RISE with SAP Value Stories

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Ras Al Khaimah High Tech | United Arab Emirates RISE With SAP S/4HANA Private cloud Edition

▪ SAP's RISE with SAP and SAP S/4HANA Cloud Private Edition provide a smooth transition from on- premise systems to the cloud, enabling governments to modernize their ERP and accelerate digital transformation initiatives. ▪ SAP delivers reliable, secure, and scalable integration solutions, ensuring smooth connections across government systems. This capability is essential for supporting complex, federated networks and driving the success of e-government initiatives. ▪ SAP’s advanced integration tools enable quicker rollout of new services, allowing governments to enhance the speed and efficiency of citizen-facing services, meeting public demand more effectively. ▪ By integrating multiple government systems into a unified platform, SAP simplifies interactions, enabling citizens to complete tasks through a single online portal, improving efficiency and reducing administrative complexities.

Explore Electronic Government Authority of Ras Al Khaimah’s journey with SAP

When the Electronic Government Authority of Ras Al Khaimah (RAK EGA) moved its ERP to the cloud, it also needed to modernize the integration architecture that supported its IT infrastructure. Implementing SAP Integration Suite enabled the organization to more efficiently link government ministries to deliver digital services for citizens and residents.

40% Faster to create new connections between government agencies..

>700 Governmentservices accessible through a single interface..

60 Integrations created.

Head of Digital Projects, Electronic Government Authority of Ras Al Khaimah Michael Aflalo “With SAP Integration Suite, we can connect ministries faster and more efficiently, taking a standardized approach to integration that meets robust security standards. This is playing a vital role in helping us achieve our mission to support electronic government and online, paperless citizen services in Ras Al Khaimah.”

Challenges • Complex system landscape & Integration. No Single source of truth • High exposure and cost associated with risk and compliance

• Lack of standardization and automation • Lack of collaboration and capability to scale

Outcomes

• Expand business networks and collaborations • Improved decision-making • Manage governance; risk and compliance • Reduced implementation time

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