Thekryat Newsletter Quarter 4 SLMU & SLMH
Special Message from our RGM
Getting to know our Leaders Section 1
Q1. What is your favorite part of leading the team? Seeing the team grow, succeed, and achieve results together while supporting and guiding them to overcome challenges. I enjoy empowering them as they reach their potential and contribute to our shared goals.
Q3. If you could have a superpower, what would it be and why? The ability to see the future, to better prepare for what lies ahead as it would bring confidence to mitigate risks and empower me to navigate uncertainties with a sense of purpose and direction. It would help me plan effectively and make the best decisions for myself and the people around me.
Q2. If you could instantly become an expert in any field, what would it be? If I could become an expert in anything, it would be astronomy. I’ve always been fascinated by the universe and how it all works. Becoming an expert would let me dive deeper into its mysteries and fully explore everything it has to teach us.
Q4. What is something in your bucket list that you are determined to accomplish? Skydiving and sea diving are at the top of my bucket list. Its all about stepping out of my comfort zone while capturing the feeling of freedom released by skydiving and the calm of exploring the underwater world.
Q5. What are some hobbies or interests outside of work? Fitness and studying are both my third places and passions, as they keep me energized and contribute to my growth, while traveling is a hobby I truly enjoy, and it lets me explore new cultures and gain different perspectives.
Cristian Moldovan Director of Sports & Recreation
What inspired you to pursue a career in this industry, and how has your journey shaped your perspective? My journey starts with Oberoi Hotels and Resorts, I worked with Marriott International, Kerzner International and Shangri-La Hotel and Resorts. Throughout my journey, my experiences have shaped my perspective in several ways: Continuous Learning, Collaboration and Communication, Problem-Solving Mindset and Ethics and Responsibility Can you share a significant challenge you've overcome in your career and what you learned from it? In the early stages of my career, I faced the challenge of integrating new software technology into an outdated manufacturing system. To overcome compatibility issues while minimizing downtime, I employed thorough research and testing,
If you could spend a day doing anything you love, what would it be? My ideal day would combine exploration, creativity, and problem-solving. It would involve discovering new technologies, building something from scratch, collaborating with like-minded individuals, engaging in hands-on experimentation, and sharing knowledge through learning and teaching. This blend of curiosity, innovation, and teamwork would allow me to fully embrace both the technical and imaginative aspects of engineering.
Who has been the most influential person in your professional life, and why? This experience highlighted the importance of combining technical expertise with creativity, teamwork, and problem-solving in engineering challenges. collaborative problem-solving, an incremental rollout strategy, and effective communication and training. The most influential person in my professional life would likely be someone who has shaped my understanding of problem-solving, creativity, and the role of engineering in society. While I don't have personal experiences, All my seniors who guide me and teach me in every stage of my career.
Where is your favourite place to visit or relax, and why? While I don't have personal preferences, many people find relaxation in places like beaches, mountains, forests or national parks, and cozy city cafes or bookstores, each offering unique ways to unwind and recharge.
Shalender Kumar Asst. Director of Engineering
What accomplishment in your career are you most proud of and why? There is a lot to share, however, the one I admire the most is the opening of the Yas Hotel for Inaugural Formula One Grand Prix Abu Dhabi; it was a phenomenal experience when you catered many celebrities with very high expectations. What motivates you to strive for excellence in your work? What truly motivates me is the opportunity to combine my passion for culinary arts with Creativity and innovation in menu.
I have had many books with me however the one I like most is The French laundry by Chef Thomas Keller. I also like to watch Chef’s Table. What’s a book, movie, or podcast that has had a lasting impact on you?
Where is your favorite dish to cook and eat?
When it comes to fulfilling my appetite, I love to eat very simple food. However, my wife’s tempered potatoes are my favorite
My approach to developing and mentoring team members is to equip them with knowledge and provide them withgood training materials and tools. I am always open toteaching, anything if anyone approaches me. What’s your approach to developing and mentoring team members?
