GETTING IT DONE BEHIND THE SCENES
LTL LINEHAUL OPERATIONS BY THE NUMBERS 800 1,200 19,000 drivers the team serves daily dispatches daily shipments
LTL Linehaul Operations Team Keeps Us Moving
Commonly referred to as Central Services, LTL Linehaul Operations has the important role of dispatching 800 driving associates with about 1,200 dispatches that travel almost 500,000 miles every day. It all adds up to 19,000 daily shipments that are delivered with better than 95% on-time service.
500,000 95% MORE THAN
miles each day
Working through the night, they also provide a friendly and familiar voice to drivers for whatever questions they may have during their shift. “Our LTL Linehaul Operations associates are unsung heroes,” says Vice President of Operations LARRY MASON . “While most of us are home asleep every night, they are putting together this puzzle on a daily basis. It’s a challenging role, but we have some
on-time service
LARRY MASON
that includes DAVID MCKEE (38 years), MARK ADAMS (29), STEPHEN COUNTS (29), CHRIS HAMPTON (28), HOBIE DUNN (24), STEVE FISHER (24), GREG SIMS (21), JUSTIN SHIELDS (20), COURTNEY THOMAS (20), and ALEX WATTS (20). “That experience is invaluable when it comes to the complexity of this operation and the development of new associates,” Larry says. “It’s to support the field,” she explains. “Each day and night, we manage our loads and guide drivers to the best of our ability, and that’s something we take very seriously. We strive to make the best decisions possible with the information we have from each service center. There are many moving parts, and the collaborative effort between our team and the field has to be spot-on for us to deliver excellence to our customers.” T m SUPPORT AND COMMUNICATION Pam says her team’s mission is clear.
very skilled associates on this team.” Director of LTL Linehaul Operations PAM RAMSEY says her team’s diversity of experience is a huge plus. “We’re blessed with associates from all types of
backgrounds,” explains Pam, a 37-year teammate who originally came to Averitt as a dispatch coordinator. “We have people who have worked in customer service, as drivers, on the dock, in Truckload, in sales, and as frontline leaders. Each one brings their unique perspective to the team, and that makes us all stronger.”
PAM RAMSEY
IN IT FOR THE LONG HAUL Another plus is that close to 40% of our LTL Linehaul Operations team has been with Averitt for 20 or more years. In addition to Pam’s years of service,
NEW LEADERS
Krista Mingle
Operations Leader NISSAN Frontline Leader CORPUS CHRISTI Maintenance Leader JACKSONVILLE
Aaron Bevis Jeffrey Clarke David Davis Aaron Gordon
Jackson TN Chattanooga
One way our retirees can stay connected to Averitt is by becoming a member of the Ambassador Team, a special group of retired associates who stay connected to our unique culture of giving back. Ambassador teammates are annual contributors to Averitt Cares for Kids and are welcome to participate in the Team Up Community Challenge, People Like You Referral Rewards, and more! Email Dusty Barrow in Marketing and Communications at dbarrow@averitt.com to learn how to join. STAY CONNECTED THROUGH THE AMBASSADOR TEAM
Cristian Neri
Columbia Cincinnati
Marcus Givens
Frontline Leader SAVANNAH
Michael Williams
Marion Martin Gene McClendon Vincent Mitchell James Owen Charles Owens Phillip Spence John Zielinski
Mobile
Ricky Hayes
Maintenance Leader NORFOLK
Asheville
Atlanta West Milwaukee Cincinnati Cincinnati Dedicated
RETIREES Thank you for your service to our team! Raymond Akridge Atlanta East Robert Bates Chattanooga
Cordell Howard
Frontline Leader ATLANTA WEST Frontline Leader ASHEVILLE
Jose Lemus Rangel
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