2020_IACCmeeting_Room_Future_Report

TECHNOLOGY TRENDS

Buying is Still More Popular to Hiring

Despite the constant advancement of technology, 91% of venues continue to outrightly purchase new technology equipment when needed. The cost of high-quality audio- visual technologies is decreasing due to consumer demand. Matt Harvey, VP of Specialty Services PSAV highlighted a growing trend in venues purchasing AV as a service under a leasing model with AV installed and services such as maintenance and repair added. “With AV playing a role in the experience creation, think lighting, projection mapping etc., the ability to lease more with less financial up-front costs may allow venues to pivot quickly with new offers.” When purchasing and evaluating new technologies, venues’ own on-site staff are the most trusted and preferred consultants to their leadership and owners. Not only do they face the consequences of their own tech purchase decisions every day, but they also are more likely to use the venue’s built-in technologies thus reducing cable clutter. 67% On-site (venue-employed) technology support staff 16% A/V contractor supplying on-site permanent tech support.. When a technology upgrade is needed, who evaluates potential new technology and equipment?

Vantage Venues, Toronto Canada delivering hybrid meetings and offering hybrid technology packages.

13% Other (please specify)

4% A/V contractor providing tech support staffing on a per...

Respondents were also asked what they believe are the most essential AV and IT equipment for quality meeting experiences. Interestingly, device charging stations are among the top five essential equipment among the must- have equipment such as data projectors, flat panel screens and speaker systems.

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