Welcome to the AYAH
A LOCAL COMMUNITY GUIDE TO SUPPORT YOUR STAY
Northern Sydney Local Health District acknowledges the Traditional Custodians of the lands on which our health services have been built, the Guringai and Dharug peoples and we honour and pay our respects to their ancestors.
Image courtesy of Destination NSW
This document is designed to help familiarise AYAH patients and families with our location, community offerings and other opportunities. The suggested outings may not be suitable for all patients, however we hope families will find this guide helpful. A LOCAL GUIDE FOR AYAH PATIENTS AND FAMILIES
Please always ask our friendly staff if you have any questions during your stay.
For formal facility and service information, please refer to patient and family orientation booklet.
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CONTENTS
FACILITY INFORMATION
DISCOUNTS & COMMUNITY OFFERINGS
MULTIDISCIPLINARY TEAM
ADDITIONAL FRIENDS OF AYAH
LOCATION MAP
PATIENT AND FAMILY EXPERIENCES
DISTANCE TO ATTRACTIONS
THANK YOU
LOCAL TRANSPORT OPTIONS
LOCAL ATTRACTIONS & ACTIVITIES
LOCAL FOOD AND BEVERAGE
WHATS ON IN MANLY - HELLO MANLY GUIDES
AYAH FACILITY INFORMATION
The AYAH facilities include; Eight bedrooms for patients, each with a hoist, ensuite and outdoor balcony Two carer lounges Two family accommodation units, each with two bedrooms On-site dedicated kitchen and dining room Breakout spaces including a lounge room, activity room, games room, media room, multisensory room, music room, quiet room and sitting rooms Laundry for families to use at any time Large communal balcony with views of Sydney Harbour Garden and landscaped areas including space for outdoor activities
Located on the North Head Headland, the facility is surrounded by National Parks, bush land and environmental conservation areas, providing a natural and peaceful setting for young people and their families.
AYAH’S MULTIDISCIPLINARY TEAM
AYAH offers access to a number of multidisciplinary services. The week leading to admissions, patients will be sent a timetable of services that are available during their stay. Patients are encouraged to think about what services they would like to utilise and our team will do their best to accommodate each request.
AYAH’s Multidisciplinary Team
Our team consists of the following disciplines; Services Manager Nurse Unit Manager (NUM) Administration Manager Palliative Care Consultant Palliative Care Nursing Staff Social Worker Clinical Psychologist Bereavement Counsellor Physiotherapist Pharmacist Occupational Therapist Speech Therapist Dietitian Volunteer Coordinator Community Partnerships Manager
NB: Not all team members are pictured below
Chef and culinary team Music and Art Therapists Cleaning and Maintenance Pastoral care as required
AYAH Location
AYAH is surrounded by a number of beautiful sites, attractions, shopping precincts, art districts and more. Just at the bottom of Darley Rd there are a number of shops, cafes and more to enjoy. There are many suburbs within close proximity to Manly with sites to see including; Balgowlah, Fairlight, Manly Vale, Brookvale, Freshwater, Curl Curl, Dee Why and more.
AYAH
The next page lists some key local sites and their distance from the AYAH.
Remember to ask our friendly staff if you have any questions about local sites.
WALK/ WHEELCHAIR
PUBLIC TRANSPORT
DRIVE
Q-STATION
19 MIN
4 MIN
N/A
NORTH HEAD
23 MIN
5 MIN
N/A
MANLY WHARF
19 MIN
3 MIN
N/A
MANLY BEACH
16 MIN
5 MIN
N/A
SHELLY BEACH
21 MIN
7 MIN
N/A
FRESHWATER BEACH
NA
14 MIN
37 MIN
DEE WHY BEACH
N/A
20 MIN
40 MIN
BROOKVALE (INDUSTRIAL AREA)
N/A
14 MIN
42 MIN
WARRINGAH MALL
N/A
14 MIN
35 MIN
FAIRLIGHT BEACH
34 MIN
7 MIN
32 MIN
BALGOWLAH
49 MIN
9 MIN
27 MIN
MANLY BOATSHED
39 MIN
7 MIN
37 MIN
LOCAL TRANSPORT OPTIONS
The Council runs the Hop, Skip & Jump community bus service through the suburbs of Manly, Fairlight, Balgowlah, Balgowlah Heights, Clontarf and Seaforth. Four routes operate Monday to Friday and three routes on weekends.
