Head of Community Safety & Campus Security
Candidate Information Pack
Dear Candidate, Thank you for your interest in the role of Head of Community Safety and Campus Security. My name is Rob Wadsworth and I oversee the portfolio of services that includes Security. This is a great opportunity to join the University’s Facilities Directorate (FD) in a key senior role. As we evolve from being a collection of services into a streamlined directorate, I am particularly interested in meeting candidates who genuinely enjoy and excel at strategic, collaborative working. Our business plan, Our Way Ahead, aligns to the University Strategy, and underscores our commitment to providing an excellent service to our students and staff. The post holder will implement the service strategy and plan, with the safety and wellbeing of our community at its heart. Community is key: a friendly, approachable security team that is embedded into campus life. Collaborative skills are also key as the role will work with colleagues across many different University teams, including those that are student-led. You will be a positive influencer and be able to actively engage with our diverse university communities, in particular to ensure events and activities on campus take place in a safe and respectful manner. You will have the skills to deal with challenging circumstances sensitively and carefully. The ability to build and maintain good working relationships with agencies across campus and the city will be essential. Managing a diverse team operating in shifts every day of the year also requires excellent people skills. We want all of our staff to feel part of the FD family and to be encouraged to excel and develop. Our services are expected to work collaboratively, supporting and enhancing the contribution we can collectively make to the University. This is a challenging role that balances daily reactive challenges on campus with a need to be an innovator and shape a new path ahead for a critical team. If our values speak to you and the thought of working at one of the UK’s most prestigious universities excites you, we look forward to hearing from you!
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Welcome The University of Leeds The Facilities Directorate The Role Working at the University of Leeds Equality and Inclusion How to Apply
Regards,
Rob Wadsworth Director of Campus Innovation: Campus Services, Experience & Commercial
The University of Leeds The University, established in 1904, is one of the largest higher education institutions in the UK and a member of the Russell Group of research-intensive universities. We are renowned globally for the quality of our teaching and research. The strength of our academic expertise, combined with the breadth of disciplines we cover, provides a wealth of opportunities and has real impact on the world in cultural, economic and societal ways. The University strives to achieve academic excellence within an ethical framework informed by our values of Collaboration, Compassion, Inclusivity and Integrity. 39,000+ 35,000+ students full-time students
29,000+ undergraduates
9,000+ postgraduates
9,500+ international
312,000+ alumni network across 197 countries £1.3billion contribution to UK economy
students from over 170 countries
9,700+ staff from over
100 countries
The Facilities Directorate Across the Directorate much of our time is spent on delivery of services – critical work that enables the University to operate and progress. Through this work, we connect with staff and students and the wider city and region. This activity is about keeping the lights on and is essential. As a dynamic and diverse group, we are also constantly challenging ourselves to do new things and improve how we work. Our expertise is required across the University. Add to this the fact that we have been in crisis management mode in recent years – like many others in the University – and I believe it is time to pause and
Our
re-set. How do we work together to get smarter with our essential day-to-day service delivery? How can we do more to help the University deliver its Strategy: Universal Values, Global Change 2020-2030?
Way
Ahead
Our Way Ahead gives us a clear focus for the next three years .
It sets out our aims and objectives and how we will deliver them. It helps all of us in the Directorate to understand what we have the capacity to deliver, and it will mean we can be clear on the impact of requests for new projects.
The plan is focused on people, impact and ways of working.
It identifies key initiatives, including Net Zero by 2030, a programme to ‘reimagine’ the campus, and the development of inspirational learning, teaching and workplace spaces. It is underpinned by the University’s values and a commitment to support everyone who works in the FD by developing an inclusive culture that ensures everyone feels valued. We know that to deliver on our new plan we may need new skillsets and the Directorate is committed to providing training and development to support people as they try new ideas and new ways of working. I strongly believe that we need to work together as one directorate, not a collection of services, and that we have a huge amount to learn from each other and the incredible array of skill and talent across the institution. As we look to our way ahead, I want us to be strategic, realistic and innovative in our approach. As a directorate that works collaboratively, we will achieve our goals over the next three years and beyond. Most importantly, by supporting and enabling the University Strategy, we will help students and staff to flourish, succeed and make a difference.