Pradeep Kumar Executive Sous Chef
Welcoming new members Section 2
Welcoming New Members
Roshal Rima Marketing and Communication Manager
“born and brought up in Mumbai, India. Roshal has been a marketeer for 9+ years and has worked with brands in India, UAE, USA, Canda and Europe. she is driven by creativity and is passionate about social media, reading and travel”.
Brian Gomes Outlet Manager “He has over 10 years of experience in the food and beverage industry, specializing in managing bars and all-day dining outlets, with 8 years spent working with Shangri-La. He is passionate about travel and enjoys learning about different cultures and meeting new people, which inspires his dedication to hospitality. Outside of work, he loves adventure sports and constantly seeks new challenges to push himself further”.
Eleftheria Bagotopoulou Spa Manager
“She enjoys going to the beach and has a passion for Latin dances. As a former Greek champion in Artistic Swimming, she embodies grace and athleticism. Her favorite destination so far is the romantic city of Paris, a perfect match for her vibrant and artistic spirit”.
Tamilarasan Muthusamy Asst. Pastry Chef
“He comes from a farming family and enjoys cultivating organic vegetables and fruits. He finds peace walking quiet roads while listening to classical music. Deeply devoted to his family, he supports their success and well-being. With a natural talent for motivation, he inspires positive change in himself and others, cherishing time with his son and daughter above all”.
Welcoming new Trainees Section 3
Feed Your Mind Section 4
Leadership Transformational Workshop
With great enthusiasm, we hosted the Leadership Transformation Workshop, a one-and-a-half-day program led by Gaurav Bhatkar, our Learning and Development Director - MEIA for our senior leaders. This workshop was designed to guide our leaders in taking Shangri-La Culture from Horizon 1 to Horizon 2, the workshop offered valuable insights into transformational leadership and strategic growth. Through engaging discussions and practical sessions, participants explored innovative strategies, collaboration, and adaptability to drive our vision forward. Gaurav’s dynamic facilitation made the experience both inspiring and impactful, setting the stage for an exciting future for Shangri-La.
Shangri-La Orientation
As usual, with very warm welcoming we commenced the Shangri-La Orientation for our newest family members. Over three meaningful and unforgettable days, they engaged in a workshop that introduced them to the Shangri-La culture, the Shangri-La Way, and featured a city tour to discover more about our brand and the breathtaking beauty of Oman. Through engaging sessions and interactive activities, our new team members gained a deeper understanding of what it means to be part of the Shangri-La family.We are confident that this orientation has laid a strong foundation for their journey with Shangri-La, fostering a sense of belonging, pride, and anticipation for the exciting experiences ahead.
Student Visit The first batch of hospitality students from the University of Technology and Applied Sciences (UTAS) Muscat recently had a visit at Shangri-La Barr Al Jissah, immersing themselves in the world of luxury hospitality. During their visit, students engaged with our management, toured the resort’s exceptional facilities, and gained valuable insights into the daily operations that make Shangri-La a top-tier destination. This hands-on experience beautifully complemented their academic learning, sparking new inspiration and deepening their passion for the hospitality industry as they prepare to step into their careers with a wealth of practical knowledge.
Task Force
From our sister hotels, Shangri-La Bosphorus, Istanbul, we were delighted to welcome Ayana Urun who joined Shangri- La Muscat for Task Force as Bartender in our Beach Lounge SiO2 to support our operations during SiO2 launching period and festive time. Ayhan delivered exceptional service and played a key role in ensuring an outstanding guest experience. We extend our heartfelt thanks for their invaluable contributions.
Moments of JOY Section 5
Joy Delighter
our "JOY DELIGHTERs" who went above and beyond to elevate the guest experience. With their creativity and dedication, they turned everyday moments into unforgettable memories.
