AYAH Helpful Community Guide - Arrival Pack

Welcome to the AYAH

A LOCAL COMMUNITY GUIDE TO SUPPORT YOUR STAY

Northern Sydney Local Health District acknowledges the Traditional Custodians of the lands on which our health services have been built, the Guringai and Dharug peoples and we honour and pay our respects to their ancestors.

Image courtesy of Destination NSW

This document is designed to help familiarise AYAH patients and families with our location, community offerings and other opportunities. The suggested outings may not be suitable for all patients, however we hope families will find this guide helpful. A LOCAL GUIDE FOR AYAH PATIENTS AND FAMILIES

Please always ask our friendly staff if you have any questions during your stay.

For formal facility and service information, please refer to patient and family orientation booklet.

PAGE 02/15

CONTENTS

FACILITY INFORMATION

DISCOUNTS & COMMUNITY OFFERINGS

MULTIDISCIPLINARY TEAM

ADDITIONAL FRIENDS OF AYAH

LOCATION MAP

PATIENT AND FAMILY EXPERIENCES

DISTANCE TO ATTRACTIONS

THANK YOU

LOCAL TRANSPORT OPTIONS

LOCAL ATTRACTIONS & ACTIVITIES

LOCAL FOOD AND BEVERAGE

WHATS ON IN MANLY - HELLO MANLY GUIDES

AYAH FACILITY INFORMATION

The AYAH facilities include; Eight bedrooms for patients, each with a hoist, ensuite and outdoor balcony Two carer lounges Two family accommodation units, each with two bedrooms On-site dedicated kitchen and dining room Breakout spaces including a lounge room, activity room, games room, media room, multisensory room, music room, quiet room and sitting rooms Laundry for families to use at any time Large communal balcony with views of Sydney Harbour Garden and landscaped areas including space for outdoor activities

Located on the North Head Headland, the facility is surrounded by National Parks, bush land and environmental conservation areas, providing a natural and peaceful setting for young people and their families.

AYAH’S MULTIDISCIPLINARY TEAM

AYAH offers access to a number of multidisciplinary services. The week leading to admissions, patients will be sent a timetable of services that are available during their stay. Patients are encouraged to think about what services they would like to utilise and our team will do their best to accommodate each request.

AYAH’s Multidisciplinary Team

Our team consists of the following disciplines; Services Manager Nurse Unit Manager (NUM) Administration Manager Palliative Care Consultant Palliative Care Nursing Staff Social Worker Clinical Psychologist Bereavement Counsellor Physiotherapist Pharmacist Occupational Therapist Speech Therapist Dietitian Volunteer Coordinator Community Partnerships Manager

NB: Not all team members are pictured below

Chef and culinary team Music and Art Therapists Cleaning and Maintenance Pastoral care as required

AYAH Location

AYAH is surrounded by a number of beautiful sites, attractions, shopping precincts, art districts and more. Just at the bottom of Darley Rd there are a number of shops, cafes and more to enjoy. There are many suburbs within close proximity to Manly with sites to see including; Balgowlah, Fairlight, Manly Vale, Brookvale, Freshwater, Curl Curl, Dee Why and more.

AYAH

The next page lists some key local sites and their distance from the AYAH.

Remember to ask our friendly staff if you have any questions about local sites.

WALK/ WHEELCHAIR

PUBLIC TRANSPORT

DRIVE

Q-STATION

19 MIN

4 MIN

N/A

NORTH HEAD

23 MIN

5 MIN

N/A

MANLY WHARF

19 MIN

3 MIN

N/A

MANLY BEACH

16 MIN

5 MIN

N/A

SHELLY BEACH

21 MIN

7 MIN

N/A

FRESHWATER BEACH

NA

14 MIN

37 MIN

DEE WHY BEACH

N/A

20 MIN

40 MIN

BROOKVALE (INDUSTRIAL AREA)

N/A

14 MIN

42 MIN

WARRINGAH MALL

N/A

14 MIN

35 MIN

FAIRLIGHT BEACH

34 MIN

7 MIN

32 MIN

BALGOWLAH

49 MIN

9 MIN

27 MIN

MANLY BOATSHED

39 MIN

7 MIN

37 MIN

LOCAL TRANSPORT OPTIONS

The Council runs the Hop, Skip & Jump community bus service through the suburbs of Manly, Fairlight, Balgowlah, Balgowlah Heights, Clontarf and Seaforth. Four routes operate Monday to Friday and three routes on weekends.

