Er Srbija poziva sve svoje putnike da dođu dovoljno rano na aerodrom kako bi završili prijavu za let na vreme. Prijavljivanje počinje najmanje dva sata pre vremena odlaska, međutim: • Prijavljivanje na let zaključuje se 45 minuta pre poletanja. • Izlaz za ukrcavanje zatvara se 20 minuta pre poletanja. Za više informacija molimo pozovite kontakt-centar Er Srbije na broj 0800 111 528 (besplatni pozivi sa fiksne i mobilne telefonije u Srbiji), +381 11 311 21 23 (za pozive iz inostranstva) ili posetite zvanični veb-sajt Er Srbije www.airserbia.com, ili bilo koju poslovnicu Er Srbije ili ovlašćenih turističkih agencija. SMERNICE ZA PRIJAVLJIVANJE I UKRCAVANJE PUTNIKA
CHECK-IN AND BOARDING GUIDELINES
Air Serbia advises all its passengers to arrive at the airport on time in order to be able to complete the check-in process. Please be advised that check-in opens at least two hours before time of departure, however: • Check-in closes 45 minutes prior to flight departure • The boarding gate closes 20 minutes prior to flight departure For further information, please contact Air Serbia’s Contact Centre on 0800 111 528 (calls free of charge from Serbian landlines and mobile networks) or +381 11 311 21 23 (if calling from abroad), or visit Air Serbia’s official website, www.airserbia.com, or any of Air Serbia’s offices or authorised travel agents.
CHECK IN
Pogodnosti za putnike starije od 65 godina / Benefits for travellers aged over 65
Namenski šalteri za porodice / Dedicated counters for families
CHECK IN
ONLAJN PRIJAVA NA LET Er Srbija je dodala nove mogućnosti u okviru svoje mobilne aplikacije, pa je korisnicima sada na raspolaganju i opcija kupovine karata kao na veb-sajtu. Pored toga, aplikacija je dostupna i na svim mobilnim uređajima sa iOS operativnim sistemom. Aplikaciju Er Srbije do sada je preuzelo više od 50.000 korisnika. Više od dve trećine poseta veb-sajtu nacionalne avio-kompanije realizuje se putem mobilnih uređaja, od kojih gotovo polovinu predstavljaju „Epl“ uređaji. Korisnicima aplikacije su do sada već bile dostupne opcije prijave na let (ček-in), skeniranja pasoša, preuzimanja karte za ukrcavanje i njeno čuvanje u aplikaciji „Wallet“, registracije putem mejla, Fejsbuka i Gugla, podešavanja analitike i vrste poruka koje žele da primaju, kao i veoma značajna mogućnost bezbednog čuvanja putnih dokumenata. Uz novu mogućnost kupovine karata, pretrage letova i informacije o cenama, putnici će u kasnijim fazama razvoja aplikaciju moći da koriste i za kupovinu dodatnih usluga, servisne informacije o statusu leta, promotivne akcije i niz drugih pogodnosti.
ONLINE CHECK-IN Air Serbia has added new features to its mobile app and users now have the option to purchase tickets online, just like they would on the company website. Additionally the app is available on all iOS mobile devices. The Air Serbia app has been downloaded more than 50,000 times so far. More than two thirds of visits to the national airline’s website have been through mobile devices, of which almost half are Apple devices. The users of the app have already been able to check-in, scan their passport, download their boarding tickets and keep them in the Wallet app, register via email, Facebook and Google, choose the analytics and message settings. They have also had a very important option of safely keeping their travel documents. In addition to the new options for purchasing tickets, flight search feature and price information, in the later stages of development passengers will be also able to use the app to purchase ancillary services, or get service information about flight status, promotional campaigns and a number of other benefits.
Onlajn prijava na let / Online check-in
Čekirati se, naravno, možete i preko desktopa / Of course, you can also check in via the desktop
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