Omani Women Day
On October 17, we proudly celebrated Omani Women’s Day, a special occasion to honor the incredible contributions, resilience, and achievements of women in Oman. This day was a tribute to their unwavering dedication and their vital role in shaping our community and driving progress. The celebration was filled with heartfelt moments as we came together to recognize and appreciate the inspiring women who are an integral part of our Shangri-La family and the nation. Through meaningful activities, thoughtful gestures, and shared stories, we highlighted the strength, talent, and leadership of Omani women who continue to shine in every sphere of life. Omani Women’s Day serves as a reminder of the power of inclusion, equality, and empowerment, values we cherish deeply. It was completed with presence of the first Female Engineering in Oman Nashiea Al Bosaidi that add inspirations to all women.
Sunrise Smile Statioan To celebrate the festive spirit of Christmas, we brought joy and warmth to our team with the delightful Sunrise Smile Station. On this beautiful morning, we welcomed everyone with the comforting aroma of freshly karak tea, rich hot chocolate, and an assortment of delicious snacks. This cheerful gathering was more than just a
morning treat—it was a heartfelt way to spread holiday cheer and express our gratitude for the incredible efforts of our team. The smiles, laughter, and festive vibes truly made it a memorable start to the day, embodying the magic of togetherness during this special season
Two hearts, one Journey Begins
Congratulations & Best Wishes to Chiran and to his Wife! Our colleague Chiran from Housekeeping got married last quarter of 2024 starting new journey of his life. Join us to wish him happiness and joyful moments.
#Love#Shangri-La
Caring & Sustainability Initiatives Section 6
Barbecue Night We hosted a delightful Barbecue Night, bringing our team together for an evening filled with delicious food, laughter, and camaraderie under the starlit sky. The aroma of sizzling grills and the warmth of the gathering created the perfect ambiance for relaxation and connection. With a spread of flavorful barbecued dishes and refreshing beverages, the event was a true feast for the senses. It was more than just a meal—it was an opportunity to unwind, share stories, and strengthen the bonds that make our team so special. Barbecue Night was a celebration of togetherness, a moment to appreciate one another, and a reminder of the joy that comes from creating memories as a team.
Breackfast with RGM We were delighted to host a special breakfast with Resort General Manager for our night shift colleagues, a heartfelt gesture to recognize their dedication and hard work during the quiet hours when the resort comes to life in its unique way. Our General Manager joined the team early in the morning, creating a warm and welcoming atmosphere where stories were shared, and moments of appreciation were exchanged. Over a delicious breakfast spread, this gathering highlighted the invaluable contributions of our night shift colleagues and fostered a sense of connection and gratitude. It was a meaningful way to show that every role and every hour of effort plays a vital part in the success of our resort, reminding everyone of the importance of teamwork and appreciation.
Mental Health Awareness
We recently hosted a Mental Health Awareness session at our hotel, emphasizing the importance of mental well-being in both personal and professional life. The session provided our team with valuable tools and strategies to manage stress, build resilience, and foster a supportive work environment. The event encouraged open conversations about mental health, promoting a culture of empathy and understanding. By prioritizing mental wellness, we aim to ensure that every team member feels supported, empowered, and equipped to thrive both at work and in their daily lives.
Global Handwashing Day
On Global Handwashing Day, we had the pleasure of partnering with Yiti School to raise awareness about the importance of proper hand hygiene. This meaningful event brought together students, teachers, and our team to highlight the simple yet powerful act of handwashing in preventing illness and promoting health. Through engaging activities, fun demonstrations, and interactive learning sessions, we shared vital hand hygiene tips with the students, empowering them with the knowledge to take care of their well-being. The event was not only educational but also a wonderful opportunity to foster a sense of community and responsibility. Global Handwashing Day at Yiti School was a celebration of health, teamwork, and the positive impact we can make when we come together to promote a cleaner, healthier future.
Sustainability Initiatives
As part of our sustainability efforts and CSR initiatives, our team actively participated in several impactful activities, including a beach and community cleanup, tree planting, and charity donations. These efforts reflect our commitment to protecting the environment and supporting local communities. By taking these actions, we are doing our part to create a positive and lasting impact on both the planet and the people we serve.
Guest Performance Experience & Trip Advisor Section 7
Guest Performance Experience & Trip Advisor
Thank you
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