2020_IACCmeeting_Room_Future_Report

Cybersecurity

In the race to win over planners with new technology integrations and high-speed internet, cybersecurity must not be overlooked. Although they are uncommon, events are still vulnerable to a variety of cyber-attacks. Numerous operators report having been victims to phishing attempts, wire transfers, booking system hacks and other data breaches. Whilst guest Wi-Fi almost always is separated from the operator’s network, it needs to have a robust separation so that meeting planners and attendees that use a venue’s technology are not vulnerable to a wider network used by venue operational teams. Meeting planners were asked to rate on a scale of 1 (strongly disagree) to 10 (strongly agree) how much they agree with a set of sentences pertaining to cyber security. Many agree that cyber security is a concern when implementing new event technologies and that it will become a greater priority in the next few years as we rely on technology further. It is important for venues to uphold security standards and provide reassurance to planners. 8.8 Cyber security will become a greater priority in the next 3-5 years 8.8 Cyber security is a concern when implementing new event technologies Howmuch do you agree or disagree with the following statements? (1 = Strongly Disagree; 10 = Strongly Disagree)

Interactive whiteboarding with Zoom Rooms for Touch

4.4 I have had to deal with cyber security issues in past events

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