2025-Digital-Trust-Index

Global trust in digital services is decreasing or remaining stagnant at best, even among highly regulated industries. “ ”

2025 Thales Digital Trust Index #2025TrustIndex

Contents

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Executive Summary

Key Findings

The Global Context

Consumer Privacy Demands

Brands’ Growing Bad Bot Problem

Access Denied: Passwords Still a Problem

No Trade-Off: The Burden on Consumers

Building Trust Through Technology

Conclusion

About the Research

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