Hop Skip & Jump
A private and accessible service that operates 7 days a week from 6:15am until 9:25pm on weekdays and from 9:45am until 9:00pm on weekends and public holidays. 18 - 20 minutes from Manly to circular quay.
Manly Fast Ferry
The Manly Ferry is not only a great way to get to and from the city, it's also a unique and memorable experience. Visit Transport NSW for ferry information and timetables.
Manly Ferry
Image courtesy of Destination NSW
LOCAL TRANSPORT OPTIONS
Easylink Community Transport
An NDIS approved transport option. Membership required.
Accessible taxi service working with 13cabs. Patients and families will need to book this themselves.
Zero200 Accessible Taxi
Please ask the friendly staff at AYAH for further transport support. We may be able to assist with alternative transport options.
AYAH Tansport Support
Image courtesy of Destination NSW
LOCAL ATTRACTIONS & ACTIVITIES
Stroll or wheelchair from Manly to Shelly beach. Flat and accessible with cafes along the way if you wish to stop. Look out for dolphins in the cove. The Boathouse at Shelly Beach is a great place for coffee.
Manly to Shelly Beach
The Q-Station has partnered with the AYAH to offer a number of activities and discounts. Variable accessibility areas.
Q-Station
*Variable accessibility
Walk or wheelchair along Manly wharf and enjoy the many local sites. Watch the ferries, have a swim or check out the many cafes, restaurants and bars.
Manly Wharf
Image courtesy of Destination NSW
LOCAL ATTRACTIONS & ACTIVITIES
Enjoy the Manly Markets each weekend near the corso, a pedestrian mall in Manly. You can find more information, including regular stall holder details here.
Manly Markets
Manly Library is a free local service with computer facilities, books for loan and a number of other activities and events. Check out their event calendar here.
Manly Library
The Hello Manly Guide is a free resource listing a number of other free activities and things to do around Manly. Their shop front is located near Manly Wharf. Drop in to see their friendly staff.
Hello Manly Guide
Image courtesy of Destination NSW
LOCAL ATTRACTIONS & ACTIVITIES
This route is not all wheelchair accessible, but might be a nice activity for siblings and families. It is a long walk to the Spit, however you might like to explore the route to Forty Baskets Beach. Enjoy the many beautiful secluded beaches along the way.
Manly to Spit Track
Manly Boatshed has recently been refurbished and is a beautiful location to relax in the sun. Chat to the Community Partnerships Manager if you would like to borrow one of their stand up paddle boards. They have kindly offered a free coffee to AYAH family members on arrival.
Manly Boatshed, Fairlight
Image courtesy of Destination NSW
WE ARE SURROUNDED BY A NUMBER OF INCREDIBLE CAFES, BARS, RESTAURANTS, FAST FOOD AND MORE. HERE ARE SOME PLACES TO CHECK OUT. THIS IS JUST A HANDFUL, THERE ARE PLENTY MORE TO ENJOY.
CAFES
PUBS / BARS
RESTAURANTS ($$)
QUICK EATS
THE BOWER CAFE
MANLY WHARF BAR
BOILERHOUSE KITCHEN & BAR
FISHBOWL
BOATHOUSE, SHELLY BEACH
HOTEL STEYNE
QUEEN CHOW MANLY
BETTYS BURGERS
MANLY BOATSHED
4 PINES BREWPUB
LITTLE PEARL
FISH & LEMONADE
VINI’S MANLY
IVANHOE HOTEL
CHICA BONITA
YES CHICKEN
THE ROAST OFFICE
IN SITU
YOK THAI
LITTLE L BURGERS
STEYNE CAFE
DONNYS
THE PANTRY MANLY
MOO GOURMET BURGERS
FIKA MANLY
HARBORD DIGGERS
HUGOS
WAHLBURGERS
THREE BEANS MANLY
HARBORD HILTON
BUSTA
MANLY OCEAN FOODS
WHARF CAFE (Q-STATION)
THE HOLD
SUNSET SABI
THE SNACK SHACK
FUSION POINT
SAKE
SALTY ROOSTER
BELLA VISTA MANLY
GARFISH MANLY
MOMO BAR
BARREL ONE COFFEE
MANLY GRILL
ANITA GELATO
GIRDLERS CAFE MANLY
KAZZI BEACH GREEK
BUTTERBOY
RUBY LANE WHOLEFOODS
ALICE DUMPLINGS
**Please note, we are working to determine the accessibility of all venues. We will add this information as soon as possible**
WHAT’S ON IN MANLY
Hello Manly is the official Visitor Information Centre for Manly and the Northern Beaches, NSW Australia.
