Contents Expectations on Project One
03
Expectations on our leadership teams
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Expectations on our consulting team
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Expectations on our Shared Service Team
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projectone.com
Expectations on Project One
Project One will…
It does this through…
Be a great place to work
Creating a culture based on fairness and respect Providing the opportunity for people to develop their careers Supporting people, their families and good causes when they need it Keeping people informed through regular communications and listening to feedback Using an objective and unambiguous reward model Providing benefits that reflect and support how people live and work Recognising people who contribute to profitable growth Keeping reward and benefits competitive in the market Using the power of the team to create interesting and challenging opportunities Matching experience and capability against opportunities Engaging consultants in assignment preparation Trusting people to deliver Investing in value-add technology Providing access to assets and knowledge to support sales and delivery Promoting collaboration Providing the support infrastructure when things go wrong
Reward outstanding contribution
Provide assignments with respected customers
Provide the tools for the job
03
real change • real difference
Expectations on our leadership teams
Our leadership teams will…
They do this through…
Demonstrate good leadership
Setting a clear vision and strategy, underpinned by an ambitious business plan Operating a financially robust business; achieving revenue, cost and profitability targets Making good decisions in a timely way that adhere to sound corporate governance Promoting a culture based on fairness and respect Delivering on promises; helping others to do their jobs Acting with integrity; having open agendas and acknowledging when wrong Respecting other opinions; giving and receiving feedback in the right way Making a positive contribution at meetings; being actively engaged Building multiple senior buying relationships Leading account teams to consistently create growth opportunities Assuring excellent delivery Adhering to agreed account standards
Behave in an exemplar manner
Build profitable customer accounts
Taking accountability for working together Sharing skills and experience to drive growth
Collaborate
Providing colleagues with an opportunity to participate Working with colleagues to create exemplar content
04
projectone.com
Expectations on our consulting team
Our consulting team Will…
It does this through…
Demonstrate outstanding professional conduct
Making our customers look great; helping them succeed Protecting and enhancing Project One’s reputation Treating customers and colleagues with respect Complying with Project One and customer policies Delivering to Project One’s values Helping to shape assignments; producing clear assignment plans and SoWs Managing assignment risks and issues; keeping our customers in control Producing regular engagement status reports and assignment summaries Collaborating with consulting directors and colleagues to create sales opportunities Building senior buying relationships, raising awareness of Project One and its services Developing and sharing professional networks Playing an active role in proposition communities and producing exemplar content Making an active contribution to marketing and internal communications Participating in company events Contributing when not on assignment Recommending outstanding candidates to join Project One
Produce consistent, excellent delivery
Contribute to the growth of Project One
Be invested in the success of Project One
05
real change • real difference
Expectations on our Shared Service Team
Our shared service team will…
IT does this through…
Provide outstanding service
Providing accurate, timely information to enable good business decisions Sharing specialist expertise and advice with the business Supporting our people, making them feel part of Project One Acting professionally with customers and colleagues Preparing, controlling and reporting on company budgets Delivering outstanding company communications and events Recruiting high calibre people to grow and run our business Maintaining effective and secure data, IT and telephony systems Protecting and enhancing Project One’s reputation Building strong relationships with our customers and suppliers Raising awareness of Project One and its services Contributing to our local community through business and charitable activities Making an active contribution to marketing and internal communications Participating in company events Developing and sharing professional networks Recommending outstanding candidates to join Project One
Produce consistent, excellent delivery
Be Project One ambassadors
Be invested in the success of Project One
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projectone.com
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