Hop Skip & Jump

A private and accessible service that operates 7 days a week from 6:15am until 9:25pm on weekdays and from 9:45am until 9:00pm on weekends and public holidays. 18 - 20 minutes from Manly to circular quay.

Manly Fast Ferry

The Manly Ferry is not only a great way to get to and from the city, it's also a unique and memorable experience. Visit Transport NSW for ferry information and timetables.

Manly Ferry

Image courtesy of Destination NSW

LOCAL TRANSPORT OPTIONS

Easylink Community Transport

An NDIS approved transport option. Membership required.

Accessible taxi service working with 13cabs. Patients and families will need to book this themselves.

Zero200 Accessible Taxi

Please ask the friendly staff at AYAH for further transport support. We may be able to assist with alternative transport options.

AYAH Tansport Support

Image courtesy of Destination NSW

LOCAL ATTRACTIONS & ACTIVITIES

Stroll or wheelchair from Manly to Shelly beach. Flat and accessible with cafes along the way if you wish to stop. Look out for dolphins in the cove. The Boathouse at Shelly Beach is a great place for coffee.

Manly to Shelly Beach

The Q-Station has partnered with the AYAH to offer a number of activities and discounts. Variable accessibility areas.

Q-Station

*Variable accessibility

Walk or wheelchair along Manly wharf and enjoy the many local sites. Watch the ferries, have a swim or check out the many cafes, restaurants and bars.

Manly Wharf

Image courtesy of Destination NSW

LOCAL ATTRACTIONS & ACTIVITIES

Enjoy the Manly Markets each weekend near the corso, a pedestrian mall in Manly. You can find more information, including regular stall holder details here.

Manly Markets

Manly Library is a free local service with computer facilities, books for loan and a number of other activities and events. Check out their event calendar here.

Manly Library

The Hello Manly Guide is a free resource listing a number of other free activities and things to do around Manly. Their shop front is located near Manly Wharf. Drop in to see their friendly staff.

Hello Manly Guide

Image courtesy of Destination NSW

LOCAL ATTRACTIONS & ACTIVITIES

This route is not all wheelchair accessible, but might be a nice activity for siblings and families. It is a long walk to the Spit, however you might like to explore the route to Forty Baskets Beach. Enjoy the many beautiful secluded beaches along the way.

Manly to Spit Track

Manly Boatshed has recently been refurbished and is a beautiful location to relax in the sun. Chat to the Community Partnerships Manager if you would like to borrow one of their stand up paddle boards. They have kindly offered a free coffee to AYAH family members on arrival.

Manly Boatshed, Fairlight

Image courtesy of Destination NSW

WE ARE SURROUNDED BY A NUMBER OF INCREDIBLE CAFES, BARS, RESTAURANTS, FAST FOOD AND MORE. HERE ARE SOME PLACES TO CHECK OUT. THIS IS JUST A HANDFUL, THERE ARE PLENTY MORE TO ENJOY.

CAFES

PUBS / BARS

RESTAURANTS ($$)

QUICK EATS

THE BOWER CAFE

MANLY WHARF BAR

BOILERHOUSE KITCHEN & BAR

FISHBOWL

BOATHOUSE, SHELLY BEACH

HOTEL STEYNE

QUEEN CHOW MANLY

BETTYS BURGERS

MANLY BOATSHED

4 PINES BREWPUB

LITTLE PEARL

FISH & LEMONADE

VINI’S MANLY

IVANHOE HOTEL

CHICA BONITA

YES CHICKEN

THE ROAST OFFICE

IN SITU

YOK THAI

LITTLE L BURGERS

STEYNE CAFE

DONNYS

THE PANTRY MANLY

MOO GOURMET BURGERS

FIKA MANLY

HARBORD DIGGERS

HUGOS

WAHLBURGERS

THREE BEANS MANLY

HARBORD HILTON

BUSTA

MANLY OCEAN FOODS

WHARF CAFE (Q-STATION)