Our Vision
A shared vision informs our work and ensures we all keep to the same path.
we will create amazing places, spaces and experiences on campus; we want everyone – all of you, and everyone who uses the campus – to feel that they belong.
they will be sustainable, inspirational, innovative and inclusive; Our work – creating, delivering and maintaining the fabric of the University – helps everyone to fulfil their potential.
Ann Allen, Director of Campus Innovation & Development
Learn more about Our Way Ahead & the Facilities Directorate here.
The Role We are seeking a highly motivated, pro-active Head of Community Safety & Campus Security to play a key role in creating a campus which is safe for all to use and in which they feel secure. Reporting to the Deputy Director of Campus Services & Engagement, you will be responsible for leading our Security Services & Facilities Support teams, collaborating with stakeholders across the University to review safety and security related protocols and engaging with our vibrant, diverse student and staff community to effectively implement, embed and appraise them. Your role will require flexibility in communication style to: • Lead and inspire the Security & Facilities service by creating an inclusive and engaging team environment; • Process and relay technical and security related strategy, policies, data and recommendations to teams and partners; • Lead conversations with University stakeholders, exercising diplomacy at all times; • Engage with student and staff groups with compassion and inclusivity. Leadership • Leading Security and Facilities Services in line with the expectations set out in the Service Operational Business Plan and University strategic aims; to deliver a value for money and customer focused service, which contributes towards the overall strategic vision of the wider Facilities Directorate, in line with Our Way Ahead. • Recognising the evolving work and day-to-day experience of the Security & Facilities teams. Lead on associated works related to the Facilities Directorate “Our People, Our Culture” strategy • Developing a team of Managers, Team Leaders and staff through continuous review and appraisal. Translating University strategies into operational objectives, ensuring the roles they deliver are aligned to the services strategic plan, which focuses on continuous improvement and building positive relationships with our students, staff, and community. • Promoting and delivering leadership and management responsibilities in accordance with the University’s values and responsibilities and upholding University values through personal example and working practices.
security of the University and its staff and students; • To take part in the procurement of contractors appropriate to the service and managing external contractors, leading contract review meetings to monitor contractors’ performance in accordance with Service Level Agreements; • Develop services in line with quality management standards such as ISO management standards. Ensuring the service complies with documented policies, procedures, standard operating practices, acts upon internal audit findings and continuous improvement; • Responsible for compliance, maintaining and improving standards in line with accreditations such as ISO, Customer Service Excellence, SIA, Secured Environments, also taking a lead to align the service with new and emerging best practice in the industry; • To develop a sustainability plan for security and facilities services, that directly underpins the University Sustainability Strategy and key targets for improvement in line with net zero carbon and developing strong and sustainable relationships with our communities; • Ensuring statutory compliance in all matters relating to Security, including the development and maintenance of effective Health and Safety procedures, and keeping up to date with relevant changes in security legislation and current best practice, alerting management as required. Engagement • Ensuring that effective communication takes place throughout all levels of the service and that appropriate arrangements are in place for regular one-to-one and team meetings; • Collaborating with senior stakeholders across the University to influence decision making and provide input as appropriate on matters relating to security and community safety needs; • Communicating safety, security and matters of a critical nature to the Facilities Directorate / University senior management teams, providing advice and recommendations as appropriate.; • Developing and maintaining close and effective working relationships with community groups, neighbourhood policing and other multi agency partners and forge positive and influential relationships with the Police, the Home Office, and other security agencies as required; ensuring that the relationships we build reflect the values and
culture of our organisation; • Developing and managing services provided to key stakeholders in the organisation, (e.g. Residential Services, Sustainability, Health and Safety, Student Support, Faculty Facilities Managers) to ensure our services continuously evolve, are responsive and appropriate to students and staff needs; • Working with our marketing and communications leads, to design and develop effective and communication campaigns that will provide students and staff with relevant and appropriate advice about staying safe and secure whilst living, working at, or visiting the University and our city; • Liaising with Police, Home Office, Special Branch, and other agencies as required on all issues affecting security, including high-profile visits and events of all types which have a potential to create security concerns; • As part of a Leaders & Heads of Service team in the Facilities Directorate you will be expected to contribute to wider departmental objectives and create strong, positive relationships with your peers, supporting each other at times of increased work activity, or any other duties as seemed reasonable by the Director / Deputy Director. • These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post. Hours of Work The Head of Community Safety & Campus Security will be required to work flexibly as and when required to meet the demands of the business. In addition, the post holder will be required to carry out duties of ‘on call Duty Manager’ in rotation with other Managers in the service. This will involve being on call overnight and at weekends. There can be a requirement in certain instances to attend work to resolve/manage issues; therefore, the post holder must live within reasonable travelling distance of the University.
