ReQuest: Tired Of That Aching Back

NEWSLETTER Health & Wellness Newsletter Live Life Pain-free

Meet our wonderful Patient Care Coordinators! Our mission as patient care coordinators is to make it as easy as possible for you to access care. We serve as advocates to help guide our patients through the referral and insurance process. We also act as a liaison between our patients and our therapy staff. Our goal is to find the therapist that best matches your therapy needs and to partner with you during your time with us. Here are answers to the most commonly asked questions: Q: How do I start physical therapy? A: If your insurance policy allows direct access or if you decide to self-pay, we can see you for the first 30 days without a physician’s referral. Some insurance policies, like Medicare, require a referral to initiate treatment. Your doctor may fax your referral directly to us. GETTING TO KNOW THE TEAM! PATIENT CARE COORDINATORS

Q: How do I obtain my physical therapy insurance benefits? A: You can call your insurance provider directly and ask what your outpatient physical therapy benefits are. If you provide us with your insurance policy, we would be happy to give you a quotation of benefits. We also offer an affordable self-pay option. Q: How long will my therapy last? A: Your plan of care will be a collaboration between you, your physical therapist, and your physician. Your physical therapist will go over your plan of care at your initial appointment. Q: What should I expect at my first appointment? A: You can expect to be here for an hour. Your initial evaluation will include a physical examination and may include a home exercise program or manual therapy if indicated. You should wear loose, comfortable clothing and close-toed shoes. Q: Does my insurance cover massage therapy? A: There are a number of insurances that do cover massage therapy either independently or in conjunction with physical therapy. If you provide us with your insurance information, we would be happy to verify it for you.


• Injury Treatment • Vestibular Fall Treatment

• Sciatica Treatment • And More!

Made with FlippingBook - Online magazine maker