THE HOLD

SUNSET SABI

THE SNACK SHACK

FUSION POINT

SAKE

SALTY ROOSTER

BELLA VISTA MANLY

GARFISH MANLY

MOMO BAR

BARREL ONE COFFEE

MANLY GRILL

ANITA GELATO

GIRDLERS CAFE MANLY

KAZZI BEACH GREEK

BUTTERBOY

RUBY LANE WHOLEFOODS

ALICE DUMPLINGS

**Please note, we are working to determine the accessibility of all venues. We will add this information as soon as possible**

WHAT’S ON IN MANLY

Hello Manly is the official Visitor Information Centre for Manly and the Northern Beaches, NSW Australia.

The AYAH works closely with Hello Manly to provide up to date local information for our patients and family members. They have supplied AYAH with some local maps. Please feel free to help yourself to one at the entrance.

Hello Manly also has a shop front just outside the ferry terminal and their friendly staff will be happy to answer any questions you have about the area.

WHARF BAR - TUESDAY IVANHOE - TUESDAY NEW BRIGHTON HOTEL - WEDNESDAY MANLY SKIFF CLUB - WEDNESDAY

UPCOMING LOCAL EVENTS

MEAL DEALS

LIVE MUSIC

DISCOUNTS & COMMUNITY OFFERINGS

We’re lucky to have support from our wonderful community. We’re pleased to share some community offerings for AYAH families to access during their stay. For discount codes, see AYAH reception or contact Community Partnership Manager via laura.grant2@health.nsw.gov.au or 0405232670

Image courtesy of Destination NSW

MANLY KAYAK CENTRE

15% OFF ALL BOOKINGS

Kayaks, SUP, picnics and more 15% off all bookings - CODE REQUIRED Key contacts: Jeni & Craig 0412 622 662 Available to family members during stay at AYAH.

Image courtesy of Manly Kayak Centre

30% OFF ALL BOOKINGS

BARE BEAUTY HOUSE

Wide range of hair, nail and beauty therapies as well as massage. Enjoy 30% off all bookings Booked via AYAH Community Partnership Manager Available to patients and families during stay at AYAH

Image courtesy of Bare Beauty House

PATIENT DISCOUNTS

DEE WHY RSL

Patient discounts to the various eateries Complimentary tickets to shows Bookings through AYAH Community Partnerships Manager

Image courtesy of Recoverie, Manly

BIRTHDAY TREATS & PATIENT DISCOUNTS

BEN AND JERRYS, MANLY

Complimentary birthday treat for AYAH patients Patient and carer discounts during stay at AYAH Special event support AYAH team will call ahead to arrange discount or birthday treat

Image courtesy of City Cave Balgowlah

40% OFF ALL BOOKINGS

RECOVERIE MANLY

Traditional and infrared saunas, hot & cold therapy pools, hyperbaric chamber, and zero gravity float experience. 40% off all treatments during stay at AYAH Booked through AYAH Community Partnerships Manager Available to patients and family members during stay at AYAH

Image courtesy of Recoverie, Manly

VARIOUS DISCOUNTS

CITY CAVE BALGOWLAH

Range of Float Therapy, Infrared Sauna and Massage Services to support physical and mental health. They have kindly offered discounts to AYAH families which can be discussed with each booking Bookings through AYAH Community Partnerships Manager

Image courtesy of City Cave Balgowlah

BEAUTIFUL LOCATION, FREE COFFEE!

MANLY BOATSHED

Enjoy FREE COFFEE at this newly refurbished boatshed. Just mention you are a family currently staying at the AYAH Great spot to relax, do some work or read a book.

Q -STATION MANLY

DISCOUNTS, TOURS AND MORE!

