing letters we receive, our many 5-star Yelp! and Google reviews, and our
You can visit Doug and Ame Van Dyke, along with their team of jewelry experts, at one of the two locations in Santa Rosa or St. Helena.
team receives flowers, wine, gifts…even wedding invitations! It makes us very proud,” says Van Dyke. Van Dyke also credits the success of the company to its loyal clients, who go on to recommend the jeweler through word of mouth. Further, E.R. Sawyer Jewelers is closely involved in the community—supporting local charities throughout Santa Rosa and St. Helena, periodically donating jewelry and gift certificates to good causes, as well as volunteering as a team to support local nonprofits. E.R. Sawyer Jewelers performs an array of services from appraisals to fire restoration. Whether you need a ring resized, a watch repaired or would like to design a custom piece of jewelry, E.R. Sawyer promises a quality product. v
ersawyer.com
22 Northbaybiz
Best of the North Bay 2024
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