Professional November 2020

“However beautiful the strategy, you should occasionally look at the results.” Sir Winston Churchill (1874–1965) (https://bit.ly/33RLDGg)

Annually I prepare a features list for the ten issues of the magazine for the next calendar year. When in 2019 I prepared the 2020 list, it was absent foreknowledge of a pandemic and the

On pages 15–17, you’ll find comments, views and predictions of participants in the National Payroll Week future of payroll online roundtable. It was a privilege to attend and hear how these industry luminaries see the profession, industry and technology developing, in light of the pandemic. I hope their comments and views resonate with you, too.

impact it would have on life and work, particularly the payroll profession; yet, I listed ‘strategic payroll’ as the feature topic for this November issue; an almost prescient coincidence. There are several articles on strategic payroll throughout this issue, providing direction and opinions of a diverse group.

Mike Nicholas MCIPP (editor@cipp.org.uk) Editor

Chair’s message

I hope this finds each of you safe and well and adjusting to the new ways of working. Whether you are running in-house or an outsourced model, and whether you are a local, national, international or global business, you

valuable when considering future strategies that the business may have. For anybody wanting to influence key decision makers when it comes to investment choices, then knowing your data is essential to support securing investment for future objectives. Just as a business should have a business plan, so too should the payroll service provision that supports it. Growth markets, mergers and acquisitions activity, reductions in some areas of business are all visible to payroll. If anything has got the attention of payroll at the boardroom, it is the impact of Covid-19 on industry, so do not be shy about the quantity and quality of information at your fingertips to support key management information. I hope you find the articles contained in this edition of interest and of benefit to you, and please do drop me a line if you want to discuss anything contained in more detail.

can benefit from having a payroll strategy. The very process of sitting down and considering the people, process and technology that is in place and how it operates today and what you expect of it in the future will help to shape your thinking. Whether you wish to change anything – and, let’s face it, the one constant is change – then knowing what you have within the payroll arena, the cost of service, the value of the service and the future of the service are all valuable to you as a manager. The skills and competencies of your team, their development requirements and horizon scanning for the skills needed in the future, are key items for review to staying ahead and relevant. Being the custodian of one of the largest costs of a business (employment costs) then also knowing the headlines and details of the payroll, pension and total reward package costs are very

Jason Davenport MCIPP MIoD (jason.davenport3@cipp.org.uk) Chair, CIPP

CEO’s message

As we approach the end of a calendar year, we can certainly say that nothing has been normal about this year. I continue to express the best wishes of the CIPP staff and myself, that you, your family and colleagues have continued to keep safe and well during this pandemic. This time last year I was writing about how good it was to see so many of you at our flagship Annual Conference and Excellence Awards Ceremony at Celtic Manor in Newport, in the beautiful Welsh countryside. Sadly, this year that was not to be, but I did see many of you online who followed and attended our virtual Annual Conference and Excellence Awards Ceremony. I hope the world achieves a degree of normality sometime soon and that we will once again be able to celebrate our profession, in person, at Celtic Manor in 2021. Excellence was once again rewarded at our awards ceremony and the CIPP congratulate all the worthy winners and celebrate their success! And I must mention the special award of recognition, that I was pleased to award to Angela MacDonald, HMRC deputy chief executive officer and second permanent secretary, (who was also

our keynote speaker). The award is made on behalf of the whole of HMRC for their innovative thinking, planning, speed of action, design, implementation and issue of the coronavirus job retention scheme, closely followed by the job support scheme. A supplement from the Annual Conference and Excellence Awards is provided with this month’s magazine. Finally, November is usually a further time for celebration when we hold our Graduation Ceremony in Birmingham, for those who have successfully completed our university approved qualifications. This ceremony has been postponed and we look forward to celebrating the classes of 2020 and 2021 in November next year. However, we are pleased to recognise the success of our students and will be releasing a short, celebratory video to mark their achievement through social media and News Online. Continue to keep safe and well.

Ken Pullar FCIPP (ken.pullar@cipp.org.uk) Chief executive officer, CIPP

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| Professional in Payroll, Pensions and Reward |

Issue 65 | November 2020

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