Stunning venue to explore 25% off accommodation 25% off Boilerhouse Restaurant

Complimentary Ghost tours on request Bookings through AYAH Community Partnerships Manager

Image courtesy of Destination NSW

15% OFF SOUND HEALING WITH ALI SKIBA

SOUND HEALING

15% off Ali Skiba’s sound healing services at any time Contact Community Partnerships Manager for discount code Sound healing & breathwork - group or private sessions Access to a number of group events

MANLY OCEAN ADVENTURES

20% OFF ALL BOOKINGS

20% off all bookings (see AYAH reception or Community Partnerships Manager for discount code) Book directly through Manly Ocean Adventures website with code **Please carefully read terms and conditions regarding age, mobility and health requirements**

BUCKETTY’S BREWERY

30% OFF BEVERAGE TAKEAWAYS

Wheelchair accessible venue in Brookvale with regular live music Priority bookings and discount cards available on request Special access to music shows and exciting events Ongoing support where possible - just ask! Show flyer for discount

20% DISCOUNT FOR PATIENTS, STAFF, CARERS AND FAMILY MEMBERS

REIKI AND WELLNESS WITH SUSIE PARKER

Enjoy 20% off a 1.5 hour relaxing Reiki Energy Healing session & Chakra Balance Reiki supports the body's natural ability to heal It brings relaxation, harmony & wellbeing and restores and balances the body's energy flow It can relieve pain, anxiety and fatigue and will leave you feeling happier, clearer and more able to cope with life's ups and downs. Bookings through AYAH Community Partnerships Manager

DISCOUNTED TATTOOS

FREE SPIRIT TATTOO

Various discounts offered upon request at discretion of Free Spirit Tattoo Bookings through AYAH Community Partnerships Manager

PRECISION GOLF CROMER

50% OFF ALL SERVICES FOR PATIENTS AND FAMILIES

Indoor golf venue with putt putt and driving range 50% off all bookings, including function bookings Bookings through AYAH Community Partnerships Manager

DISCOUNTED MASSAGE

JENNY KELLY MASSAGE THERAPIST

Discounted massage at AYAH or at Jenny’s home studio on Darley Rd Subject to availability Bookings through AYAH Community Partnerships Manager

RIBS AND DUST

DISCOUNTED MEMORY MAKING JEWELLERY

Discounted finger print memory making jewellery Complimentary kit to create finger print Chat to grief counsellor for this offer

10% PATIENT, FAMILY AND STAFF DISCOUNT. IN STORE ONLY

AESOP, WARRINGAH MALL

10% off all products at Warringah Mall Store Show this document to receive discount

KISS MY AXE, BROOKVALE

DISCOUNTED SESSIONS

Discounted sessions Pending availability and discretion of venue Bookings through AYAH Community Partnerships Manager

WITH SPECIAL THANKS The Rotary Group of Manly and Bendigo Bank, Community Bank Freshwater have generously donated $50,000 each to facilitate the acquisition of an accessible vehicle for the Adolescent and Young Adult Hospice (AYAH). This significant contribution will greatly expand the hospice's services, providing increased independence and freedom for AYAH patients and families.

The new vehicle will enable more outings, fostering enriching experiences for patients.

We express our profound gratitude to The Rotary Group of Manly and Community Bank Freshwater for their impactful commitment to enhancing the quality of life for AYAH patients.

ADDITIONAL FRIENDS OF THE AYAH

In addition to formal partnerships and discount codes, we work with a number of individuals, businesses and organisations who support AYAH patients and families in various ways.

Chat to our Community Partnerships Manager if you would like to learn more.

FRIENDS OF THE AYAH

Manly Business Chamber Partnership support through various networking opportunities

Pilu at Freshwater

Boathouse Group

James Griffin MP

Complimentary dining experiences and AYAH event support

Special event support

Fundraising support and community awareness

Knitters & Natters of Watermart (K.N.O.T) Ongoing support through providing knitted items, quilts and fundraising support

Dyson

Manly Sea Eagles

Country Women’s Association, Manly Support through fundraising

Wish Making support including match day experiences, meet and greets and more.

Significant product donation for AYAH patients and families to use during stay

FRIENDS OF THE AYAH

Jessica Damerst / Unknown Worlds

NRL / NRLW

AFL / AFLW

Warringah Rotary

Patient experiences, player meet and greets, tickets and more from multiple teams

Patient experiences, player meet and greets, tickets and more from multiple teams

Consultant for all gaming equipment requirements & donation of a number of games

Support through fundraising

Go-To Skincare

Royal Agricultural Society

Surfboard Souls Manly

Bunnings, Brookvale

Significant product donations for AYAH patients and families

Complimentary tickets to Easter Show and other events at Sydney Olympic Park.