The AYAH works closely with Hello Manly to provide up to date local information for our patients and family members. They have supplied AYAH with some local maps. Please feel free to help yourself to one at the entrance.
Hello Manly also has a shop front just outside the ferry terminal and their friendly staff will be happy to answer any questions you have about the area.
WHARF BAR - TUESDAY IVANHOE - TUESDAY NEW BRIGHTON HOTEL - WEDNESDAY MANLY SKIFF CLUB - WEDNESDAY
UPCOMING LOCAL EVENTS
MEAL DEALS
LIVE MUSIC
DISCOUNTS & COMMUNITY OFFERINGS
We’re lucky to have support from our wonderful community. We’re pleased to share some community offerings for AYAH families to access during their stay. For discount codes, see AYAH reception or contact Community Partnership Manager via laura.grant2@health.nsw.gov.au or 0405232670
Image courtesy of Destination NSW
MANLY KAYAK CENTRE
15% OFF ALL BOOKINGS
Kayaks, SUP, picnics and more 15% off all bookings - CODE REQUIRED Key contacts: Jeni & Craig 0412 622 662 Available to family members during stay at AYAH.
Image courtesy of Manly Kayak Centre
30% OFF ALL BOOKINGS
BARE BEAUTY HOUSE
Wide range of hair, nail and beauty therapies as well as massage. Enjoy 30% off all bookings Booked via AYAH Community Partnership Manager Available to patients and families during stay at AYAH
Image courtesy of Bare Beauty House
PATIENT DISCOUNTS
DEE WHY RSL
Patient discounts to the various eateries Complimentary tickets to shows Bookings through AYAH Community Partnerships Manager
Image courtesy of Recoverie, Manly
BIRTHDAY TREATS & PATIENT DISCOUNTS
BEN AND JERRYS, MANLY
Complimentary birthday treat for AYAH patients Patient and carer discounts during stay at AYAH Special event support AYAH team will call ahead to arrange discount or birthday treat
Image courtesy of City Cave Balgowlah
40% OFF ALL BOOKINGS
RECOVERIE MANLY
Traditional and infrared saunas, hot & cold therapy pools, hyperbaric chamber, and zero gravity float experience. 40% off all treatments during stay at AYAH Booked through AYAH Community Partnerships Manager Available to patients and family members during stay at AYAH
Image courtesy of Recoverie, Manly
VARIOUS DISCOUNTS
CITY CAVE BALGOWLAH
Range of Float Therapy, Infrared Sauna and Massage Services to support physical and mental health. They have kindly offered discounts to AYAH families which can be discussed with each booking Bookings through AYAH Community Partnerships Manager
Image courtesy of City Cave Balgowlah
BEAUTIFUL LOCATION, FREE COFFEE!
MANLY BOATSHED
Enjoy FREE COFFEE at this newly refurbished boatshed. Just mention you are a family currently staying at the AYAH Great spot to relax, do some work or read a book.
Q -STATION MANLY
DISCOUNTS, TOURS AND MORE!
