Oversee food & beverage management to ensure scheduled staff is present, knowledgeable in that day's duties, and is performing their duties in accordance with established standards. Maintains high visibility, regularly communicating and interfacing with Members, both in person and through structured written communications. Own the outcomes of member feedback and service improvement processes Ensure management completes shift paperwork is timely and complete manner Enforce Club rules, regulations and policies. Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the Members and exceed their expectations. Assists with holidays and special dining room events. Must maintain a level of professionalism and communicate effectively. Proficient in computer skills including POS systems (Jonas preferred), Word and Excel. Requirements: Progressive Leadership & Management Experience in the Hospitality Industry for a minimum of 5 years Fine Dining and Beverage Service preferred Working knowledge of food, wine, spirits Full time flexible hours are required (able to work days, nights, weekends, holidays)
Direct Reports:
Food & Beverage Managers (a la carte) Events Manager & Special Event Coordinator Beverage Manager
All FOB Food & Beverage Staff Head Houseman (housekeep staff) Locker Attendants
To be considered for this opportunity please submit your resume to sbuenaga@wilmingtoncc.com
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