Patient support, art projects, custom experiences

Significant donations to facilitate various activities

FRIENDS OF THE AYAH

Gaia Ludwig Music

Jamie Postle Music

Gunners Barracks Mosman Patient high tea experiences

AVA Party Hire

Sunset Concert Sessions at AYAH and ongoing support at events

Sunset Concert Sessions at AYAH and ongoing support at events

Complimentary hire equipment to support events

Second Sunday Events

Kennards Hire, Brookvale Complimentary Equipment at AYAH events

4 Pines

BioBod

Ongoing support and complimentary tickets to events

Donated products and gifts

Sponsored AYAH Father Day outing with complimentary Truck Bar Brewery Tour

FRIENDS OF THE AYAH

Beaches Covered

Whitehouse Flowers

Taronga Zoo

The Box Office

Complimentary gift boxes for special occasion gifts

Complimentary tickets to special events

Complimentary floral deliveries and event support

Complimentary issues of Beaches Covered Magazine

Zaffi’s Sydney

Scentre Group

Chas Clarkson

La Creme Creative

Patient wish support - Complimentary dinner for family

Facilitation of special events and experiences

Supplier of complimentary Christmas decorations at AYAH

Artistic photography for patients and families by Rienmuller industries

FRIENDS OF THE AYAH

Clemence Organics

Manly Hospital Auxiliary

Manly Congregational Church Fundraising and donations

Hayden Quinn

Generous donations, including AYAH Mothers Day gift inclusion

Cooking experiences for patients

Fundraising and financial support for medical equipment at AYAH

Fly By Fun

Endota Spa, Warringah Mall Priority bookings and special occasion discounts

Mounties Diggers

Manly Open Air Cinema Patient and family discounts

Bringing joy to the AYAH with complimentary character visits

Occasional family discounts and special events

FRIENDS OF THE AYAH

The Langham, Sydney

Feature Creature

Aston Chase Group

Manly Pacific Hotel

Sponsorship of International Nurses Day

Discounted accommodation for bereaved family

Special occasion offerings

End of life granting support

Explore and Develop Narraweena

Quest Apartments

Lions Club of Manly

Mrs Jones the Baker

Complimentary accommodation for bereaved family

Visits from resident bunny visits for patient enjoyment

Fundraising and monetary donations

Product donations to support fundraising activities

FRIENDS OF THE AYAH

Art Aid

Live Nation

Manly Surf School

Gamers Outreach

Complimentary Surf School lessons as gift and ongoing discounts

Various charitable initiatives and donations

Occasional support for tickets to major events

Donation of accessible ‘go cart’ gaming device to be used by patient in bed

Meet in Manly

Sahsin Massage

The Wiggles

Kentaro, Artist

Priority bookings for various massages. Located in Manly

Complimentary show tickets and meet and greet opportunities

Art project and workshop to support patient

Introductions to local venues and attractions

We always do our best to arrange memorable experiences for patients and families to enjoy. These may be at the AYAH or external to the facility depending on the circumstance. External experiences can be facilitated, however we ask that patients and families arrange their own care or support person when enjoying activities outside of the AYAH. Experiences can include tickets to music, sporting or arts events or meet and greets at the AYAH or elsewhere. Please share your ideas and wish list items with the AYAH Community Partnerships Manager. There are no guarantees that we can fulfill all requests, however we will always do our best. See some patient and family experiences on the next slides.

PATIENT & FAMILY EXPERIENCES

Thank you for taking the time to read this information guide. We hope it is a helpful resource. Please re-scan the QR code in your welcome pack each time you stay at AYAH as this document will continue to be updated. Thank You

Community Partnerships Manager | Laura Grant | laura.grant2@health.nsw.gov.au | 0405232670

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49

www.nslhd.health.nsw.gov.au

Made with FlippingBook - professional solution for displaying marketing and sales documents online