FAQ
GET IN TOUCH
Do you have a question about our products or services? Answers to some common questions can be found below. If you have a question that is not answered here, please visit our website or call us for further information.
We hope you enjoy this Sensio brochure and are inspired to discover how lighting can transform the home. When you have finished with it, please pass it on or recycle it. Please note that the colours in this brochure are as accurate as the printing process will allow, and we recommend that you view a product prior to purchase. All prices are inclusive of 20% VAT and are Sensio’s recommended retail prices. Prices and technical information are correct at the time of print (October 2023) and are subject to change throughout the course of the year without prior notification. Errors and omissions excepted.
(5 year teal)
I’M A CONSUMER BUYING FOR MY OWN USE - WHERE CAN I BUY SENSIO PRODUCTS? You’ll find Sensio products stocked nationally through a large number of both online and high street retailers, and bathroom showrooms.
DO YOU OFFER A PRODUCT GUARANTEE?
We offer a 5-year guarantee across all bathroom products. For full terms and conditions, please visit:
sensiolighting.com/pages/sensio- guarantee
For more information on our terms and conditions, please visit sensiolighting.com/pages/terms-and-conditions.
DO YOU OFFER FREE OF CHARGE DELIVERY?
HOW DO I SET UP A TRADE ACCOUNT?
If you operate a business and would like further details on how to apply for a trade account, please
We offer free delivery, usually within 2 days (Monday to Friday), to UK Mainland destinations for all orders placed before 2pm. A minimum order value of £150.00 (excluding VAT) applies for all bathroom products with the exception of mirrors and cabinets. A charge of £9.95 for carriage and handling will be added to all orders between £150 and £250 (excluding VAT) for deliveries within the UK Mainland only. Channel Islands, Isle of Man, Scottish Highlands and Eire will incur a separate delivery charge, determined by the destination and weight of the total order. Please contact our team for further information.
email: info@sensiolighting.com or call: 01977 522 020.
On successful completion of an account application, you will be able to purchase directly via the website or via (orders@ sensiolighting.com). Qualification criteria must be met to be accepted for a direct account, details of which are specified under our terms and conditions which can be found on our website or by contacting our Customer Experience Team.
GET THE LATEST IN LIGHTING
Keep up to date with product news and information from us at Sensio.
WHERE CAN I FIND FURTHER TECHNICAL DETAILS AND INSTALLATION INFORMATION?
/sensio-ltd
Head to the product pages of sensio. co.uk. At the bottom of each product page you will find technical specifications and installation guides.
@sensio_ltd
/sensiolighting
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FAQ
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