Stunning venue to explore 25% off accommodation 25% off Boilerhouse Restaurant
Complimentary Ghost tours on request Bookings through AYAH Community Partnerships Manager
Image courtesy of Destination NSW
15% OFF SOUND HEALING WITH ALI SKIBA
SOUND HEALING
15% off Ali Skiba’s sound healing services at any time Contact Community Partnerships Manager for discount code Sound healing & breathwork - group or private sessions Access to a number of group events
MANLY OCEAN ADVENTURES
20% OFF ALL BOOKINGS
20% off all bookings (see AYAH reception or Community Partnerships Manager for discount code) Book directly through Manly Ocean Adventures website with code **Please carefully read terms and conditions regarding age, mobility and health requirements**
BUCKETTY’S BREWERY
30% OFF BEVERAGE TAKEAWAYS
Wheelchair accessible venue in Brookvale with regular live music Priority bookings and discount cards available on request Special access to music shows and exciting events Ongoing support where possible - just ask! Show flyer for discount
20% DISCOUNT FOR PATIENTS, STAFF, CARERS AND FAMILY MEMBERS
REIKI AND WELLNESS WITH SUSIE PARKER
Enjoy 20% off a 1.5 hour relaxing Reiki Energy Healing session & Chakra Balance Reiki supports the body's natural ability to heal It brings relaxation, harmony & wellbeing and restores and balances the body's energy flow It can relieve pain, anxiety and fatigue and will leave you feeling happier, clearer and more able to cope with life's ups and downs. Bookings through AYAH Community Partnerships Manager
DISCOUNTED TATTOOS
FREE SPIRIT TATTOO
Various discounts offered upon request at discretion of Free Spirit Tattoo Bookings through AYAH Community Partnerships Manager
PRECISION GOLF CROMER
50% OFF ALL SERVICES FOR PATIENTS AND FAMILIES
Indoor golf venue with putt putt and driving range 50% off all bookings, including function bookings Bookings through AYAH Community Partnerships Manager
DISCOUNTED MASSAGE
JENNY KELLY MASSAGE THERAPIST
Discounted massage at AYAH or at Jenny’s home studio on Darley Rd Subject to availability Bookings through AYAH Community Partnerships Manager
RIBS AND DUST
DISCOUNTED MEMORY MAKING JEWELLERY
Discounted finger print memory making jewellery Complimentary kit to create finger print Chat to grief counsellor for this offer
10% PATIENT, FAMILY AND STAFF DISCOUNT. IN STORE ONLY
AESOP, WARRINGAH MALL
10% off all products at Warringah Mall Store Show this document to receive discount
KISS MY AXE, BROOKVALE
DISCOUNTED SESSIONS
Discounted sessions Pending availability and discretion of venue Bookings through AYAH Community Partnerships Manager
WITH SPECIAL THANKS The Rotary Group of Manly and Bendigo Bank, Community Bank Freshwater have generously donated $50,000 each to facilitate the acquisition of an accessible vehicle for the Adolescent and Young Adult Hospice (AYAH). This significant contribution will greatly expand the hospice's services, providing increased independence and freedom for AYAH patients and families.
The new vehicle will enable more outings, fostering enriching experiences for patients.
We express our profound gratitude to The Rotary Group of Manly and Community Bank Freshwater for their impactful commitment to enhancing the quality of life for AYAH patients.
ADDITIONAL FRIENDS OF THE AYAH
In addition to formal partnerships and discount codes, we work with a number of individuals, businesses and organisations who support AYAH patients and families in various ways.
Chat to our Community Partnerships Manager if you would like to learn more.
FRIENDS OF THE AYAH
Manly Business Chamber Partnership support through various networking opportunities
Pilu at Freshwater
Boathouse Group
James Griffin MP
Complimentary dining experiences and AYAH event support
Special event support
Fundraising support and community awareness
Knitters & Natters of Watermart (K.N.O.T) Ongoing support through providing knitted items, quilts and fundraising support
Dyson
Manly Sea Eagles
Country Women’s Association, Manly Support through fundraising
Wish Making support including match day experiences, meet and greets and more.
