People Management Fundamentals Toolkit

Performance Improvement People Management Fundamentals

Effective performance management is essential to ensuring that colleagues meet the expectations of their roles and achieve their goals. By agreeing clear performance standards, providing regular feedback, and offering the necessary support and resources, you help colleagues identify their strengths and areas for development. Formal performance improvement plans demonstrate a commitment to their growth, encourage accountability, and contribute to the success of both the individual and the team. To support this process, ensure you are familiar with the relevant competencies, policies, procedures, and any introductory materials. For further guidance, reach out to your local People team for information on upcoming workshops or advice on best practice.

Performance Improvement Competencies

On the Job Activities

Performance Improvement

Additional Resources r

Digital Modules

Introduction to Performance at Pets

SMART Objectives - Micromodule

Performance vs Potential: 9 Box Grid

Skill vs Will: Guide & Webinar

A managers guide to being the best - Performance Cycle - PRACTICES Team Performance - Infographic 6 Conditions of High Performance - Infographic

Average Duration - 5 mins

Average Duration - 15 mins

Formal Documents Performance Improvement Resources - PRACTICES Performance Improvement & IDGA Resources - PET CARE CENTRES

Click Here to visit the dedicated ‘Great Conversation’ section. This forms part of the continuous performance cycle, and links to performance improvement plans.

Access The Policy Portal Here Policy

Key Contacts

Colleague Relations

Own your Development

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