Frequently Asked Questions
WHEN CAN I ENJOY MY HOLIDAY HOME? Your holiday home can be used between 1st January to 31st December CAN I CHOOSE WHERE MY HOLIDAY HOME IS LOCATED WITHIN THE PARK? Of course you can. Choose a ‘plot of gold’ from the list of available pitch locations to secure the perfect place for your home from home. DO I OWN THE LAND? You’ll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules. WHAT DO SITE FEES COVER? Site fees cover all of the important things that keep your dream park shipshape. This includes on-site warden, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of the parks facilities and activities. They also cover help from our wonderful park teams. DO I HAVE TO CHANGE MY HOLIDAY HOME EVERY 5 OR 10 YEARS? You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it’s safe and well maintained. Every new purchase comes with an unlimited licence. WHO DO I ASK IF I’VE GOT A QUESTION OR PROBLEM? Our team are always on hand to help answer any questions you may have, big or small. CAN WE BRING OUR DOG? We understand that our four-legged friends are part of the family and they too deserve a holiday - so we are 100% dog friendly.
WHAT HAPPENS IF I WANT TO LEAVE THE PARK ? We understand that circumstances change and whatever your reason for leaving, we are here to support you. We recommend that you contact your park team first, who will be able to explain in detail the options available to you. These options include making a gift of the holiday home to a direct blood relative (parent, child or sibling), selling your caravan to us, selling privately, or selling offsite to a third party. If the holiday home leaves park, additional costs to consider are disconnection and, if applicable, the cost of dismantling a veranda or the cost of a crane to remove it from its pitch. We have first refusal at your offer price if you wish to sell it on park, but if we decide not to purchase the holiday home, you are free to market it yourself and introduce a private buyer (subject to age criteria). We will issue them with a new Licence Agreement. In this instance commission and VAT are payable to the park. IS BUYING A HOLIDAY HOME A GOOD INVESTMENT? Buying a holiday home is really a lifestyle choice. The value is the quality of life it gives you and your family. Resale values will reduce over time and should not be seen as an investment purpose. DO I NEED A DEPOSIT? Yes – a minimum of 10% of the value of the holiday home is needed to secure your purchase. IS FINANCE AVAILABLE? That’s a definite yes. We’re here to help in any way we can – that includes a range of finance providers and payment options. Subject to status. IS THERE A WAY TO HELP COVER THE RUNNING COSTS OF MY HOLIDAY HOME? As an owners only park we do not offer a holiday letting service to help offset the running costs. The benefit to this, is you will always recognise your fellow park owners.
All information within this brochure was correct at time of going to print, February 2025 and is subject to change without notice.
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