HR L&D Developing Excellence 2017/18

Contents

Welcome and Overview ................. 3 HR Learning & Development .................... 6 Booking Information ................................ 7 Courses Overview .................................... 8 L&D Programs 2017/18 ............................ 9

People Managers and Professionals . 30

Fundamentals of Management ..................31

Fundamentals of Management Continued..32

Introduction to Management .....................33

Managing People ........................................34

Manager as Developer ................................35

Core Courses for Individuals ......... 10

Leading Across Cultures ..............................36

Negotiation Skills.................................... 11

Leading Innovation......................................37

Persuasive Presentations........................ 12

Coaching for Performance ..........................38

Dealing with Conflict ............................. 13

The Performance Management Process......39

Developing EI through Mindfulness ....... 14

Evaluating Individual Performance .............40

Emotional Intelligence............................ 15

Leading and Influencing Conversations 41

Intercultural Communications ................ 16

PM Skills for Exec’ and Senior Secretaries ...42

Constructive Conversations ................... 17

Prof’ Skills for Exec’/Senior Secretaries 43

Asserting Yourself Professionally ........... 18

Professional Development Program ...........44

The Foundations of Influence 19

Professional Presence Program .............. 20

Courses for Developing Teams ......... 45

Teams and Customer Focus.........................46

Business and Desktop Skills .......... 21

Collaborative Working.................................47

Time Management ................................ 22

MBTI in Teams.............................................48

Project Management Professional ......... 23

Design Thinking in Teams ............................49

Lean Six Sigma Yellow Belt...................... 24

Lean Six Sigma Green Belt ...................... 25

English Program............................... 50

Finance for Non-Finance Professionals... 26

English Courses ...........................................51

Intermediate Powerpoint ....................... 27

Effective Business Writing ...........................52

Intermediate Excel 28

Advanced Excel 29

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