Operations • Ensuring that the campus is a safe and secure place for everyone who uses it; • Working with the Deputy Director of Campus Services & Engagement, you will plan and deliver change in line with the Service’s strategic plan; • Lead the development of strategies and policies to support the delivery of effective and professional Security service. Lead by example, sharing knowledge, and providing support to team members, as required; • Develop and maintain a Crime Prevention Strategy, relevant to the challenges faced by students and staff, informed by accurate data, crime, and incident statistics and that is responsive to changing external factors; • To lead the University’s locking and access strategy and the implementation of an associated improvement programme of work. To take a lead in the review, design, and continuous improvement of the estates security infrastructure including locking, access, CCTV, ensuring the service makes plans to improve in line with the University’s digital transformation plans; • To develop a risk-based approach to the design of security in all new buildings and major refurbishments, contributing to Capital investment planning, making clear business cases for security systems, processes and equipment that is cost effective, adds value, whilst managing risk; • Managing and controlling budgets, ensuring that expenditure is planned for, monitored and controlled in line with the University’s financial regulations; • Managing the availability of suitable resources and equipment to enable proper service delivery in addition to responding to changing customer needs, crime trends and incidents; • To plan and ensure sufficient resources for key and high-profile University events, e.g. Degree ceremonies, student recruitment activity (offer holder days / open days), conferences and events. • Advising the Deputy Director of Campus Services & Engagement on security arrangements associated with the University’s Critical Management Plan (CIMP) and Business Continuity procedures across our main campus and buildings based off site; • Leading on complex investigations, as required, where the process or outcome may be particularly sensitive or have serious implications for the
Working at the University of Leeds
What will you bring to the role?
As Head of Community Safety & Campus Security you will have: • Significant senior level experience leading a diverse team; • Ability to contribute to the organisation through values led leadership in line with our University values and responsibilities; • Engaging and people focussed leadership style with the ability to develop and embed a service culture that aligns with Our Way Ahead; • A proven ability to lead, motivate and inspire in the achievement of service/organisational goals; • Experience of establishing and embedding a vision and strategy and communicating across organisational boundaries; • Knowledge of the law applied to security and an understanding of relevant Health and Safety legislation in relation to security matters; • Experience of contract management and performance improvement and experience of procurement activity and tendering contracts; • A good understanding of technical security systems, for example, intruder alarms, locking systems, access control, incident reporting and CCTV systems; • Effective communication skills, with an ability to interact with people at all levels, both internally and externally and to develop effective working relationships; • The ability to exercise tact and diplomacy and deal with sensitive information and maintain confidentiality at all times; • Excellent IT skills with experience of using MS Office Software and computerised information systems; • Excellent organisational skills with an ability to prioritise, plan and organise own and others’ workloads effectively and work under pressure to meet strict deadlines; • Ability to solve complex problems and resolve difficult situations using own initiative, sound judgement and political awareness; • A full current valid driving licence (manual vehicles) with an ability to drive vehicles in a safe manner; • Demonstrable behaviours in line with University values and responsibilities You may also have: • A degree or relevant qualification in a related subject; • A health and safety qualification i.e. NEBOSH or IOSH Managing Safely; • Membership of a relevant professional body i.e. Security Institute or Association of University Chief Security Officers (AUSCO).
