WILLIAM JACKSON in the Lab and With HOH Clients is “Intuitively at Ease”
W illiam Jackson began work as a Lab Technician three years ago for Harvest of Hope, though his connection with the organization goes back much further. William had experienced his share of life’s struggles in his past, and now uses his life and his time in a new way, without the use of drugs and alcohol. William was awarded his Lab Technician position following the completion of his program at HOH as a client, and the rest, as they say, is his new history. Among William’s day-to-day, primary responsibilities are ensuring that the assigned specimens recommended by the counselors are collected, completed, and documented, from start to finish. His days are all full, and he said in a recent interview that he finds his work especially rewarding when he gets a chance to connect with someone from his past. He gets plenty of one-on-one time with clients, often in moments where they are not within their program schedule, which can sometimes allow for some candid, “real talk” conversations. This is where William hopes he’s making the most impact at work. Connecting with clients is something William says comes “intuitively, and with ease” for him. The clients, he noted, seem to sense he really understands where they’re at, and often feel immediately safe to say what is exactly on their minds. He is grateful and proud that most of the HOH clients he works with feel as though they can safely open up to him and share their moments, successes, and struggles. William feels for anyone employed by HOH, leading by example is one of the most important ways to make an impact. He says being an example of positive change, can demonstrate to clients who are early in their recovery, that life can not only be different, but be better.
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