Significant product donation for AYAH patients and families to use during stay
FRIENDS OF THE AYAH
Jessica Damerst / Unknown Worlds
NRL / NRLW
AFL / AFLW
Warringah Rotary
Patient experiences, player meet and greets, tickets and more from multiple teams
Patient experiences, player meet and greets, tickets and more from multiple teams
Consultant for all gaming equipment requirements & donation of a number of games
Support through fundraising
Go-To Skincare
Royal Agricultural Society
Surfboard Souls Manly
Bunnings, Brookvale
Significant product donations for AYAH patients and families
Complimentary tickets to Easter Show and other events at Sydney Olympic Park.
Patient support, art projects, custom experiences
Significant donations to facilitate various activities
FRIENDS OF THE AYAH
Gaia Ludwig Music
Jamie Postle Music
Gunners Barracks Mosman Patient high tea experiences
AVA Party Hire
Sunset Concert Sessions at AYAH and ongoing support at events
Sunset Concert Sessions at AYAH and ongoing support at events
Complimentary hire equipment to support events
Second Sunday Events
Kennards Hire, Brookvale Complimentary Equipment at AYAH events
4 Pines
BioBod
Ongoing support and complimentary tickets to events
Donated products and gifts
Sponsored AYAH Father Day outing with complimentary Truck Bar Brewery Tour
FRIENDS OF THE AYAH
Beaches Covered
Whitehouse Flowers
Taronga Zoo
The Box Office
Complimentary gift boxes for special occasion gifts
Complimentary tickets to special events
Complimentary floral deliveries and event support
Complimentary issues of Beaches Covered Magazine
Zaffi’s Sydney
Scentre Group
Chas Clarkson
La Creme Creative
Patient wish support - Complimentary dinner for family
Facilitation of special events and experiences
Supplier of complimentary Christmas decorations at AYAH
Artistic photography for patients and families by Rienmuller industries
FRIENDS OF THE AYAH
Clemence Organics
Manly Hospital Auxiliary
Manly Congregational Church Fundraising and donations
Hayden Quinn
Generous donations, including AYAH Mothers Day gift inclusion
Cooking experiences for patients
Fundraising and financial support for medical equipment at AYAH
Fly By Fun
Endota Spa, Warringah Mall Priority bookings and special occasion discounts
Mounties Diggers
Manly Open Air Cinema Patient and family discounts
Bringing joy to the AYAH with complimentary character visits
Occasional family discounts and special events
FRIENDS OF THE AYAH
The Langham, Sydney
Feature Creature
Aston Chase Group
Manly Pacific Hotel
Sponsorship of International Nurses Day
Discounted accommodation for bereaved family
Special occasion offerings
End of life granting support
Explore and Develop Narraweena
Quest Apartments
Lions Club of Manly
Mrs Jones the Baker
Complimentary accommodation for bereaved family
Visits from resident bunny visits for patient enjoyment
Fundraising and monetary donations
Product donations to support fundraising activities
FRIENDS OF THE AYAH
Art Aid
Live Nation
Manly Surf School
Gamers Outreach
Complimentary Surf School lessons as gift and ongoing discounts
Various charitable initiatives and donations
Occasional support for tickets to major events
Donation of accessible ‘go cart’ gaming device to be used by patient in bed
Meet in Manly
Sahsin Massage
The Wiggles
Kentaro, Artist
Priority bookings for various massages. Located in Manly
Complimentary show tickets and meet and greet opportunities
Art project and workshop to support patient
Introductions to local venues and attractions
We always do our best to arrange memorable experiences for patients and families to enjoy. These may be at the AYAH or external to the facility depending on the circumstance. External experiences can be facilitated, however we ask that patients and families arrange their own care or support person when enjoying activities outside of the AYAH. Experiences can include tickets to music, sporting or arts events or meet and greets at the AYAH or elsewhere. Please share your ideas and wish list items with the AYAH Community Partnerships Manager. There are no guarantees that we can fulfill all requests, however we will always do our best. See some patient and family experiences on the next slides.
PATIENT & FAMILY EXPERIENCES
Thank you for taking the time to read this information guide. We hope it is a helpful resource. Please re-scan the QR code in your welcome pack each time you stay at AYAH as this document will continue to be updated. Thank You
Community Partnerships Manager | Laura Grant | laura.grant2@health.nsw.gov.au | 0405232670
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