Join us and you will become part of a large and diverse organisation – with more than 9,000 staff of around 100 nationalities we are the largest employer in Leeds. Leeds is a great place to live and work, a bustling city surrounded by beautiful countryside, and our campus is just a short walk from the city centre. Work-life balance & Wellbeing • We aim to be a ‘best practice’ employer. We understand that our employment policies need to be flexible and responsive in order to promote diversity and equality, and to attract and retain the highest quality work force • We not only fully embrace the Employment Act, which gives government regulations on paternity, adoption and statutory maternity leave, but we go beyond the statutory requirements to help all staff balance the demands of work and personal life. Take a look at our HR policies to find out more about flexible working hours, job sharing and many other schemes to help you achieve a healthy balance • We believe in supporting our staff at work and providing a range of support services available to everyone who works for the University. Read more here. Pensions • Every employee of the University has access to a generous occupational pension • We have four different pension schemes covering different groups of staff. Find out more about pensions, including retirement benefits and additional voluntary contributions • All schemes provide valuable benefits on retirement, as well as life assurance and protection for your family Bright Beginnings childcare centre The University has an award-winning childcare centre, situated on site, Bright Beginnings, which provides high quality childcare to staff members and students. The centre caters for children aged between three months and five years and provides a Play scheme during the school holidays for children aged three to 11. Find out more on the Bright Beginnings website.
Find out more about the benefits of working at the University and what it is like to live and work in the Leeds area on our Working at Leeds
Equality & Inclusion
As an international research-led University, Leeds strives to go beyond our legal duties to create a positive environment for our diverse community of staff and students.
The University works hard to promote gender equality and support the career development of talented women working in the traditionally male-dominated fields of science, engineering and technology. The University renewed its Athena SWAN Bronze award in June 2021. Leeds is committed to recruiting the brightest and best students regardless of background and our Reach for Excellence and Access to Leeds (A2L) programmes are key parts of our Access Agreement and Education Engagement Strategy. We have also developed an access strategy to recognise the needs of potential mature students. At the University of Leeds, we are committed to providing a culture of inclusion, respect and equity of opportunity that attracts, supports, and retains the best students and staff from all backgrounds. Whatever role we recruit for we are always striving to increase the diversity of our community, which each individual helps enrich and cultivate. We particularly encourage applications from, but not limited to Black, Asian, people who belong to a minority ethnic community; people who identify as LGBT+; and disabled people. Candidates will always be selected based on merit and ability
Additional information:
Working at Leeds We are a campus-based community and regular interaction with campus is an expectation of all roles in line with academic and service needs and the requirements of the role. We are also open to discussing flexible working arrangements. To find out more about the benefits of working at the University and what it is like to live and work in the Leeds area visit our Working at Leeds information page. Information for disabled candidates Information for disabled candidates, or candidates with impairments or health conditions, including requesting alternative formats, can be found on our Accessibility information page or by getting in touch with us at hr@leeds.ac.uk
Criminal record information Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975
This post requires an enhanced criminal record check from the Disclosure and Barring Service (DBS), and any equivalent overseas authorities where relevant. The successful candidate will be required to give consent for the University to check their criminal record status. All applicants are required to make a self-declaration where applicable. Any offer of appointment will be subject to the University being satisfied with the outcome of these checks, in accordance with our Criminal Records policy. You can find out more about required checks and declarations in our Criminal Records information.
How to Apply The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG).
To arrange a confidential briefing conversation please contact our advisor David Craven of MRG.
Applications should consist of a comprehensive CV (of no more than 4 pages) and a covering letter (of no more than 2 pages). Applications should be sent directly to David Craven.
David Craven david.craven@mrgglobal.com 07932 717 438
Closing date Sunday 14th April 2024.
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